TELUS and RingCentral Expand Partnership Enabling Canadian Businesses to Transition Legacy Phone Systems to the Cloud

This partnership accelerates Inflow’s expansion of advisory and technical services for contact center and unified communications technologies.

Organizations can now quickly and easily develop intelligent contact center solutions powered by AWS CCI, enhanced with Cresta’s real-time conversational intelligence.

Avaya’s integration with AWS CCI strengthens its portfolio of contact center solutions delivering enhanced customer engagement through better, faster, and more relevant insights and actions, building brand preference while also…

Expands availability of Ribbon’s UC&C-enabling Edge solutions in CALA market

FusionWorks is a cloud-based business communication service that combines the cost-savings of Hosted Voice with the productivity of Unified Communications. Now powered by the newest Webex technologies, the Fusion Connect…

Leading Unified Communication as a Service (UCaaS) platform enables Atos’s professionals to communicate, collaborate, and be productive from anywhere

Free, unlimited, easy, and smart with integrated video meetings and team messaging

World-class communications executives from RingCentral and Zoom pioneer next-generation hyper-communications platform

Patent enables users to transition between different devices during a conversation on the Fuze platform

Network Provider Now Supports Next-Generation VMware SD-WAN Edge 600 and 3000 Series Devices

bellFace enables companies’ sales and customer support teams to maximise sales results and productivity with its easy-to-use, intuitive video call service, which offers consulting, reporting and analytics functions.

Cisco announced a wave of Webex innovation to help organizations collaborate seamlessly and transform their employee and customer experiences.

Zoom-certified Yamaha YVC-1000 Microphone and Speaker System helps students feel like they're right in the classroom

Ribbon’s Microsoft-certified Session Border Controllers support new Teams Survivable Branch Appliance, providing a reliable back-up to make and receive calls if Microsoft 365 is unreachable

These new innovations are helping organizations accelerate digital workplace initiatives and optimize employee productivity and customer experiences from anywhere on any device.

Horizon Telecom will offer RingCentral Office®, a Unified Communications as a Service (UCaaS) platform that includes team messaging, video meetings, and a cloud phone system to large-scale multinational enterprises around…

Presenting new insights from CX leaders on 2021 priorities, the survey shows that 79 percent believe agents are performing as well as or better from home

IMImobile’s cloud communications software and services to further Cisco’s vision to create a comprehensive Customer Experience as a Service (CXaaS) offer that gives businesses the ability to deliver consistently enjoyable…

How do you build relationships and recreate that environment remotely? Here are five ways to keep your workforce connected.

Here’s what you’re losing when tech doesn’t work, and what you can do to minimize the damage.

Read why HR and IT must work together to keep their employees engaged and productive.

When it comes to tech, more is not always better. Learn quick tips to help support your remote employees tech.

Tips for HR professionals to stay productive while working remotely.

Next-generation services will support better collaboration and communication for businesses of all sizes across multiple countries, including the UK, Germany, Spain, and Italy

Workers can be more productive working remotely!

Learn to navigate the challenges of onboarding a remote employee.

Wired Magazine offers some helpful tips to ensure every employee is adequately securing and protecting their home network.

Learn about the challenges for employees and businesses when it comes to securing company data from home-office networks.

Here are four simple ways to keep everyone productive when tech challenges arise.

HR and IT play an important role in collaborating with other departments to educate and train their remote employees on possible security risks and how to take the necessary steps…

Here are four tips that can help your remote employees stay connected while avoiding social burnout.

To get employees’ technology running quickly after an incident, it’s critical to have the right tools. Here are seven programs that will help you identify and resolve tech troubles from…

When employees are working from home, it can be far more difficult to make sure they have the tools and technology they need to be productive. Learn best practices to…

Onboarding employees is one of the most important and challenging roles for an HR executive.This process become harder when the employee is remote. Learn best practices for onboarding your remote…

Employees have been growing more distributed in the workforce for years, but COVID-19 forced companies to go fully remote. Is your company ready to support a growing remote workforce?

Employee diversity is a critical factor in the building of a healthy workforce, and with many companies moving towards a remote workforce, it’s now easier than ever to expand your…

Laptop and devices issues can be detremental to employee productivity when they are working away from your office hub - make sure you have a plan!

Award-Winning Managed Service Provider Adds Leaders in Channel Management, Channel Marketing and Strategic Partnerships

The gift guide includes unique and affordable ideas, including Yamaha's YVC-200 speakerphone for pristine conferencing audio.

Combination of #1 CRM platform with the most innovative enterprise communications platform creates the operating system for the new way to work

Amazon Connect Wisdom provides contact center agents with the information they need to solve issues in real-time

Traditional VPNs may no longer make sense as our world continues to shift towards remote work. Read why it may be time for your organization to investigate cloud-based security services.

Making Collaboration Simpler and More Powerful

New extended Support and QA Testing services, geared toward improving automated CX assurance, agile and DevOps initiatives, are now available

Cloud Work provided by RingCentral to be a lead UCaaS and CCaaS offering for BT business and public sector customers, accelerating UK’s digital transformation agenda

The upgrade is not just limited to Jabra's headset Series as select collaboration and call-centric products, including the Jabra PanaCast, are certified for Microsoft Teams too.