Lumen Analyst and Consultant Forum

Lumen’s Analyst and Consultant Forum - Palm Trees and Platforms

By
Blair Pleasant
-
03/11/2022 - 13:51
CEO Jeff Storey kicked off the event explaining how Lumen moved from being a telecom company to a technology company, noting that emerging applications require a new...
Tags
All Tags:
Instant Messaging & Presence (IM), Intelligent Personal Assistants (IPA), SaaS, Cloud Apps, Unified Messaging (Email, Voicemail, SMS, Chat), Contact Centers, Collaboration Suites, Audio & Video Conferencing, Security, SIP Trunking, MPLS, Software Defined Networking (SDN), Lumen Analyst and Consultant Forum

Lumen

 

Our company was born of the 4th Industrial Revolution

Lumen is a multinational technology company that enables companies to capitalize on emerging...

Tags
All Tags:
Infrastructure, Operations, Video Collaboration, Team Collaboration, Contact Center, Unified Communication, Instant Messaging & Presence (IM), Intelligent Personal Assistants (IPA), SaaS, Cloud Apps, Unified Messaging (Email, Voicemail, SMS, Chat), Contact Centers, Collaboration Suites, Audio & Video Conferencing, Security, SIP Trunking, MPLS, Software Defined Networking (SDN)
Vendor Profile

Fonative’s Secure Agent Communicator Keeps Call Centers Up and Running

By
BCStrategies
-
09/28/2021 - 11:18
Since the end of February 2020, Secure Agent Communicator usage by call center agents has increased by 700 percent, with use coming mainly from those working from home...
Tags
All Tags:
Infrastructure, Business Phone Systems, Contact Center, Unified Communication, Security, Fonative Secure Agent Communicator

Comcast Business to Acquire Masergy, a Pioneer in Software‑Defined Networking and Cloud Platforms

By
BCStrategies
-
08/25/2021 - 18:00
Complements Comcast Business’s Array of Technology Solutions and Services; Accelerates Growth Among Global Enterprise Clients
Tags
All Tags:
Infrastructure, Unified Communication, UCaaS, Hybrid Cloud, Contact Centers, Software Defined Networking (SDN), Security, Technology, Comcast Business, software-defined networking (SDN)
TalkingHeadz Podcasts

TalkingHeadz Podcast: Chris MacFarland of Masergy

By
Dave Michels
-
03/15/2021 - 00:00

In their TalkingHeadz on Enterprise Communications podcast series, BCStrategies Experts Dave Michels and Evan Kirstel talk with various guests mostly related to enterprise communications. This...

Tags
All Tags:
Infrastructure, Business Phone Systems, Unified Communication, SaaS, Cloud Apps, UCaaS, Hybrid Cloud, Security, Software Defined Networking (SDN), Chris MacFarland, Masergy

Asurion Enterprise - Shut the front door! Are your employee’s home WiFi routers a security risk?

By
Asurion
-
12/02/2020 - 16:57
Wired Magazine offers some helpful tips to ensure every employee is adequately securing and protecting their home network.
Tags
All Tags:
Operations, Infrastructure, Wireless Networks (Wi-Fi), Security, IT, Security, cybersecurity, Tech issues, remote workers, remote employees, home office networks

Asurion Enterprise - Keeping your organization secure while employees work remotely

By
Asurion
-
12/02/2020 - 16:41
Learn about the challenges for employees and businesses when it comes to securing company data from home-office networks.
Tags
All Tags:
Operations, Infrastructure, Wireless Networks (Wi-Fi), Security, IT, Security, cybersecurity, Tech issues, remote workers, remote employees, home office networks

Asurion Enterprise - HR is just as important as IT when it comes to cybersecurity awareness

By
Asurion
-
12/02/2020 - 16:26
HR and IT play an important role in collaborating with other departments to educate and train their remote employees on possible security risks and how to take the...
Tags
All Tags:
Operations, Infrastructure, Wireless Networks (Wi-Fi), Security, HR, IT, cybersecurity, remote workers, remote employees, Security, data breach

Spotlight on Session Border Controllers – State of the Market and Outlook for 2021

By
Jon Arnold
-
12/01/2020 - 09:50
From time to time I’ll do a spotlight feature, usually focused on a particular technology that’s important to the collaboration space. This time around, the format is an...
Tags
All Tags:
Mobility, Infrastructure, Operations, Team Collaboration, Contact Center, Business Phone Systems, Unified Communication, SaaS, Cloud Apps, Telephony (VoIP, AA, IVR), Phones, Headsets & Hardware, UCaaS, Hybrid Cloud, WebRTC, Collaboration Suites, Quality of Service (QOS), Security, Federation, SIP Trunking, MPLS, Mobile Clients, SBCs
TalkingHeadz Podcasts

TalkingHeadz Podcast: Alan Duric, Wire

By
Dave Michels
-
08/28/2020 - 10:12

In their TalkingHeadz on Enterprise Communications podcast series, BCStrategies Experts Dave Michels and Evan Kirstel talk with various guests mostly related to enterprise communications. This...

Tags
All Tags:
Unified Communication, Audio & Video Conferencing, Unified Messaging (Email, Voicemail, SMS, Chat), Security, Alan Duric, Wire

Introducing Journey’s Zero Knowledge Identity Network

By
Jim Burton
-
05/06/2020 - 08:00

In this Executive Insights podcast, BCStrategies' Jim Burton welcomes Brett Shockley, CEO of Journey, and Alex Shockley, President of Journey.

Tags
All Tags:
Contact Centers, Security, Unified Messaging (Email, Voicemail, SMS, Chat), Telephony (VoIP, AA, IVR), Audio & Video Conferencing, SaaS, Cloud Apps, Mobile Devices, Mobile Clients, Mobile Security, Technology, Brett Shockley, Alex Shockley, Zero Knowledge Identity Network, Journey, Security, Identity, Compliance, work from home (WFH), Agents, contact center, Fraud, Secure Meetings, Privacy, customer experience

Virsae Monitoring Exceeds Half Billion Calls Per Month

By
BCStrategies
-
12/13/2019 - 14:48
Virsae’s growing international base of customers and partners is behind a skyrocketing volume of call quality data feeding the company’s AI-powered unified...
Tags
All Tags:
Security