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  • 2016    X
  • Clear All

UC Growth, SD-WAN, Video Over SIP, and More For 2017

By -
12/29/2016 - 13:30
In a soon-to-be-published UCStrategies podcast, my colleagues and myself cited areas that we see trended in 2016. Not only have these trends gained notoriety in 2016,...
Tags
All Tags:
Mobility, Infrastructure, Unified Communication, Telephony (VoIP, AA, IVR), Unified Messaging (Email, Voicemail, SMS, Chat), Phones, Headsets & Hardware, Contact Centers, SIP Trunking, MPLS, Quality of Service (QOS), Software Defined Networking (SDN), Wireless Networks (Wi-Fi), Fixed-Mobile Convergence (FMC), Banking and Investment, Government, Healthcare, Insurance, Retail & Distribution, unified communications, UCStrategies, IP, VoIP, business process, business processes

UC Management - Why It Is So Important

By
Phil Edholm
-
12/26/2016 - 13:30

The topic of this Industry Buzz podcast is UC Management, both Monitoring and Assurance, and Operations/Configuration (BCOM). UCStrategies invites Robin Gareiss, President of Nemertes Research, to...

Tags
All Tags:
Configuration, Monitoring, Operations (BCOM), unified communications, UCStrategies, IP, VoIP, business process, business processes, Business Communications Operations Management (BCOM), Robin Gareiss, President of Nemertes Research

Putting Mobile Collaboration to Work

By
Michael Finneran
-
12/18/2016 - 13:30
Unified communications and collaboration (UC&C) platforms have provided the basis for this transformation; however, the focus of UC&C must now move beyond the...
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All Tags:
Mobility, Infrastructure, Team Collaboration, Unified Communication, Phones, Headsets & Hardware, SIP Trunking, MPLS, Wireless Networks (Wi-Fi), Mobile Devices, Technology, Healthcare, Hospitality, unified communications, UCStrategies, IP, VoIP, business process, business processes, AT&T Collaborate, AT&T, mobile device management/enterprise mobility management (MDM/EMM)

Nidal Abou-Itaif, President of Avaya International on Global Innovation

By
Blair Pleasant
-
12/14/2016 - 13:30

At Avaya Engage in Dubai, I spoke with Nidal Abou-Itaif, President of Avaya International, about innovation in his region, and Avaya's success in various countries around the globe, including...

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All Tags:
unified communications, UCStrategies, IP, VoIP, business process, business processes, Avaya Engage, Nidal Abou-Itaif

Morag Lucey, Avaya CMO, on Investments and Innovation

By
Blair Pleasant
-
12/14/2016 - 13:30

Avaya CMO Morag Lucey talks about key messages from Avaya Engage in Dubai, including investments in innovations, including several new Avaya offerings, such as Oceana, Equinox, and network...

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All Tags:
Infrastructure, unified communications, UCStrategies, IP, VoIP, business process, business processes, Morag Lucey, Avaya Engage
Avaya Engage Dubai - Experience is Everything in the Age of Intelligence

Avaya Engage Dubai - Experience is Everything in the Age of Intelligence

By
Blair Pleasant
-
12/14/2016 - 13:30
Along with fellow UCStrategies Expert Evan Kirstel, I recently had the privilege of presenting and participating in Avaya Engage in Dubai, an event that brought together...
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All Tags:
Infrastructure, Unified Communication, Phones, Headsets & Hardware, Contact Centers, UCaaS, Hybrid Cloud, Software Defined Networking (SDN), Configuration, Monitoring, Operations (BCOM), Retail & Distribution, Hospitality, Banking and Investment, unified communications, UCStrategies, IP, VoIP, business process, business processes, Avaya, Avaya Engage, Nidal Abou-Itaif, Morag Lucy, Avaya Breeze, Fadi Moubarak, Avaya Oceana, Avaya Equinox, Avaya Vantage, Avaya SDN Fx

Vision for Cloud Security

By
Evan Kirstel
-
12/14/2016 - 13:30
Recent discussion around enterprise cybersecurity has focused so heavily on the cloud and the apps contained within that you would think the cloud is the only area worth...
Tags
All Tags:
Infrastructure, Fixed-Mobile Convergence (FMC), unified communications, UCStrategies, IP, VoIP, business process, business processes, cloud computing, Bitdefender

Nectar Recognized as an IDC Innovator in UC&C Performance Management Solutions

By
UCStrategies Staff
-
12/12/2016 - 13:30
Nectar announced today that it has been named an IDC Innovator within the unified communications and collaboration (UC&C) market outlined in a new IDC report, IDC...
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All Tags:
Infrastructure, Team Collaboration, Unified Communication, Instant Messaging & Presence (IM), UCaaS, Hybrid Cloud, Collaboration Suites, Configuration, Monitoring, Operations (BCOM), unified communications, UCStrategies, IP, VoIP, business process, business processes, Nectar, IDC Innovator, IDC report, IDC Innovators: Performance Management Solutions for Unified Communications & Collaboration, 2016

RBC Rolls Out Video Banking in Canada

By
Dave Michels
-
12/12/2016 - 13:30
Few industries have experienced as much disruption as the banking industry. Royal Bank (RBC), Canada's largest bank, is implementing remote video banking to make it...
Tags
All Tags:
Mobility, Unified Communication, Contact Centers, Banking and Investment, Education, unified communications, UCStrategies, IP, VoIP, business process, business processes, banking, Royal Bank (RBC), Vidyo

Intelligent Assistance and Bot Landscape: Looking Behind the Curtain

By
Nicolas De Kouchkovsky
-
12/12/2016 - 13:30
It has only been six months since we released the last version of our Intelligent Assistance landscape. Already an update is needed and we publish its third edition. In...
Tags
All Tags:
Mobility, Team Collaboration, Collaboration Suites, Customer Relationship Management (CRM), Social Business, Media/Publishing, unified communications, UCStrategies, IP, VoIP, business process, business processes, Intelligent Assistance, Artificial Intelligence (AI), Biometrics

VOSS Announces Global Strategic Partnership with LayerX Technologies

By
UCStrategies Staff
-
12/06/2016 - 13:30
VOSS Solutions announced a global strategic partnership with LayerX Technologies, a provider of advanced data analytics software,
Tags
All Tags:
Infrastructure, Team Collaboration, Configuration, Monitoring, Operations (BCOM), Healthcare, unified communications, UCStrategies, IP, VoIP, business process, business processes

Video Is Going Viral, Part Deux and Financial Services

By -
12/05/2016 - 13:30
My October 2016 post showed that video is going mainstream, even viral and external forces are creating that "perfect storm" for video. Video is one of the components of...
Tags
All Tags:
Infrastructure, Team Collaboration, Unified Communication, Instant Messaging & Presence (IM), Audio & Video Conferencing, SIP Trunking, MPLS, Quality of Service (QOS), Fixed-Mobile Convergence (FMC), Banking and Investment, Government, Healthcare, Retail & Distribution, unified communications, UCStrategies, IP, VoIP, business process, business processes, video, Web Conferencing, Webcasting, video conferencing, Video Streaming
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