Journey Overview & Use Cases

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Journey
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04/23/2020 - 14:37

This short video by Alex Shockley, President of Journey, gives an overview of Journey's capabilities and shows some of the ways that Journey's identity solution can be deployed to solve common...

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Unified Messaging (Email, Voicemail, SMS, Chat), Telephony (VoIP, AA, IVR), Audio & Video Conferencing, Contact Centers, SaaS, Cloud Apps, Mobile Devices, Mobile Clients, Mobile Security, Transportation, Technology, Retail & Distribution, Government, Healthcare, Insurance, Hospitality, Banking and Investment, Security, Identity, Compliance, work from home (WFH), Agents, contact center, Fraud, Secure Meetings, Privacy, customer experience

Journey in the Contact Center Video

By
Journey
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04/22/2020 - 13:18

In this brief video, Journey CEO Brett Shockley provides his thoughts on the trends in fraud and user experience in the Contact Center, and how businesses can increase their security posture...

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Unified Messaging (Email, Voicemail, SMS, Chat), Telephony (VoIP, AA, IVR), Audio & Video Conferencing, Contact Centers, SaaS, Cloud Apps, Mobile Devices, Mobile Clients, Mobile Security, Transportation, Technology, Retail & Distribution, Government, Healthcare, Insurance, Hospitality, Banking and Investment, Security, Identity, Compliance, work from home (WFH), Agents, contact center, Fraud, Secure Meetings, Privacy, customer experience

Interview with Journey CEO, Brett Shockley

By
Journey
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04/22/2020 - 12:59

In this interview with Futurist Kevin Benedict, Journey’s CEO Brett Shockley discusses the cyber security threat landscape, and how businesses can solve for security, privacy, and customer...

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Unified Messaging (Email, Voicemail, SMS, Chat), Telephony (VoIP, AA, IVR), Audio & Video Conferencing, Contact Centers, SaaS, Cloud Apps, Mobile Devices, Mobile Clients, Mobile Security, Transportation, Technology, Retail & Distribution, Government, Healthcare, Insurance, Hospitality, Banking and Investment, Security, Identity, Compliance, work from home (WFH), Agents, contact center, Fraud, Secure Meetings, Privacy, customer experience

Unlocking Growth in the Networked Era

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Journey
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04/22/2020 - 12:55

In this article, VP of Product Management Mark Bakies from Journey dives into the state of fraud in today’s world, and explains what businesses need to be thinking about regarding security...

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Unified Messaging (Email, Voicemail, SMS, Chat), Telephony (VoIP, AA, IVR), Audio & Video Conferencing, Contact Centers, SaaS, Cloud Apps, Mobile Devices, Mobile Clients, Mobile Security, Transportation, Technology, Retail & Distribution, Government, Healthcare, Insurance, Hospitality, Banking and Investment, Security, Identity, Compliance, work from home (WFH), Agents, contact center, Fraud, Secure Meetings, Privacy, customer experience

Journey Use Case Overviews

By
Journey
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04/22/2020 - 12:51

This document explains at a high level the ways that Journey’s security and identity solutions can be deployed by businesses to solve for security, privacy and customer experience.

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Unified Messaging (Email, Voicemail, SMS, Chat), Telephony (VoIP, AA, IVR), Audio & Video Conferencing, Contact Centers, SaaS, Cloud Apps, Mobile Devices, Mobile Clients, Mobile Security, Transportation, Technology, Retail & Distribution, Government, Healthcare, Insurance, Hospitality, Banking and Investment, Security, Identity, Compliance, work from home (WFH), Agents, contact center, Fraud, Secure Meetings, Privacy, customer experience

Journey Solution Overview Brochure

By
Journey
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04/22/2020 - 12:29

This brochure provides an overview to Journey’s security model, leveraging identity as the root of trust. In this document, we provide an overview of how our solution can help businesses and some...

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Unified Messaging (Email, Voicemail, SMS, Chat), Telephony (VoIP, AA, IVR), Audio & Video Conferencing, Contact Centers, SaaS, Cloud Apps, Mobile Devices, Mobile Clients, Mobile Security, Transportation, Technology, Retail & Distribution, Government, Healthcare, Insurance, Hospitality, Banking and Investment, Security, Identity, Compliance, work from home (WFH), Agents, contact center, Fraud, Secure Meetings, Privacy, customer experience

Gogo Meets Significant Inflight Connectivity Demand through Deal with Eutelsat

CHICAGO & PARIS--(BUSINESS WIRE)--Regulatory News: Gogo (NASDAQ: GOGO), a leading global provider of broadband connectivity products and services for aviati
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Mobility, Infrastructure, Quality of Service (QOS), Government, Manufacturing, Media/Publishing, Technology

C-Band Alliance Proposes to Clear 300 MHz of Spectrum for Nationwide 5G Deployment

WASHINGTON--(BUSINESS WIRE)---- $I #earnings--The C-Band Alliance, with members Intelsat, SES and Telesat increase to 300 MHz the amount of spectrum to be clear
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Infrastructure, Unified Communication, Phones, Headsets & Hardware, Quality of Service (QOS), Wireless Networks (Wi-Fi), Fixed-Mobile Convergence (FMC), Government, Retail & Distribution, Technology

Samsung Introduces Galaxy XCover FieldPro: A Rugged Smartphone that’s Built Tough and Field Ready

CHICAGO--(BUSINESS WIRE)--Samsung introduced a new rugged smartphone today at the International Association of Chiefs of Police Conference. The latest of Samsun
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Mobility, Infrastructure, Unified Communication, Phones, Headsets & Hardware, Wireless Networks (Wi-Fi), Mobile Devices, Mobile Clients, Energy and Utilities, Government, Manufacturing, Media/Publishing, Technology, Transportation

T-Mobile Changes Wireless for Good … Again. Introducing Magenta First Responder

BELLEVUE, Wash.--(BUSINESS WIRE)--Today on Honoring the Nation’s First Responders Day, T-Mobile (NASDAQ: TMUS) CEO John Legere unveiled plans to thank first res
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Infrastructure, Team Collaboration, Collaboration Suites, Wireless Networks (Wi-Fi), Fixed-Mobile Convergence (FMC), Configuration, Monitoring, Operations (BCOM), Banking and Investment, Government, Manufacturing, Professional Services

OnSeen Unveils Its LiveCare Technology Solution to Developmental...

OnSeen, Platinum Sponsor of the 2019 OPRA Fall Conference, is Offering Provider Attendees Special Discounts on Its LiveCare Implementation and Ongoing Fees
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Mobility, Team Collaboration, SaaS, Cloud Apps, Banking and Investment, Government, Healthcare, Insurance, Professional Services, Retail & Distribution, Technology, Transportation

Avaya Extends Partnership with NVT Phybridge to Accelerate “Plug-and-Play” Solutions for IP Modernization

SANTA CLARA, Calif.--(BUSINESS WIRE)--Avaya Holdings Corp. (NYSE:AVYA), a global leader in solutions to enhance and simplify communications and collaboration, t
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Infrastructure, Team Collaboration, Unified Communication, Telephony (VoIP, AA, IVR), UCaaS, Hybrid Cloud, Fixed-Mobile Convergence (FMC), Banking and Investment, Education, Energy and Utilities, Government, Professional Services, Technology