Why UC Fails and How to Avoid It

3 Dec 2015

The functions and complexity of Unified communications have dramatically increased the challenge for operational teams. To better manage the deployment and ongoing operations of UC systems, Business Communications Operations Management (BCOM) solutions drive configurations across the communications platforms and systems in the enterprise based on a wide range of lifecycle change events. Key elements of BCOM solutions are: multi-application, multi-device, multi-vendor, multi-system, multi-tenant, multi-region, and comprehensive integration to business and user lifecycle events.