Journey Overview & Use Cases

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Journey
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04/23/2020 - 14:37

This short video by Alex Shockley, President of Journey, gives an overview of Journey's capabilities and shows some of the ways that Journey's identity solution can be deployed to solve common...

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Unified Messaging (Email, Voicemail, SMS, Chat), Telephony (VoIP, AA, IVR), Audio & Video Conferencing, Contact Centers, SaaS, Cloud Apps, Mobile Devices, Mobile Clients, Mobile Security, Transportation, Technology, Retail & Distribution, Government, Healthcare, Insurance, Hospitality, Banking and Investment, Security, Identity, Compliance, work from home (WFH), Agents, contact center, Fraud, Secure Meetings, Privacy, customer experience

Journey in the Contact Center Video

By
Journey
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04/22/2020 - 13:18

In this brief video, Journey CEO Brett Shockley provides his thoughts on the trends in fraud and user experience in the Contact Center, and how businesses can increase their security posture...

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Unified Messaging (Email, Voicemail, SMS, Chat), Telephony (VoIP, AA, IVR), Audio & Video Conferencing, Contact Centers, SaaS, Cloud Apps, Mobile Devices, Mobile Clients, Mobile Security, Transportation, Technology, Retail & Distribution, Government, Healthcare, Insurance, Hospitality, Banking and Investment, Security, Identity, Compliance, work from home (WFH), Agents, contact center, Fraud, Secure Meetings, Privacy, customer experience

Interview with Journey CEO, Brett Shockley

By
Journey
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04/22/2020 - 12:59

In this interview with Futurist Kevin Benedict, Journey’s CEO Brett Shockley discusses the cyber security threat landscape, and how businesses can solve for security, privacy, and customer...

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Unified Messaging (Email, Voicemail, SMS, Chat), Telephony (VoIP, AA, IVR), Audio & Video Conferencing, Contact Centers, SaaS, Cloud Apps, Mobile Devices, Mobile Clients, Mobile Security, Transportation, Technology, Retail & Distribution, Government, Healthcare, Insurance, Hospitality, Banking and Investment, Security, Identity, Compliance, work from home (WFH), Agents, contact center, Fraud, Secure Meetings, Privacy, customer experience

Unlocking Growth in the Networked Era

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Journey
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04/22/2020 - 12:55

In this article, VP of Product Management Mark Bakies from Journey dives into the state of fraud in today’s world, and explains what businesses need to be thinking about regarding security...

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Unified Messaging (Email, Voicemail, SMS, Chat), Telephony (VoIP, AA, IVR), Audio & Video Conferencing, Contact Centers, SaaS, Cloud Apps, Mobile Devices, Mobile Clients, Mobile Security, Transportation, Technology, Retail & Distribution, Government, Healthcare, Insurance, Hospitality, Banking and Investment, Security, Identity, Compliance, work from home (WFH), Agents, contact center, Fraud, Secure Meetings, Privacy, customer experience

Journey Use Case Overviews

By
Journey
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04/22/2020 - 12:51

This document explains at a high level the ways that Journey’s security and identity solutions can be deployed by businesses to solve for security, privacy and customer experience.

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Unified Messaging (Email, Voicemail, SMS, Chat), Telephony (VoIP, AA, IVR), Audio & Video Conferencing, Contact Centers, SaaS, Cloud Apps, Mobile Devices, Mobile Clients, Mobile Security, Transportation, Technology, Retail & Distribution, Government, Healthcare, Insurance, Hospitality, Banking and Investment, Security, Identity, Compliance, work from home (WFH), Agents, contact center, Fraud, Secure Meetings, Privacy, customer experience

Journey Solution Overview Brochure

By
Journey
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04/22/2020 - 12:29

This brochure provides an overview to Journey’s security model, leveraging identity as the root of trust. In this document, we provide an overview of how our solution can help businesses and some...

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Unified Messaging (Email, Voicemail, SMS, Chat), Telephony (VoIP, AA, IVR), Audio & Video Conferencing, Contact Centers, SaaS, Cloud Apps, Mobile Devices, Mobile Clients, Mobile Security, Transportation, Technology, Retail & Distribution, Government, Healthcare, Insurance, Hospitality, Banking and Investment, Security, Identity, Compliance, work from home (WFH), Agents, contact center, Fraud, Secure Meetings, Privacy, customer experience

Raydiant – Innovative, Cloud-Based, Dynamic Display Platform for Enterprise – Announces $7M Financing

LOS ANGELES & SAN FRANCISCO--(BUSINESS WIRE)--Raydiant, a cloud-based, display platform for businesses to centrally deploy and manage applications across ma
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Mobility, Infrastructure, Team Collaboration, Unified Communication, Phones, Headsets & Hardware, SaaS, Cloud Apps, Configuration, Monitoring, Operations (BCOM), Banking and Investment, Energy and Utilities, Hospitality, Manufacturing, Professional Services, Technology

Comtech to Showcase How Location Plays Into Mobile Network Operators 5G Strategy During Mobile World Congress Los Angeles

MELVILLE, N.Y. & LOS ANGELES--(BUSINESS WIRE)--October 21, 2019 -- Comtech Telecommunications Corp. (NASDAQ: CMTL), a world leader in secure and highly-reli
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Mobility, Infrastructure, Team Collaboration, Unified Communication, Phones, Headsets & Hardware, UCaaS, Hybrid Cloud, SaaS, Cloud Apps, Software Defined Networking (SDN), Wireless Networks (Wi-Fi), Fixed-Mobile Convergence (FMC), Mobile Devices, Banking and Investment, Government, Hospitality, Manufacturing, Media/Publishing, Retail & Distribution, Technology

E911 to Be A Featured Breakout Session At SkySwitch's Vectors 2019

Heads of Emergency Services and E911 to Help Prepare Resellers for 2020 (PRWeb October 15, 2019) Read the full story at
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Infrastructure, Team Collaboration, Unified Communication, Telephony (VoIP, AA, IVR), UCaaS, Hybrid Cloud, SaaS, Cloud Apps, Configuration, Monitoring, Operations (BCOM), Education, Hospitality, Manufacturing, Professional Services, Retail & Distribution, Technology

Mavenir Introduces Mobile Business Fabric™ to Transform Business Communications for Deskless Mobile Workers

RICHARDSON, Texas--(BUSINESS WIRE)--Mavenir's Mobile Business Fabric Transforms Business Communications for Deskless Mobile Workers with disruptive mobile-nativ
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Mobility, Infrastructure, Team Collaboration, Unified Communication, Telephony (VoIP, AA, IVR), Unified Messaging (Email, Voicemail, SMS, Chat), Instant Messaging & Presence (IM), Phones, Headsets & Hardware, Contact Centers, UCaaS, Hybrid Cloud, SaaS, Cloud Apps, Quality of Service (QOS), Wireless Networks (Wi-Fi), Fixed-Mobile Convergence (FMC), Mobile Devices, Education, Healthcare, Hospitality, Manufacturing, Retail & Distribution, Technology, Transportation

Spectralink Versity Smartphone Receives Android Enterprise Recommended Certification

DENVER--(BUSINESS WIRE)-- #Android--The Spectralink Versity enterprise smartphone is Android Enterprise Recommended for both rugged and knowledge worker mobile
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Mobility, Infrastructure, Mobile Devices, Mobile Clients, Mobile Security, Energy and Utilities, Healthcare, Hospitality, Manufacturing, Professional Services, Retail & Distribution, Technology

Orion Labs, Inc. Announces Web-Based Push-to-Talk Dispatch Console for Transportation and Field Services Teams

SAN FRANCISCO--(BUSINESS WIRE)-- #dispatch--Orion Labs Inc., provider of the award-winning Orion voice services platform for real-time workforce collaboration,
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Mobility, Infrastructure, Team Collaboration, Unified Communication, Instant Messaging & Presence (IM), SaaS, Cloud Apps, Configuration, Monitoring, Operations (BCOM), Government, Healthcare, Hospitality, Media/Publishing, Retail & Distribution, Technology, Transportation