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Litify Chooses Vonage as its Preferred Contact Center Partner to Enhance Customer Experience for Legal Service Providers

BCStrategies

02/25/2021 - 14:58

Litify is a complete business transformation platform built on Salesforce AppExchange, empowering legal professionals to improve their practices, client experience and...

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Unified Communication, Contact Centers

RingCentral Introduces Direct Calls from Salesforce

BCStrategies

02/25/2021 - 14:34

Sales agents can now manage customer conversations directly from Salesforce for increased efficiency and productivity

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Business Phone Systems, Video Collaboration, Unified Communication, Collaboration Suites, Technology, Salesforce

Mavenir and Red Hat Collaborate to Transform Mobile Network Infrastructures

BCStrategies

02/24/2021 - 00:00

The intent is to develop common solution blueprints for transformation to 5G for Mavenir’s 5G Core, vRAN and IMS workloads.

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Mobility, Unified Communication, Technology

UJET Announces Partnership with Google Cloud Contact Center AwI and Integration of Google Cloud Dialogflo CX

BCStrategies

02/24/2021 - 00:00

UJET’s solution will be available on the Google Cloud Marketplace, making it easier for Google Cloud customers to procure and deploy UJET’s solution.

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Unified Communication, Contact Centers, WebRTC, conversational AI, Artificial Intelligence (AI)

TalkingHeadz Podcast: Scott Wharton of Logitech

Dave Michels

02/23/2021 - 16:28

In their TalkingHeadz on Enterprise Communications podcast series, BCStrategies Experts Dave Michels and Evan Kirstel talk with various guests mostly related to enterprise communications. This...

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Contact Center, Mobility, Video Collaboration, Team Collaboration, Unified Communication, Scott Wharton, Logitech

Managing the Migration from Telephony to Teams

Phil Edholm

02/22/2021 - 14:31

Using Communication Management Solutions to Manage Digital Transformation

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Mobility, Infrastructure, Video Collaboration, Team Collaboration, Contact Center, Business Phone Systems, Unified Communication, Configuration, Monitoring, Operations (BCOM), Technology, BCStrategies Webinars

Star2Star Releases Star2Star® Business Voice for Microsoft Teams

BCStrategies

02/19/2021 - 11:24

Star2Star® Business Voice for Microsoft Teams is a powerful integration between Star2Star’s cloud-native Business Voice and the Microsoft Teams collaboration platform.

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Business Phone Systems, Unified Communication, Team Collaboration

Verizon Business Expands Cisco Relationship with SD WAN Managed Service Offers

BCStrategies

02/18/2021 - 14:00

These new offerings provide Verizon Business enterprise customers more options for building a flexible and agile networking infrastructure.

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Infrastructure, Operations, Contact Center, Unified Communication, Video Collaboration, Business Phone Systems, managed SD WAN

Fuze Announces Industry Strategy and Solutions to Extend its Leadership in Enterprise Cloud Communications

BCStrategies

02/18/2021 - 14:00

Beginning with manufacturing, Fuze launches tailored communications experiences to drive operational efficiency and productivity.

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Mobility, Contact Center, Team Collaboration, Unified Communication, SaaS, Cloud Apps, UCaaS, Hybrid Cloud

Yamaha UC Now Shipping ADECIA Ceiling Solution for Complete, Touchless Meeting Audio

BCStrategies

02/18/2021 - 00:00

ADECIA is the perfect touchless solution for crystal clear and socially distanced meetings. It includes the brand-new multi-beamforming RM-CG ceiling microphone and RM-...

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Unified Communication, Phones, Headsets & Hardware, Audio & Video Conferencing, ADECIA