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    Employee Engagement All the Rage at Verint Engage
    Verint Engage, Dan Bodner, Verint Customer Engagement Cloud Platform, Artificial Intelligence (AI), One Workforce
    How to Get Real Value From UC and CC with Genesys and Zoom
    Genesys Xperience, customer experience (CX), employee experiences (EX), CX for Everyone (CXE), Genesys Cloud CX contact center, Zoom Phone
    Watch This Space Podcast: The Metaverse, Innovation and Invention - Thinking Bigger About Future of Work
    Watch This Space podcasts, NICE, metaverse, future of work

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    NICE Announces New AI-Powered Robotic Process Automation, Accelerating Organizations’ Digital-First CX Strategy
    Artificial Intelligence (AI), customer experience (CX)
    Zoom and Genesys Announce Strategic Agreement Uniquely Positioned Around Zoom Phone to Improve Collaboration and Customer Experiences
    Genesys®, Zoom, Zoom Phone, Genesys Cloud CX™
    GoTo Resolve Expands Functionality to Further Enhance All-In-One IT Management and Support Solution for SMBs 
    GoTo, GoTo Resolve, Remote Monitoring and Management (RMM), IT support platform, SMBs
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    NICE Announces New AI-Powered Robotic Process Automation, Accelerating Organizations’ Digital-First CX Strategy
    Artificial Intelligence (AI), customer experience (CX)
    Employee Engagement All the Rage at Verint Engage
    Verint Engage, Dan Bodner, Verint Customer Engagement Cloud Platform, Artificial Intelligence (AI), One Workforce
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    NICE Announces New AI-Powered Robotic Process Automation, Accelerating Organizations’ Digital-First CX Strategy
    Artificial Intelligence (AI), customer experience (CX)
    Employee Engagement All the Rage at Verint Engage
    Verint Engage, Dan Bodner, Verint Customer Engagement Cloud Platform, Artificial Intelligence (AI), One Workforce
    How to Get Real Value From UC and CC with Genesys and Zoom
    Genesys Xperience, customer experience (CX), employee experiences (EX), CX for Everyone (CXE), Genesys Cloud CX contact center, Zoom Phone

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    Employee Engagement All the Rage at Verint Engage
    Verint Engage, Dan Bodner, Verint Customer Engagement Cloud Platform, Artificial Intelligence (AI), One Workforce
    How to Get Real Value From UC and CC with Genesys and Zoom
    Genesys Xperience, customer experience (CX), employee experiences (EX), CX for Everyone (CXE), Genesys Cloud CX contact center, Zoom Phone
    Watch This Space Podcast: The Metaverse, Innovation and Invention - Thinking Bigger About Future of Work
    Watch This Space podcasts, NICE, metaverse, future of work

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    GoTo, GoTo Resolve, Remote Monitoring and Management (RMM), IT support platform, SMBs
    Verint and Intelligent Voice Integration Empowers Improved Financial Compliance Oversight
    Intelligent Voice Limited, compliance oversight
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    CCaaS, Microsoft Teams
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BCStrategies on the Gartner Magic Quadrant for Unified Communications

By
Marty Parker
-
08/16/2018 - 16:03

In this Industry Buzz podcast, the BCStrategies Experts discuss the Gartner Magic Quadrant for Unified Communications. Marty Parker moderates the discussion, with Experts Dave Stein, Phil Edholm,...

Tags
All Tags:
Unified Communication, Instant Messaging & Presence (IM), Contact Centers, Audio & Video Conferencing, Telephony (VoIP, AA, IVR), Unified Messaging (Email, Voicemail, SMS, Chat), Technology, Gartner Magic Quadrant for unified communications

Enterprise Connect 2018 - BCStrategies Review

By
Jim Burton
-
03/27/2018 - 11:37

In this Industry Buzz podcast, the BC Experts from BCStrategies review Enterprise Connect 2018, held March 12-15 in Orlando. Jim Burton moderates the conversation, with Blair Pleasant, Michael...

Tags
All Tags:
Unified Communication
Magic Quadrant

Experts Discuss the Gartner Magic Quadrant for UC

By
Marty Parker
-
08/21/2017 - 10:55

In this Industry Buzz podcast the UCStrategies Experts discuss the Gartner Magic Quadrant for Unified Communications 2017. Led by ...

Tags
All Tags:
Unified Communication, Gartner Magic Quadrant for Unified Communications 2017

Movers and Shakers

By
Dave Michels
-
05/10/2017 - 11:48

In this Industry Buzz podcast, the UCStrategies Experts discuss "movers and shakers" in the UC industry. Definition: companies, initiatives, and happenings in the industry that may or may not be...

Tags
All Tags:
Infrastructure, Mobility, Team Collaboration, Unified Communication

Thoughts on Recent News & Announcements

By
Blair Pleasant
-
01/18/2017 - 13:30

In this Industry Buzz podcast, UCStrategies' Blair Pleasant hosts a conversation on a range of recent news topics. Experts include...

Tags
All Tags:
Infrastructure, Unified Communication, Contact Centers, Banking and Investment, unified communications, UCStrategies, IP, VoIP, business process, business processes

UCStrategies' Take on the Gartner Magic Quadrant for UC

By
Marty Parker
-
08/02/2016 - 14:30

In this Industry Buzz podcast, the UCStrategies Experts review the 2016 Gartner Magic Quadrant for UC. The conversation is led by moderator ...

Tags
All Tags:
unified communications, UCStrategies, IP, VoIP, business process, business processes, Gartner Magic Quadrant for Unified Communications 2016

UCStrategies Reflects on Enterprise Connect 2016

By
Marty Parker
-
03/22/2016 - 14:30

UCStrategies' Marty Parker was not able to attend Enterprise Connect this year, so he interviewed the UCStrategies Experts to find out what...

Tags
All Tags:
unified communications, UCStrategies, IP, VoIP, business process, business processes, Enterprise Connect 2016

Hopes, Dreams, and Fears: UCStrategies Previews Enterprise Connect 2016

By
Dave Michels
-
02/18/2016 - 13:30

In this Industry Buzz podcast, Dave Michels leads a discussion about Enterprise Connect 2016, March 7-10, in Orlando. In addition to brief...

Tags
All Tags:
Mobility, Infrastructure, Team Collaboration, Unified Communication, Instant Messaging & Presence (IM), Contact Centers, UCaaS, Hybrid Cloud, Collaboration Suites, Social Business, WebRTC, SaaS, Cloud Apps, Security, SIP Trunking, MPLS, Software Defined Networking (SDN), Wireless Networks (Wi-Fi), Configuration, Monitoring, Operations (BCOM), Government, Banking and Investment, unified communications, UCStrategies, IP, VoIP, business process, business processes, J.R. Simmons, Enterprise Connect

Interview with Unify's New CEO, Jon Pritchard

By
Blair Pleasant
-
02/17/2016 - 13:30

I had a chance to speak with Unify CEO Jon Pritchard about his new position and his plans for Unify going forward. He notes that the future of Unify is now very secure, and that customers will see...

Tags
All Tags:
Professional Services, unified communications, UCStrategies, IP, VoIP, business process, business processes, Unify, Atos, Jon Pritchard

Reflections on the Unify Global Analyst Conference

By
Blair Pleasant
-
01/28/2016 - 13:30

In this Industry Buzz podcast, the UCStrategies Experts discuss the recent Unify Global Analyst Conference. Blair Pleasant moderates the...

Tags
All Tags:
unified communications, UCStrategies, IP, VoIP, business process, business processes, Unify, Unify Circuit, Unify Global Analyst Conference

UCStrategies Reacts to Atos Acquisition of Unify

By
Dave Michels
-
11/10/2015 - 13:30

In this Industry Buzz podcast, the UCStrategies Experts react to the news that The Gores Group and Siemens have reached an agreement for Atos to acquire ...

Tags
All Tags:
unified communications, UCStrategies, IP, VoIP, business process, business processes, Atos, Unify

UCStrategies Reviews Gartner Magic Quadrant for Unified Communications

By
Marty Parker
-
08/27/2015 - 14:30

In this Industry Buzz podcast, Marty Parker moderates a discussion about the Gartner Magic Quadrant for Unified Communications (2015)....

Tags
All Tags:
unified communications, UCStrategies, IP, VoIP, business process, business processes, J.R. Simmons, Gartner Magic Quadrant for unified communications
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