Innovative combination of technologies and services driven by AI will evolve the call center, reduce costs and improve overall customer experience
The Intelligent Speakerphone received Zoom certification to deliver frictionless deployment and superior audio experience in today's collaboration spaces
For the first time, businesses can get full transparency on voice call performance – with an end-to-end view of quality, consumption and billing metrics in real time...
The quality of the ML prediction is only as good as the underlying data set and the quality of the data sets for which prediction is to be made.
Avaya Spaces is an all-in-one video collaboration app for the digital workplace that changes the way work gets done.
This integration with SD-WAN marks the second major voice command innovation, and further demonstrates Windstream Enterprise’s commitment to helping customers...
Partner ecosystem continues to experience notable growth
Yamaha's YVC Series of Conference Phones Are Certified to Integrate Seamlessly With Barco Clickshare Conference
I’ve given some thought to which companies would be good acquisition targets, and Avaya came to mind.