8-chapter guide covering key considerations when looking at cloud phone system / VoIP solutions
Example of how a FinTech firm customized its call center and communications system to service customers of over 400 speciality brands
Example of how 2 large national pizza chains customize their communications systems to serve customers faster, better.
Summary of how Fresh Tap customized their phone system to serve different company entities consistently
Story of how Traction on Demand deployed Ooma Enterprise over a weekend to enable workers in multiple locations with professional, consistent business communications
Data supporting frustrations that businesses have with Telcos and why VoIP and UCaaS is rapidly replacing traditional telco service
Data supporting why small to mid sized businesses need to enable remote work in order to compete with larger companies that already have telecommuting policies in place