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Waiting for Open UC

Dave Michels

02/21/2011 - 13:30

The openness of the Internet that transformed communications with ubiquitous communications is under attack, and the closed islands are winning. The largest victor (this...

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Mobility, Infrastructure, Team Collaboration, Unified Communication, Telephony (VoIP, AA, IVR), Instant Messaging & Presence (IM), Phones, Headsets & Hardware, Collaboration Suites, Wireless Networks (Wi-Fi), Banking and Investment, Manufacturing, unified communications, UCStrategies, IP, VoIP, business process, business processes, Pam Avila

Cisco and Syn-Apps Providing Customer Business Value

Blair Pleasant

01/04/2011 - 13:30

Cisco demos integration of Syn-Apps' application with the Cisco unified communication platform and the Cius device in a retail environment, resulting in the "...

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Mobility, Infrastructure, Team Collaboration, Wireless Networks (Wi-Fi), Manufacturing, Retail & Distribution, unified communications, UC Strategies, IP, VoIP, business process, business processes, Pam Avila, Cisco, Syn-Apps, cius, CEBP

Peering into Desktop Productivity

Dave Michels

12/19/2010 - 13:30

Contact centers have very real challenges of forecasting, scheduling, and monitoring to ensure that the right agents are in place at the right time with the right skills...

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Unified Communication, Phones, Headsets & Hardware, Contact Centers, Configuration, Monitoring, Operations (BCOM), Manufacturing, unified communications, UCStrategies, IP, VoIP, business process, business processes, Pam Avila

AudioCodes Makes PSTN Connectivity and Survivability Solutions for Microsoft Lync Available

Robbie Pleasant

11/16/2010 - 13:30

AudioCodes has announced that its Enhanced Gateways and Survivable Branch Applications for Microsoft Lync 2010 are now available.

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Team Collaboration, Unified Communication, Phones, Headsets & Hardware, UCaaS, Hybrid Cloud, Collaboration Suites, Banking and Investment, Manufacturing, unified communications, UC Strategies, IP, VoIP, business process, business processes, Pam Avila

Polycom Provides Voice-Over-Wi-Fi Handsets

Robbie Pleasant

09/20/2010 - 14:30

Polycom has expanded its leadership in voice over Wi-Fi products with the introduction of the next-generation Polycom SpectraLink 8400 series handsets for wireless voice...

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Infrastructure, Team Collaboration, Business Process & Workflows (CEBP), Wireless Networks (Wi-Fi), Healthcare, Manufacturing, unified communications, UC Strategies, IP, VoIP, business process, business processes, Pam Avila, Polycom, WiFi, Handsets, mobility

Microsoft Lync - First a New Name and Then on to General Availability

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09/12/2010 - 14:30

Well, we have a new name for what has been broadly known as Microsoft OCS - Microsoft's UC product family. But somewhat lost in the discussion of the name change and...

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Team Collaboration, Unified Communication, Instant Messaging & Presence (IM), Collaboration Suites, Manufacturing, Professional Services, unified communications, UC Strategies, IP, VoIP, business process, business processes, Pam Avila

Videoconferencing: Opportunities, Challenges and Solutions

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08/04/2010 - 14:30

According to the Telecommunications Industry Association, use of business class videoconferencing has grown at an average of 6.5 % for the last 3 years, but recent...

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