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    Employee Engagement All the Rage at Verint Engage
    Verint Engage, Dan Bodner, Verint Customer Engagement Cloud Platform, Artificial Intelligence (AI), One Workforce
    How to Get Real Value From UC and CC with Genesys and Zoom
    Genesys Xperience, customer experience (CX), employee experiences (EX), CX for Everyone (CXE), Genesys Cloud CX contact center, Zoom Phone
    Watch This Space Podcast: The Metaverse, Innovation and Invention - Thinking Bigger About Future of Work
    Watch This Space podcasts, NICE, metaverse, future of work

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    NICE Announces New AI-Powered Robotic Process Automation, Accelerating Organizations’ Digital-First CX Strategy
    Artificial Intelligence (AI), customer experience (CX)
    Zoom and Genesys Announce Strategic Agreement Uniquely Positioned Around Zoom Phone to Improve Collaboration and Customer Experiences
    Genesys®, Zoom, Zoom Phone, Genesys Cloud CX™
    GoTo Resolve Expands Functionality to Further Enhance All-In-One IT Management and Support Solution for SMBs 
    GoTo, GoTo Resolve, Remote Monitoring and Management (RMM), IT support platform, SMBs
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    NICE Announces New AI-Powered Robotic Process Automation, Accelerating Organizations’ Digital-First CX Strategy
    Artificial Intelligence (AI), customer experience (CX)
    Employee Engagement All the Rage at Verint Engage
    Verint Engage, Dan Bodner, Verint Customer Engagement Cloud Platform, Artificial Intelligence (AI), One Workforce
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    Genesys Xperience, customer experience (CX), employee experiences (EX), CX for Everyone (CXE), Genesys Cloud CX contact center, Zoom Phone

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    NICE Announces New AI-Powered Robotic Process Automation, Accelerating Organizations’ Digital-First CX Strategy
    Artificial Intelligence (AI), customer experience (CX)
    Employee Engagement All the Rage at Verint Engage
    Verint Engage, Dan Bodner, Verint Customer Engagement Cloud Platform, Artificial Intelligence (AI), One Workforce
    How to Get Real Value From UC and CC with Genesys and Zoom
    Genesys Xperience, customer experience (CX), employee experiences (EX), CX for Everyone (CXE), Genesys Cloud CX contact center, Zoom Phone

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    Employee Engagement All the Rage at Verint Engage
    Verint Engage, Dan Bodner, Verint Customer Engagement Cloud Platform, Artificial Intelligence (AI), One Workforce
    How to Get Real Value From UC and CC with Genesys and Zoom
    Genesys Xperience, customer experience (CX), employee experiences (EX), CX for Everyone (CXE), Genesys Cloud CX contact center, Zoom Phone
    Watch This Space Podcast: The Metaverse, Innovation and Invention - Thinking Bigger About Future of Work
    Watch This Space podcasts, NICE, metaverse, future of work

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    GoTo Resolve Expands Functionality to Further Enhance All-In-One IT Management and Support Solution for SMBs 
    GoTo, GoTo Resolve, Remote Monitoring and Management (RMM), IT support platform, SMBs
    Verint and Intelligent Voice Integration Empowers Improved Financial Compliance Oversight
    Intelligent Voice Limited, compliance oversight
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    CCaaS, Microsoft Teams
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  • Clear All

Nureva adds third-party camera monitoring to its device management platform

By
BCStrategies
-
06/01/2022 - 14:32
Unique integration in Nureva® Console is first released feature supporting third-party cameras.
Tags
All Tags:
Team Collaboration, Audio & Video Conferencing, Nureva® Console, Microphone Mist™ technology

Avaya Cloud Office™ Expands Global Availability and Offers New Features That Simplify the Way Organizations Communicate

By
BCStrategies
-
05/26/2022 - 07:00
Garnering global acclaim for enabling comprehensive communications, Avaya Cloud Office gives employees a modern, consolidated and streamlined workspace, while customers...
Tags
All Tags:
Operations, Contact Center, Unified Communication, Collaboration Suites, Audio & Video Conferencing, UCaaS, Hybrid Cloud, Avaya Cloud Office® by RingCentral, Avaya OneCloud platform
Lumen Analyst and Consultant Forum

Lumen’s Analyst and Consultant Forum - Palm Trees and Platforms

By
Blair Pleasant
-
03/11/2022 - 13:51
CEO Jeff Storey kicked off the event explaining how Lumen moved from being a telecom company to a technology company, noting that emerging applications require a new...
Tags
All Tags:
Instant Messaging & Presence (IM), Intelligent Personal Assistants (IPA), SaaS, Cloud Apps, Unified Messaging (Email, Voicemail, SMS, Chat), Contact Centers, Collaboration Suites, Audio & Video Conferencing, Security, SIP Trunking, MPLS, Software Defined Networking (SDN), Lumen Analyst and Consultant Forum

Lumen

 

Our company was born of the 4th Industrial Revolution

Lumen is a multinational technology company that enables companies to capitalize on emerging...

Tags
All Tags:
Infrastructure, Operations, Video Collaboration, Team Collaboration, Contact Center, Unified Communication, Instant Messaging & Presence (IM), Intelligent Personal Assistants (IPA), SaaS, Cloud Apps, Unified Messaging (Email, Voicemail, SMS, Chat), Contact Centers, Collaboration Suites, Audio & Video Conferencing, Security, SIP Trunking, MPLS, Software Defined Networking (SDN)
Vendor Profile

Video Conferencing Systems to Emerge as Essential Unified Communication Tools for Remote Work

By
Vinisha Joshi
-
03/09/2022 - 00:00
One of the key factors stimulating the growth of the video conferencing market is the acceleration of remote working as a pre-existing trend. Businesses worldwide are...
Tags
All Tags:
Video Collaboration, Team Collaboration, Contact Center, Business Phone Systems, Unified Communication, Audio & Video Conferencing, WFH, Coworker 2020 Future of Remote Work Report

Watch This Space Podcast: The Technology of Trust – Digital Identity, Communications and the Future of Work

By
Jon Arnold
-
03/08/2022 - 08:00

BCStrategies' Jon Arnold and Chris Fine examine the relationship between personal identity and communications in today’s digital world...

Tags
All Tags:
Infrastructure, Operations, Contact Center, Video Collaboration, Team Collaboration, Business Phone Systems, Unified Communication, Collaboration Suites, Audio & Video Conferencing, Watch This Space podcasts, Jon Arnold, Chris Fine, VON3, Web3, NFTs, future of work

Nureva XT now available to order globally

By
BCStrategies
-
02/16/2022 - 08:59
Integrated solution for hybrid and HyFlex classrooms combines Nureva’s full-room audio system, high-resolution camera and expanded services.
Tags
All Tags:
Team Collaboration, Audio & Video Conferencing, Nureva XT

Regional Vermont Chamber of Commerce Relies on Yamaha's Portable and Easy-to-Use Conferencing Solutions to Conduct Clear Meetings Anywhere

By
BCStrategies
-
02/11/2022 - 08:00
Yamaha UC Speakerphone and Microphone System boosts meeting efficiency, satisfaction of remote participants.
Tags
All Tags:
Team Collaboration, Unified Communication, Phones, Headsets & Hardware, Audio & Video Conferencing, Yamaha UC Speakerphone and Microphone System, Okemo Valley Regional Chamber of Commerce (OVRCC)

Watch This Space Podcast: VON3 - Finding Intersections with Communications, Web3, NFTs, and Future of Work

By
Jon Arnold
-
02/10/2022 - 08:33

There’s a lot to unpack in that podcast title, and that’s what BCStrategies' Jon Arnold and Chris Fine did, not just as attendees of...

Tags
All Tags:
Infrastructure, Operations, Contact Center, Video Collaboration, Team Collaboration, Business Phone Systems, Unified Communication, Collaboration Suites, Audio & Video Conferencing, Watch This Space podcasts, Jon Arnold, Chris Fine, VON3, Web3, NFTs, future of work

Nureva audio now integrates with Crestron systems to deliver enhanced conferencing experience

By
BCStrategies
-
02/10/2022 - 08:00
New module enables centralized control of Nureva audio systems from Crestron room-control panels.
Tags
All Tags:
Team Collaboration, Audio & Video Conferencing, Nureva® audio systems, Crestron room control panels

Nureva, Extron and TU Delft collaborate on new audio system integration

By
BCStrategies
-
01/28/2022 - 17:19
Dutch tech university instructors get improved audio control through a familiar interface.
Tags
All Tags:
Team Collaboration, Audio & Video Conferencing, Nureva, Extron, TU Delft, Nureva® audio systems, Extron scaling presentation switchers

Bandwidth Announces Duet for Genesys: A Global BYOC Solution To Accelerate the Enterprise Contact Center Move to the Cloud

By
BCStrategies
-
01/27/2022 - 00:00
Duet in the contact center space enables enterprise customers to unbundle telephony and enjoy cloud-based flexibility, easier integrations and global scale with market...
Tags
All Tags:
Unified Communication, Collaboration Suites, Audio & Video Conferencing, Technology, Bandwidth Inc., Duet for Genesys
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