High Availability Direct Routing – the Key to Adding Telephony to Microsoft Teams

By
Jon Arnold
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03/16/2021 - 16:10
One of the inherent challenges for using Direct Routing with Teams is the complexity in setting it up and managing it. This is where the choice of a Direct Routing...
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Operations, Team Collaboration, Unified Communication, Infrastructure, Telephony (VoIP, AA, IVR), AudioCodes, Direct Routing, Microsoft Teams

Back to Basics: The Connectivity of Voice

By
Jim Burton
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11/24/2020 - 09:08

In this Industry Buzz videocast, BCStrategies' Jim Burton is joined by Dawn-Marie Elder, COO of Sippio, Bill Skinner, Senior Director Global Services of AudioCodes, and fellow BC Expert Kevin...

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Video Collaboration, Team Collaboration, Infrastructure, Unified Communication, direct routing as a service

Easily Connect Analog Infrastructure to the Cloud

By
Marty Parker
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11/16/2020 - 08:00
Migration of the enterprise analog communications infrastructure to session border controllers is an important and compelling decision. This migration is necessary for...
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Infrastructure, Unified Communication, Telephony (VoIP, AA, IVR), SaaS, Cloud Apps
AudioCodes Direct Routing for Microsoft Teams

Getting More from Microsoft Teams

By
Kevin Kieller
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09/30/2020 - 07:00
AudioCodes has combined multiple Direct Routing options in a new “AudioCodes Live” managed service that provides a complete package of deployment, support and monitoring...
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Team Collaboration, Unified Communication, Audio & Video Conferencing, AudioCodes Live for Microsoft Teams, AudioCodes Meeting Insights, Direct Routing, PSTN

AudioCodes Microsoft Teams Completion Solution Now Includes Video

By
Phil Edholm
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07/24/2020 - 12:53
A single vendor “completer” solution set for a Microsoft Teams deployment
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Contact Center, Team Collaboration, Unified Communication, Audio & Video Conferencing, Technology, RXV80 Stand-alone Video Collaboration Bar
Business Communication Vendors to the Rescue in the Age of Corona Virus

Business Communication Vendors to the Rescue in the Age of Coronavirus

By
Blair Pleasant
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05/28/2020 - 08:32
As a response to the coronavirus or COVID-19, the “new normal” is remote work, or work from home (WFH). With recommendations to enforce “social distancing,” many...
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Team Collaboration, Unified Communication, Audio & Video Conferencing, Collaboration Suites, Coronavirus, COVID-19, work from home (WFH)

Work-at-Home Solutions for Genesys PureEngage and PureConnect Agents

By
AudioCodes
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05/18/2020 - 12:08

In this webinar replay we present our unique solutions for Genesys PureEngage and PureConnect work-at-home agents and how we can help keep your Contact Center running smoothly with a growing team...

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Unified Communication, Contact Centers, Genesys PureEngage, Genesys PureConnect, Session Border Controllers (SBCs)

Embrace the New Normal with Work-at-Home Agent Solutions

By
AudioCodes
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05/14/2020 - 15:42

The AudioCodes One Voice Solutions for Genesys offer a superior option to both nailed up connections or drastic shifts to new platforms.

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Contact Center, Business Phone Systems, Unified Communication, Session Border Controllers (SBCs), Management Solutions, Contact Centers, WebRTC

AudioCodes’ Remote Agent Solution for Home and Office

By
AudioCodes
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05/14/2020 - 14:59

AudioCodes’ WebRTC Endpoint and One Voice product suite provides an internet-based solution that’s easy to manage and maintains enterprise grade voice quality.

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Mobility, Unified Communication, Video Collaboration, Business Phone Systems, SaaS, Cloud Apps, Contact Centers, UCaaS, Hybrid Cloud, Technology

8 Ways AudioCodes Enhances Genesys Cloud Contact Center Implementations

By
AudioCodes
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05/14/2020 - 14:53

With many companies migrating their communications infrastructure into the cloud, AudioCodes One Voice solutions and products provide essential functionality that complements and enhances the rich...

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Mobility, Unified Communication, Video Collaboration, Business Phone Systems, SaaS, Cloud Apps, Contact Centers, UCaaS, Hybrid Cloud, Technology

VOSS Partners with AudioCodes to Unveil Direct Routing Support for Microsoft Teams

By
BCStrategies
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05/13/2019 - 21:42
VOSS Solutions announced a major enhancement to VOSS-4-UC that enables organizations to seamlessly integrate and manage Microsoft Teams and Cisco UC, through Microsoft...
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Infrastructure, Configuration, Monitoring, Operations (BCOM), unified communications, UCStrategies, IP, VoIP, business process, business processes, VOSS Solutions, BCOM, VOSS-4-UC

TelcoBridges Recruits Industry Veteran Alan Percy to Accelerate...

TelcoBridges’ Innovative No-cost Download Offers a Unique Business Model to Address Emerging Cloud Communications Application Markets (PRWeb January 2
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Mobility, Infrastructure, Unified Communication, Telephony (VoIP, AA, IVR), Security, Configuration, Monitoring, Operations (BCOM), Manufacturing, Technology