Journey Overview & Use Cases

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Journey
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04/23/2020 - 14:37

This short video by Alex Shockley, President of Journey, gives an overview of Journey's capabilities and shows some of the ways that Journey's identity solution can be deployed to solve common...

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Unified Messaging (Email, Voicemail, SMS, Chat), Telephony (VoIP, AA, IVR), Audio & Video Conferencing, Contact Centers, SaaS, Cloud Apps, Mobile Devices, Mobile Clients, Mobile Security, Transportation, Technology, Retail & Distribution, Government, Healthcare, Insurance, Hospitality, Banking and Investment, Security, Identity, Compliance, work from home (WFH), Agents, contact center, Fraud, Secure Meetings, Privacy, customer experience

Journey in the Contact Center Video

By
Journey
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04/22/2020 - 13:18

In this brief video, Journey CEO Brett Shockley provides his thoughts on the trends in fraud and user experience in the Contact Center, and how businesses can increase their security posture...

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Unified Messaging (Email, Voicemail, SMS, Chat), Telephony (VoIP, AA, IVR), Audio & Video Conferencing, Contact Centers, SaaS, Cloud Apps, Mobile Devices, Mobile Clients, Mobile Security, Transportation, Technology, Retail & Distribution, Government, Healthcare, Insurance, Hospitality, Banking and Investment, Security, Identity, Compliance, work from home (WFH), Agents, contact center, Fraud, Secure Meetings, Privacy, customer experience

Interview with Journey CEO, Brett Shockley

By
Journey
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04/22/2020 - 12:59

In this interview with Futurist Kevin Benedict, Journey’s CEO Brett Shockley discusses the cyber security threat landscape, and how businesses can solve for security, privacy, and customer...

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Unified Messaging (Email, Voicemail, SMS, Chat), Telephony (VoIP, AA, IVR), Audio & Video Conferencing, Contact Centers, SaaS, Cloud Apps, Mobile Devices, Mobile Clients, Mobile Security, Transportation, Technology, Retail & Distribution, Government, Healthcare, Insurance, Hospitality, Banking and Investment, Security, Identity, Compliance, work from home (WFH), Agents, contact center, Fraud, Secure Meetings, Privacy, customer experience

Unlocking Growth in the Networked Era

By
Journey
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04/22/2020 - 12:55

In this article, VP of Product Management Mark Bakies from Journey dives into the state of fraud in today’s world, and explains what businesses need to be thinking about regarding security...

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Unified Messaging (Email, Voicemail, SMS, Chat), Telephony (VoIP, AA, IVR), Audio & Video Conferencing, Contact Centers, SaaS, Cloud Apps, Mobile Devices, Mobile Clients, Mobile Security, Transportation, Technology, Retail & Distribution, Government, Healthcare, Insurance, Hospitality, Banking and Investment, Security, Identity, Compliance, work from home (WFH), Agents, contact center, Fraud, Secure Meetings, Privacy, customer experience

Journey Use Case Overviews

By
Journey
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04/22/2020 - 12:51

This document explains at a high level the ways that Journey’s security and identity solutions can be deployed by businesses to solve for security, privacy and customer experience.

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Unified Messaging (Email, Voicemail, SMS, Chat), Telephony (VoIP, AA, IVR), Audio & Video Conferencing, Contact Centers, SaaS, Cloud Apps, Mobile Devices, Mobile Clients, Mobile Security, Transportation, Technology, Retail & Distribution, Government, Healthcare, Insurance, Hospitality, Banking and Investment, Security, Identity, Compliance, work from home (WFH), Agents, contact center, Fraud, Secure Meetings, Privacy, customer experience

Journey Solution Overview Brochure

By
Journey
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04/22/2020 - 12:29

This brochure provides an overview to Journey’s security model, leveraging identity as the root of trust. In this document, we provide an overview of how our solution can help businesses and some...

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Unified Messaging (Email, Voicemail, SMS, Chat), Telephony (VoIP, AA, IVR), Audio & Video Conferencing, Contact Centers, SaaS, Cloud Apps, Mobile Devices, Mobile Clients, Mobile Security, Transportation, Technology, Retail & Distribution, Government, Healthcare, Insurance, Hospitality, Banking and Investment, Security, Identity, Compliance, work from home (WFH), Agents, contact center, Fraud, Secure Meetings, Privacy, customer experience

Cloud-Based Healthcare Software Leaders Announce New Partnership

LAFAYETTE, Calif.--(BUSINESS WIRE)--Cloud-based software leaders HST Pathways and Casetabs announced today a joint-effort collaboration to improve care coordina
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Infrastructure, Team Collaboration, SaaS, Cloud Apps, Configuration, Monitoring, Operations (BCOM), Healthcare, Insurance, Manufacturing, Technology

OnSeen Unveils Its LiveCare Technology Solution to Developmental...

OnSeen, Platinum Sponsor of the 2019 OPRA Fall Conference, is Offering Provider Attendees Special Discounts on Its LiveCare Implementation and Ongoing Fees
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Mobility, Team Collaboration, SaaS, Cloud Apps, Banking and Investment, Government, Healthcare, Insurance, Professional Services, Retail & Distribution, Technology, Transportation

Hearsay Systems Launches Biometric and PIN App Security to Enhance Secure Client Engagement Via Hearsay Relate

SAN FRANCISCO--(BUSINESS WIRE)--Hearsay Systems, the trusted leader in compliant digital communications and workflow solutions for the financial services indust
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Mobility, Infrastructure, Team Collaboration, Unified Communication, Unified Messaging (Email, Voicemail, SMS, Chat), Instant Messaging & Presence (IM), Customer Relationship Management (CRM), Mobile Devices, Mobile Clients, Banking and Investment, Insurance, Manufacturing, Technology

Kinetic Business by Windstream Launches OfficeSuite UC® to Small and Midsize Business Customers

LITTLE ROCK, Ark.--(BUSINESS WIRE)--Windstream, a leading provider of advanced network communications and technology solutions that was recently named in resear
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Mobility, Infrastructure, Team Collaboration, Unified Communication, Telephony (VoIP, AA, IVR), Unified Messaging (Email, Voicemail, SMS, Chat), Instant Messaging & Presence (IM), Audio & Video Conferencing, UCaaS, Hybrid Cloud, Software Defined Networking (SDN), Technology, Retail & Distribution, Energy and Utilities, Insurance

Nexogy, Inc. being acquired by Digerati (DTGI)

MIAMI, Sept. 25, 2019 /PRNewswire/ -- Digerati Technologies, Inc. (OTCQB: DTGI) ("Digerati" or the "Company"), a provider of cloud servic
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Mobility, Infrastructure, Team Collaboration, Unified Communication, Telephony (VoIP, AA, IVR), UCaaS, Hybrid Cloud, SaaS, Cloud Apps, SIP Trunking, MPLS, Software Defined Networking (SDN), Banking and Investment, Education, Healthcare, Insurance, Manufacturing, Media/Publishing, Professional Services, Technology

RAC Insurance to Reduce Costs and Create More Value for its Members by Moving to MicroStrategy Cloud™ Platform on Azure

SYDNEY & TYSONS CORNER, Va.--(BUSINESS WIRE)---- $MSTR #MSTR--MicroStrategy® Incorporated (Nasdaq: MSTR), a leading worldwide provider of enterprise ana
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Mobility, Infrastructure, Team Collaboration, Unified Communication, Instant Messaging & Presence (IM), Healthcare, Insurance, Retail & Distribution, Technology