The Way We Work 2018: Topics Worthy of Discussion Series (Part 2)
Guest blog with Unify Expert Lisa Campbell
As part of our ongoing thought leadership research into the way we work, we caught up with Lisa Campbell, Global Director and Digital Workplace Expert at Unify. Lisa has offered some insightful and engaging responses in this blog. Enjoy!
UNIFY: Our recent research shows that two-thirds of respondents are more satisfied with their work life style than they were 5 years ago. Do you agree with this finding? What are your observations?
Lisa: Absolutely agree that my work lifestyle is more satisfactory than 5 years ago. No wasteful commute (cost and time). However, the reduced face to face interaction have become more noticeable - nothing replaces the urgency and focus of meeting your team mates, customers or partners.
UNIFY: A majority of respondents indicated higher work satisfaction associated with some exposure and access to a traditional office setting (ideally up to 25% of the time). This was even higher for Millennials (up to 50% of the time). What do you think it behind this factor?
Lisa: I agree that certain work is more effective with traditional office settings (creative and brainstorm, time critical, security and accountability, high risk). I'm not entirely convinced it is a generational topic though - if we've taught millennials have been convinced through school, media and limited experience that the traditional setting is the standard, their input may be based more on opinion vs. fact.
UNIFY: Do you believe that circa 2018, with modern collaboration tools in use (audio, video, text conversations, content sharing), we have overcome the potential for social isolation to inhibit employee productivity, satisfaction and collaboration?
Lisa: No. These tools are inclusive, but not empathetic.
UNIFY: How do you see artificial intelligence and/or robots (software or hardware) influencing or impacting remote or home-based working? Or for those who monitor and manage remote workers?
Lisa: Bots could replicate not only the home worker, but any worker in regards to meeting attendance / action taking and prioritization, so I don't this automation and workflow will impact the remote or home worker. It will impact those in certain roles though. As far as monitoring / management it could give guidance in terms of team focus based on effort (analyze word usage and if they're on point with assigned tasks, tool adoption metrics, active vs. passive time, cause/effect efficiencies for measurable KPIs etc.), but again aren't necessarily limited to home or remote workers.
UNIFY: What do you think of the emergence of so-called “co-working spaces” for anywhere workers, freelancers, home-based and other sharing economy professionals to congregate?
Lisa: Good for cross pollination of ideas and workers, but limited in terms of confidentiality, privacy and quiet. The ”Regis” concept has been around for a long time so it doesn't seem to be a new addition to the workplace paradigm shift.
UNIFY: Are remote or home-based workers more vulnerable to security or hacking exposures? What are the implications for organizations to manage this potential exposure?
Lisa: Yes, but only if the traditional location is set up with the proper security, which Atos for example, has. But some organizations may not be as concerned with or as able to invest in security so risks could be the same regardless of employee location.
UNIFY: What unintended consequences (positive, negative, humorous and/or otherwise unexpected) of remote working have you seen?
Lisa: I’d say the steady decline in the sophistication of my wardrobe (from heals to uggs).
In the winter I need to actively avoid seasonal "hermit-mode" given the limited access to daylight from working very early with European colleagues and the struggle to go outside - winter is such a bear in Canada. I really can work from anywhere and can be as productive at the cottage in the summer as I can at home, so we can get much more enjoyment out of seasonal properties.
About Lisa Campbell
Global Director – Unify, and Solutions Marketing Expert
Lisa joined Unify in 2013 and fulfills several go-to-market functions including positioning, messaging, portfolio evolution, vision and strategy for many solutions including team collaboration, customer engagement and time critical communication. Lisa is passionate about the idea, power and variety of communication and our responsibility to challenge its boundaries and assumptions to uncover better ways to connect. She’s also an active gamer, photographer and ghost writer. Lisa’s expertise and appetite for marketing is demonstrated through nearly 25 years of success stories with industry leading brands such as Siemens Enterprise Communication, Volkswagen, Audi, Porsche, Nortel and Ford.
Start YourCustomized Search
SOLUTION AREA
SOLUTION PROVIDERS
- 8x8 (40) Apply 8x8 filter
- Alcatel-Lucent Enterprise (50) Apply Alcatel-Lucent Enterprise filter
- AT&T (44) Apply AT&T filter
- AudioCodes (48) Apply AudioCodes filter
- Avaya (396) Apply Avaya filter
- Cisco (573) Apply Cisco filter
- Dell (11) Apply Dell filter
- Five9 (53) Apply Five9 filter
- Fuze (39) Apply Fuze filter
- Genesys (100) Apply Genesys filter
- HP (98) Apply HP filter
- IBM (171) Apply IBM filter
- Jabra (9) Apply Jabra filter
- Logitech (56) Apply Logitech filter
- Lumen (3) Apply Lumen filter
- Masergy (50) Apply Masergy filter
- Microsoft (766) Apply Microsoft filter
- Mitel (232) Apply Mitel filter
- NEC (128) Apply NEC filter
- Nectar (58) Apply Nectar filter
- Polycom (95) Apply Polycom filter
- Ramp (37) Apply Ramp filter
- RingCentral (126) Apply RingCentral filter
- Sennheiser (18) Apply Sennheiser filter
- Slack (13) Apply Slack filter
- Tata Communications (59) Apply Tata Communications filter
- Unify (186) Apply Unify filter
- Vonage Business (80) Apply Vonage Business filter
- Yealink (8) Apply Yealink filter
- Zoom (20) Apply Zoom filter
- Acme Packet (24) Apply Acme Packet filter
- Allworx (2) Apply Allworx filter
- Arkadin (22) Apply Arkadin filter
- Aspect (34) Apply Aspect filter
- BT (25) Apply BT filter
- CaféX (8) Apply CaféX filter
- CallTower (14) Apply CallTower filter
- Clarity Connect (10) Apply Clarity Connect filter
- Continuant (1) Apply Continuant filter
- Damaka (4) Apply Damaka filter
- Dialogic (5) Apply Dialogic filter
- Dimension Data (44) Apply Dimension Data filter
- Empirix (11) Apply Empirix filter
- Enghouse Interactive (17) Apply Enghouse Interactive filter
- Inference Solutions (9) Apply Inference Solutions filter
- IntelePeer (27) Apply IntelePeer filter
- IR (11) Apply IR filter
- Jive (21) Apply Jive filter
- Kurmi Software (21) Apply Kurmi Software filter
- Lifesize (33) Apply Lifesize filter
- Lightware (3) Apply Lightware filter
- Mavenir (6) Apply Mavenir filter
- Modality Systems (8) Apply Modality Systems filter
- Momentum (36) Apply Momentum filter
- Netfortris (5) Apply Netfortris filter
- NetSapiens (6) Apply NetSapiens filter
- NewVoiceMedia (31) Apply NewVoiceMedia filter
- Nureva (26) Apply Nureva filter
- NUWAVE (5) Apply NUWAVE filter
- Orange (32) Apply Orange filter
- OVCC (8) Apply OVCC filter
- Panasonic (18) Apply Panasonic filter
- PanTerra Networks (9) Apply PanTerra Networks filter
- ScanSource (21) Apply ScanSource filter
- SIPPIO (3) Apply SIPPIO filter
- Snom (20) Apply Snom filter
- Star2Star (8) Apply Star2Star filter
- StarLeaf (12) Apply StarLeaf filter
- Tadiran Telecom (2) Apply Tadiran Telecom filter
- TekVizion (9) Apply TekVizion filter
- Unimax (7) Apply Unimax filter
- Verint (40) Apply Verint filter
- Voice4Net (2) Apply Voice4Net filter
- VOSS (85) Apply VOSS filter
- Voxbone (14) Apply Voxbone filter
- West (28) Apply West filter
- XO Communications (3) Apply XO Communications filter
- Yorktel (17) Apply Yorktel filter
- Zultys (2) Apply Zultys filter
- 3CX (8) Apply 3CX filter
- ADDASOUND (1) Apply ADDASOUND filter
- Aerohive (1) Apply Aerohive filter
- Aryaka (1) Apply Aryaka filter
- Asurion (22) Apply Asurion filter
- Avnet (7) Apply Avnet filter
- Bandwidth (5) Apply Bandwidth filter
- Calabrio (5) Apply Calabrio filter
- Consilium Software (13) Apply Consilium Software filter
- Drum (5) Apply Drum filter
- ESI (6) Apply ESI filter
- Esna (16) Apply Esna filter
- Exinda (2) Apply Exinda filter
- EZuce (3) Apply EZuce filter
- GUnify (6) Apply GUnify filter
- Highfive (4) Apply Highfive filter
- Huawei (47) Apply Huawei filter
- Imagicle (3) Apply Imagicle filter
- IPCortex (1) Apply IPCortex filter
- KnoahSoft (1) Apply KnoahSoft filter
- KOVA (1) Apply KOVA filter
- Logmein (9) Apply Logmein filter
- Metropolis Technologies (4) Apply Metropolis Technologies filter
- Mutare (2) Apply Mutare filter
- NextPlane (27) Apply NextPlane filter
- Ooma (16) Apply Ooma filter
- Patton (11) Apply Patton filter
- Radish Systems (1) Apply Radish Systems filter
- Radisys (3) Apply Radisys filter
- Shango (1) Apply Shango filter
- SMART (163) Apply SMART filter
- Stack8 (1) Apply Stack8 filter
- Swyx (1) Apply Swyx filter
- TrueConf (4) Apply TrueConf filter
- UJET (13) Apply UJET filter
- Voximplant (3) Apply Voximplant filter
CONTENT TYPE
- BC Expert Insights Market (42) Apply BC Expert Insights Market filter
- BC Expert Insights Objective - Vendor Neutral (42) Apply BC Expert Insights Objective - Vendor Neutral filter
- BC Expert Insights Planning (15) Apply BC Expert Insights Planning filter
- BC Expert Insights Solution (12) Apply BC Expert Insights Solution filter
- BC Expert Insights Vendor (80) Apply BC Expert Insights Vendor filter
- BC Expert Insights Vendor Solution (145) Apply BC Expert Insights Vendor Solution filter
- BC Expert Roundtable (133) Apply BC Expert Roundtable filter
- Bcs Webinar (0)
- Bcs Webinar Registration (0)
- Best Practice (38) Apply Best Practice filter
- Buyer Guide (14) Apply Buyer Guide filter
- Case Study (29) Apply Case Study filter
- Executive Interview (145) Apply Executive Interview filter
- Expert Roundtable (450) Apply Expert Roundtable filter
- Guest Contributions (34) Apply Guest Contributions filter
- Multimedia (38) Apply Multimedia filter
- News Analysis (2081) Apply News Analysis filter
- Newsfeed Article (1303) Apply Newsfeed Article filter
- Newsfeed Article (1) Apply Newsfeed Article filter
- Thought Leadership (21) Apply Thought Leadership filter
- Vendor Collateral (211) Apply Vendor Collateral filter
- Vendor Resource Best Practices (24) Apply Vendor Resource Best Practices filter
- Vendor Resource Buyers Guides (2) Apply Vendor Resource Buyers Guides filter
- Vendor Resource Multimedia Content (4) Apply Vendor Resource Multimedia Content filter
- Vendor Resource White Paper (4) Apply Vendor Resource White Paper filter
- Webinar (13) Apply Webinar filter
- Webinars (7) Apply Webinars filter
- White Paper (64) Apply White Paper filter
MORE FILTERS
INDUSTRY
- Banking And Investment (800) Apply Banking And Investment filter
- Education (446) Apply Education filter
- Energy And Utilities (487) Apply Energy And Utilities filter
- Finance (12) Apply Finance filter
- Government (675) Apply Government filter
- Healthcare (482) Apply Healthcare filter
- Hospitality (180) Apply Hospitality filter
- Insurance (100) Apply Insurance filter
- Manufacturing (704) Apply Manufacturing filter
- Media/Publishing (422) Apply Media/Publishing filter
- None (43) Apply None filter
- Professional Services (745) Apply Professional Services filter
- Retail & Distribution (798) Apply Retail & Distribution filter
- Technology (1611) Apply Technology filter
- Transportation (110) Apply Transportation filter
Comments
There are currently no comments on this article.
You must be a registered user to make comments
Add new comment