Ribbon Extends Cloud SBC Leadership with a Cloud Native Offer for the Edge

By
BCStrategies
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12/10/2021 - 08:00
SBC CNe Edge leverages microservices, containers and Kubernetes to enhance performance and scalability, and automate operations in public and private clouds.
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Team Collaboration, Contact Center, Unified Communication, UCaaS, Hybrid Cloud, Finance, SBC CNe Edge, Ribbon

Fusion Connect Enhances Unified Communications Offering With Microsoft Teams to Empower Hybrid Workforce

By
BCStrategies
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11/02/2021 - 16:14
FusionWorks Pro with Microsoft Teams extends beyond the company’s internal Microsoft ecosystem, converting Teams into a full-featured cloud PBX.
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Team Collaboration, Contact Center, Business Phone Systems, Unified Communication, Finance, FusionWorks Pro with Microsoft Teams, unified communications as a service (UCaaS)

SIPPIO Introduces New Partner Portal

By
Blair Pleasant
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06/22/2021 - 17:15
SIPPIO is an Azure-based provider of voice calling services for Microsoft Teams and provides an end-to-end solution offering wholesale and aggregate carrier services.
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Mobility, Video Collaboration, Team Collaboration, Business Phone Systems, Unified Communication, Instant Messaging & Presence (IM), SaaS, Cloud Apps, Telephony (VoIP, AA, IVR), UCaaS, Hybrid Cloud, Collaboration Suites, Audio & Video Conferencing, Mobile Policies, Retail & Distribution, SIPPIO Partner Portal

SIPPIO Unveils Partner Portal

By
BCStrategies
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06/22/2021 - 16:20
Unifying access to sales, management, CX, governance and support in a single portal provides partners and carriers with the visibility and control to manage quote to...
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Mobility, Video Collaboration, Team Collaboration, Business Phone Systems, Unified Communication, Instant Messaging & Presence (IM), SaaS, Cloud Apps, Telephony (VoIP, AA, IVR), UCaaS, Hybrid Cloud, Collaboration Suites, Audio & Video Conferencing, Mobile Policies, Retail & Distribution, SIPPIO Partner Portal

Lifesize Announces Sweeping Enhancements to Suite of Cloud Contact Center and Meeting Solutions

By
BCStrategies
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06/11/2021 - 10:00
New capabilities will impact contact center agent productivity and supervisor efficacy, ease of use for video meetings and expansion of Lifesize’s technology partner...
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Video Collaboration, Team Collaboration, Unified Communication, Instant Messaging & Presence (IM), Collaboration Suites, Retail & Distribution, Lifesize CxEngage cloud contact center platform, CxQM quality management, CxEngage suite

Unisys to Acquire Unify Square for $152.5 Million, Creating the Most Advanced and Flexible Enterprise-wide Solution to Optimize the Collaboration Experience

By
BCStrategies
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06/04/2021 - 10:00
The transaction will enable Unisys to leverage Unify Square’s Unified Communications as a Service (UCaaS) offerings to help advance its experience-focused digital...
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Infrastructure, Team Collaboration, Unified Communication, Instant Messaging & Presence (IM), Collaboration Suites, Customer Relationship Management (CRM), SaaS, Cloud Apps, Configuration, Monitoring, Operations (BCOM), Technology, Professional Services

Ribbon’s Industry-Leading Session Border Controllers Support Microsoft’s New Operator Connect Service

By
BCStrategies
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03/17/2021 - 00:00
Microsoft-certified SBCs enable carriers to quickly and easily develop next-generation SIP Trunking solution
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Team Collaboration, Contact Center, Unified Communication, UCaaS, Hybrid Cloud, Finance

Ribbon Research Reveals More than 100% increase in Interest in Deploying Microsoft Teams by Small Businesses

By
UCStrategies Staff
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02/06/2021 - 00:00
Large companies showed an increase of nearly 40%; increased adoption driven by remote working surge caused by COVID-19 pandemic
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Team Collaboration, Contact Center, Unified Communication, UCaaS, Hybrid Cloud, Finance

Fusion Connect Launches Calling Services for Microsoft Teams

By
BCStrategies
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01/26/2021 - 14:00
Ability to Make Voice Calls to Anyone Extends the Reach of Microsoft Teams
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Team Collaboration, Contact Center, Business Phone Systems, Unified Communication, Finance, FusionWorks

AWS and Cresta Partner to Bring Real-time Intelligence to Contact Centers

By
UCStrategies Staff
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01/12/2021 - 10:00
Organizations can now quickly and easily develop intelligent contact center solutions powered by AWS CCI, enhanced with Cresta’s real-time conversational intelligence.
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Contact Center, Operations, Unified Communication, Finance, Artificial Intelligence (AI)

Ribbon and Synnex Expand Reseller Partnership Into the Caribbean and Latin America

By
UCStrategies Staff
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01/11/2021 - 10:00
Expands availability of Ribbon’s UC&C-enabling Edge solutions in CALA market
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Team Collaboration, Contact Center, Unified Communication, UCaaS, Hybrid Cloud, Finance

Fusion Connect Launches FusionWorks® with Cisco Webex®, Enabling Greater Collaboration and Flexibility Across Organizations

By
UCStrategies Staff
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01/08/2021 - 10:00
FusionWorks is a cloud-based business communication service that combines the cost-savings of Hosted Voice with the productivity of Unified Communications. Now powered...
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Team Collaboration, Contact Center, Business Phone Systems, Unified Communication, Finance, FusionWorks