VOSS Extends Management of Avaya Aura UC and CC Enterprise Systems to Microsoft Teams
TODAY at Avaya Engage, VOSS Solutions revealed that the company has extended its efficient management of Avaya systems to add integrated management of Microsoft Teams, from a single point of control. The solution addresses the growing requirement from enterprise organizations to take advantage of the market leading capabilities of Microsoft Teams, while continuing to benefit from their investment in existing Avaya systems.
With VOSS-4-UC, organizations can now manage these combined environments efficiently and seamlessly, so that users across both systems can communicate freely, whatever their choice of client. VOSS-4-UC provides a coherent single pane view of all UC applications, services, end points, and network infrastructure. It offers feature parity and management with the latest UC applications (single stack: Microsoft and Avaya) and user on-boarding through intuitive workflows (Quick Add Subscriber) or bulk loaders (customer provisioning). VOSS-4-UC on Avaya systems gives a comprehensive range of controls to manage users, their associated services, devices and numbers. In turn, it uses Microsoft’s Direct Routing technology to connect the two platforms.
VOSS-4-UC already provides management for existing Avaya UC solutions through an intuitive web portal, with access being controlled through comprehensive role and access profiles. All changes are managed and recorded into the VOSS-4-UC transaction log and this may be exported for further offline analysis and audit purposes. The management may be extended out to manage a Microsoft Teams solution through the same web portal, providing a single view across the combined UC solution of all users, numbers, devices and associated services.
Bill Dellara, VP Product at VOSS, commented; "This is a very exciting proposition for Avaya users who have previously resisted installing a UC management layer, but who wish to take advantage of new collaboration technologies such as Microsoft Teams. The deployment of VOSS-4-UC on existing Avaya installations is quick and easy, using a process known as Sync and Overbuild, which provides a fast start for customers with existing installations that need improved and multi-vendor management. We encourage organizations to visit us at booth 742 at Avaya Engage to find out more."
There are many benefits for organizations who wish to take advantage VOSS-4-UC management for Avaya and Microsoft Teams, for example:
- Provides comprehensive control and management of Avaya enterprise voice applications for UC and CC
- Extends the benefits of VOSS-4-UC to users with Microsoft Teams – providing a single point of control for all numbers, users, their services and their end-points
- Offers operational controls, audit and access profiles to manage changes across the combined estate of users and devices
- Allows both Avaya and Microsoft clients to be deployed and freely communicate, including on-net calling between client types
- Uses Microsoft Direct Routing technology to extend mature call control and robustness of Avaya Enterprise Voice – including central PSTN breakout services
- Builds on existing Microsoft E3 licenses – keeping license costs to a minimum
- Enables full flexibility, control and choice of tariff plans – reducing call costs
- Provides a single and consistent integration point into high layer billing and reporting systems
To find out more about VOSS Solutions and VOSS-4-UC, please email [email protected], or visit us at Avaya Engage, booth #742, February 3-5, 2020.
Start YourCustomized Search
SOLUTION AREA
SOLUTION PROVIDERS
- 8x8 (1) Apply 8x8 filter
- Alcatel-Lucent Enterprise (1) Apply Alcatel-Lucent Enterprise filter
- AT&T (1) Apply AT&T filter
- AudioCodes (1) Apply AudioCodes filter
- Avaya (16) Apply Avaya filter
- Cisco (17) Apply Cisco filter
- Dell (1) Apply Dell filter
- Five9 (2) Apply Five9 filter
- Fuze (1) Apply Fuze filter
- Genesys (9) Apply Genesys filter
- HP (1) Apply HP filter
- IBM (4) Apply IBM filter
- Logitech (2) Apply Logitech filter
- Microsoft (19) Apply Microsoft filter
- Mitel (5) Apply Mitel filter
- NEC (4) Apply NEC filter
- Polycom (1) Apply Polycom filter
- RingCentral (3) Apply RingCentral filter
- Tata Communications (1) Apply Tata Communications filter
- Unify (4) Apply Unify filter
- Vonage Business (7) Apply Vonage Business filter
- Zoom (3) Apply Zoom filter
- Acme Packet (3) Apply Acme Packet filter
- Aspect (1) Apply Aspect filter
- IntelePeer (1) Apply IntelePeer filter
- NewVoiceMedia (1) Apply NewVoiceMedia filter
- StarLeaf (1) Apply StarLeaf filter
- Esna (1) Apply Esna filter
- Huawei (1) Apply Huawei filter
- NextPlane (1) Apply NextPlane filter
- UJET (1) Apply UJET filter
CONTENT TYPE
- BC Expert Insights Market (2) Apply BC Expert Insights Market filter
- BC Expert Insights Objective - Vendor Neutral (3) Apply BC Expert Insights Objective - Vendor Neutral filter
- BC Expert Insights Planning (5) Apply BC Expert Insights Planning filter
- BC Expert Insights Solution (0)
- BC Expert Insights Vendor (1) Apply BC Expert Insights Vendor filter
- BC Expert Insights Vendor Solution (7) Apply BC Expert Insights Vendor Solution filter
- BC Expert Roundtable (14) Apply BC Expert Roundtable filter
- Bcs Webinar (0)
- Bcs Webinar Registration (0)
- Best Practice (0)
- Buyer Guide (0)
- Case Study (0)
- Executive Interview (1) Apply Executive Interview filter
- Expert Roundtable (42) Apply Expert Roundtable filter
- Guest Contributions (0)
- Multimedia (0)
- News Analysis (0)
- Newsfeed Article (0)
- Newsfeed Article (0)
- Thought Leadership (0)
- Vendor Collateral (1) Apply Vendor Collateral filter
- Vendor Resource Best Practices (0)
- Vendor Resource Buyers Guides (0)
- Vendor Resource Multimedia Content (0)
- Vendor Resource White Paper (0)
- Webinar (0)
- Webinars (0)
- White Paper (0)
MORE FILTERS
INDUSTRY
- Banking And Investment (6) Apply Banking And Investment filter
- Education (6) Apply Education filter
- Energy And Utilities (2) Apply Energy And Utilities filter
- Finance (0)
- Government (3) Apply Government filter
- Healthcare (10) Apply Healthcare filter
- Hospitality (2) Apply Hospitality filter
- Insurance (1) Apply Insurance filter
- Manufacturing (1) Apply Manufacturing filter
- Media/Publishing (5) Apply Media/Publishing filter
- None (0)
- Professional Services (5) Apply Professional Services filter
- Retail & Distribution (15) Apply Retail & Distribution filter
- Technology (8) Apply Technology filter
- Transportation (0)
Comments
There are currently no comments on this article.
You must be a registered user to make comments