Here are some key questions to think through as you consider incorporating a virtual call center model into your portfolio to help mitigate the risk of unforeseen...

Orange is supporting its consumer and business customers, as well as all state, public or “critical” organisations, to make sure that their solutions and networks...

The companies are collaborating to offer a seamless integration between two of their most innovative products, 2600Hz's Call Center Pro (CCPro) and Xarios Dimensions...

Schools and Resellers in the United States Can Now Take Advantage of a Deeper Discount on Any Qualifying Yamaha Solution

Integration of Nectar Diagnostics with CX Assurance raises the stakes for testing, monitoring and resolution for DevOps teams

The solution addresses the growing requirement from enterprise organizations to take advantage of the market leading capabilities of Microsoft Teams, while continuing...

VOSS Solutions announced that the company is offering Cisco Live visitors the opportunity to sign up for an exclusive fast start workshop to modernize and improve...

Yamaha Will Present Its New Professional-Quality Portable Conference Phone, Video Sound Bars, and a Speaking Session Aimed at Understanding AI in UC

Poly announced the appointment of Carl Wiese as executive vice president, chief revenue officer, global head of sales.

Cloud Communications Platform Offers Enhanced Call Center Functionality for CX Optimization

Datamavic provides medium to large sized organizations with voice and network consulting services, supplies hardware, delivers managed services for small businesses,...

Virsae’s growing international base of customers and partners is behind a skyrocketing volume of call quality data feeding the company’s AI-powered unified...

The New Speakerphone with SoundCap Technology Cuts Ambient Noise from Meetings in Open, Busy Environments

The Partnership Brings Intel Unite App-Enabled Meeting Control to Yamaha UC's USB Audio and Video Solutions

Three companies to launch CloudFuel^TM Program to accelerate transition from legacy on-premises business communication systems to leading cloud technology...

Upcoming roadshow to delve into UC trends, purchasing habits and behaviors of small-to-medium sized businesses and large enterprises in North America 

Company’s projected revenue growth shows demand for reliable and intuitive collaboration and communication solutions

Nectar expands ability to monitor the health of cloud-based UC platforms

The Vonage App Center allows partners to deploy business apps from directly within Vonage Business Cloud (VBC), Vonage’s cloud-native unified communications solution...

Vonage Meetings is the latest in a series of innovations to VBC, enhancing the Company’s unified communications offering.

Yamaha CS-700 Delivers Exceptional Audio and Video Quality in Easy-to-Deploy, Easy-to-Use All-In-One UC Solution for Text-Based Personal Shopping and Concierge...

Conversation API enables developers and enterprises to create customized, real-time conversations that maintain context across multiple channels, including messaging...

Sangoma's acquisition adds material recurring revenue, accretive EBITDA and new CPaaS technology.

Noble Systems’ 200th patent is for the company’s customer experience enhancing technology which allows agents to interact with customers over multiple channels...

TrueConf Group will be available for shipping globally this autumn in multiple configurations as ready-to-use kits for meeting rooms.

ITS took the decision to migrate its Cisco HCS UC management component from CUCDM to VOSS-4-UC, for two specific reasons: VOSS-4-UC offers proven shared multi-tenancy...

Enables fast, efficient and error free migration to latest UC solutions available

Nectar CX Assurance offers contact center, IVR and UC teams a best-in-class alternative to legacy CX testing platforms.

New StarLeaf Touch 2045 with built-in StarLeaf Sense proximity technology instantly synchronizes users’ meetings to the room

Teamline gives the enterprise all it needs to join Microsoft Teams, Skype for Business, Cisco Webex, Zoom, BlueJeans and StarLeaf meetings all from one agnostic...

Vectors 2019, scheduled for October 27-30 at the Loews Sapphire Falls Resort, Universal Orlando, will provide resellers with hands-on-training, educational content...

Almo will expand access to the company's broad portfolio of UC, audio, and video solutions, as well as to enhanced customer service and support.

The acquisition advances Intermedia’s position as a cloud communications and collaboration leader through the addition of a world-class omni-channel CCaaS solution.