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UC Has to Plan For the World That Is

Michael Finneran

12/29/2011 - 13:30

The political season is upon us, and I'm always struck by the contrast between the world our politicians are talking about and the one we live in. The candidates seem to...

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Mobility, Infrastructure, Team Collaboration, Unified Communication, Telephony (VoIP, AA, IVR), Instant Messaging & Presence (IM), Collaboration Suites, Social Business, Federation, Education, Healthcare, Insurance, unified communications, UCStrategies, IP, VoIP, business process, business processes

Megatrends 2012

Dave Michels

12/25/2011 - 13:30

Rather than offer an annual review, I'm going to jump back to a December 2009 post called Megatrends in Voice . These trends, mobility, the cloud, and de-materialization...

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Mobility, Team Collaboration, Unified Communication, Instant Messaging & Presence (IM), Phones, Headsets & Hardware, Contact Centers, Collaboration Suites, Energy and Utilities, Government, Retail & Distribution, unified communications, UCStrategies, IP, VoIP, business process, business processes

2011 UC Takeaways - Disruption and Uncertainty

Jon Arnold

12/22/2011 - 13:30

I can't think of a better word to sum up the state of UC in 2011 than "disruption." By its nature, UC is a fluid concept, and in some ways this has been its Achilles...

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Mobility, Infrastructure, Team Collaboration, Unified Communication, Instant Messaging & Presence (IM), Collaboration Suites, Government, unified communications, UCStrategies, IP, VoIP, business process, business processes

2011 Year in Review in UC

Jim Burton

12/21/2011 - 13:30

UCStrategies founder Jim Burton moderates this Industry Buzz podcast which takes a look at the year 2011 in unified communications.

Jim is joined by UC Experts Marty Parker, Art Rosenberg,...

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unified communications, UCStrategies, IP, VoIP, business process, business processes, UC Contact Center

Nuance Acquires Vlingo

Robbie Pleasant

12/20/2011 - 13:30

Continuing its acquisition binge, Nuance Communications has recently announced its intent to acquire Vlingo, Inc. With an increased demand for voice interfaces, Vlingo...

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Mobility, Team Collaboration, Unified Communication, Phones, Headsets & Hardware, Business Process & Workflows (CEBP), Intelligent Personal Assistants (IPA), Mobile Devices, unified communications, UCStrategies, IP, VoIP, business process, business processes, Nuance, Vlingo, acquisition, voice

Aastra Partners with VMware

Robbie Pleasant

12/18/2011 - 13:30

Aastra has recently signed an OEM partnership with VMware, virtualizing voice and unified communications for small and mid-sized businesses.

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Unified Communication, Phones, Headsets & Hardware, Configuration, Monitoring, Operations (BCOM), unified communications, UCStrategies, IP, VoIP, business process, business processes, Partner, Aastra, VMware

Cisco Helps Companies Transform Business

Blair Pleasant

11/22/2011 - 13:30

Vishaka Radia discusses how Cisco's Customer Business Transformation group works with customers to identify use cases for collaboration that help customers succeed at meeting their business goals...

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Team Collaboration, unified communications, UCStrategies, IP, VoIP, business process, business processes

Alcatel-Lucent Opens UC Platform

Robbie Pleasant

11/21/2011 - 13:30

Alcatel-Lucent has recently released its OpenTouch communications platform, which will enable businesses to offer communications capabilities and multimedia support on...

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Mobility, Infrastructure, Team Collaboration, Unified Communication, Telephony (VoIP, AA, IVR), Contact Centers, Business Process & Workflows (CEBP), Federation, unified communications, UCStrategies, IP, VoIP, business process, business processes, Alcatel-Lucent, OpenTouch

Cisco Getting Serious About Developers

By -

11/20/2011 - 13:30

It appears that the application development community - ISVs, SIs and independent developers - are now high on Cisco's list of growing its collaboration applications...

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Infrastructure, Team Collaboration, Unified Communication, Instant Messaging & Presence (IM), Collaboration Suites, Retail & Distribution, unified communications, UCStrategies, IP, VoIP, business process, business processes, David Yedwab, Cisco Developer Network

Cisco Jabber Enhances Collaboration Across Platforms, Devices, and Web Browsers

Robbie Pleasant

11/15/2011 - 13:30

Cisco has recently revealed new solutions to help with collaboration in a "post-PC" era. In order to move past the limitations of PC-based communication, it's focusing...

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Mobility, Infrastructure, Team Collaboration, Unified Communication, Instant Messaging & Presence (IM), Collaboration Suites, SaaS, Cloud Apps, Mobile Devices, Banking and Investment, unified communications, UCStrategies, IP, VoIP, business process, business processes

Distributing UC

Dave Michels

11/14/2011 - 13:30

The dealer channel is changing dramatically as products move from hardware to software as well as major shifts in both customer expectations and the dealer skills...

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Infrastructure, Unified Communication, Telephony (VoIP, AA, IVR), Phones, Headsets & Hardware, Configuration, Monitoring, Operations (BCOM), Banking and Investment, Education, Media/Publishing, Retail & Distribution, Technology, unified communications, UCStrategies, IP, VoIP, business process, business processes

Cisco Delivers UC to SMBs via Hybrid Cloud and Premise Packaging

Marty Parker

11/14/2011 - 13:30

On November 2, Cisco announced Cisco ® Business Edition 6000 and Cisco Business Edition 3000. Normally, I don't write about Small and Mid-sized Business (SMB) solutions...