8x8, Inc. Announces Participation in Upcoming Investor Conferences

SAN JOSE, Calif.--(BUSINESS WIRE)--8x8, Inc. (NYSE:EGHT), a leading cloud provider of voice, video, collaboration and contact center solutions for over one
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Collaboration, Unified Communication, Instant Messaging & Presence (IM), Contact Centers, Banking and Investment, Professional Services, Technology

Accenture and Verizon Win Global Telecoms Award for Intelligent Customer Engagement Solution

NEW YORK--(BUSINESS WIRE)--Accenture and Verizon won a global Telecoms Award for intelligent customer engagement solution.
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Infrastructure / Operations, Collaboration, Unified Communication, Contact Centers, Wireless Networks (Wi-Fi), Configuration, Monitoring, Operations (BCOM), Manufacturing, Professional Services, Retail & Distribution, Technology

Sharpen Technologies Offers Logic and Action Bots to Modernize Omni-Channel Workflows

INDIANAPOLIS--(BUSINESS WIRE)--lt;a href="https://twitter.com/hashtag/cctr?src=hash" target="_blank"gt;#cctrlt;/agt;--Sharpen Technologies h
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Collaboration, Unified Communication, Telephony (VoIP, AA, IVR), Contact Centers, Customer Relationship Management (CRM), Manufacturing, Technology

8x8 X Series Technology Platform Recognized with CRN Tech Innovator Award

SAN JOSE, Calif.--(BUSINESS WIRE)--lt;a href="https://twitter.com/hashtag/cloud?src=hash" target="_blank"gt;#cloudlt;/agt;--8x8, Inc. (NYSE:
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Infrastructure / Operations, Collaboration, Unified Communication, Instant Messaging & Presence (IM), Phones, Headsets & Hardware, Contact Centers, UCaaS, Hybrid Cloud, SaaS, Cloud Apps, Fixed-Mobile Convergence (FMC), Manufacturing, Technology

RingCentral Secures Two New Government Contracting Vehicles for State, Local & Education Clients

BELMONT, Calif.--(BUSINESS WIRE)--lt;a href="https://twitter.com/hashtag/RingCentral?src=hash" target="_blank"gt;#RingCentrallt;/agt;--RingC
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Mobility, Collaboration, Unified Communication, Contact Centers, Education, Government, Technology

Kontakt.io and Mist Systems Partner to Simplify Deployments and Management of End-to-end IoT Solutions

CUPERTINO, Calif.--(BUSINESS WIRE)--Kontakt.io, a leading BLE (Bluetooth® Low Energy) infrastructure and solution provider, announced today a partnership wi
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Mobility, Infrastructure / Operations, Collaboration, Unified Communication, Phones, Headsets & Hardware, Contact Centers, SaaS, Cloud Apps, Quality of Service (QOS), Wireless Networks (Wi-Fi), Fixed-Mobile Convergence (FMC), Configuration, Monitoring, Operations (BCOM), Energy and Utilities, Healthcare, Manufacturing, Retail & Distribution, Technology

RingCentral Secures NASPO ValuePoint Cloud Services Cooperative Agreement Enabling Streamlined Procurement for State, Local & Education Clients

BELMONT, Calif.--(BUSINESS WIRE)--lt;a href="https://twitter.com/hashtag/cloud?src=hash" target="_blank"gt;#cloudlt;/agt;--Public sector cli
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Mobility, Collaboration, Unified Communication, Contact Centers, Education, Energy and Utilities, Government, Technology

Insureon Leverages RingCentral’s Cloud Communications Open Platform to Integrate Machine Learning and Artificial Intelligence Solutions to Boost Sales

BELMONT, Calif.--(BUSINESS WIRE)--lt;a href="https://twitter.com/hashtag/AI?src=hash" target="_blank"gt;#AIlt;/agt;--Insureon selects RingCe
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Mobility, Infrastructure / Operations, Collaboration, Unified Communication, Contact Centers, Configuration, Monitoring, Operations (BCOM), Insurance, Technology

The Cloud Contact Center: Delivering an All-In-One Customer Experience

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01/24/2019 - 12:49
Learn about the three trends giving shape to contact center transformations, how the cloud enables advanced contact center capabilities necessary for...
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Collaboration, Infrastructure / Operations, Unified Communication, Contact Centers, UCaaS, Hybrid Cloud, SaaS, Cloud Apps, Technology

CallTower Announces 2018 Channel Partner of the Year Awards

Celebrating top-performing partners, who demonstrate innovation and excellence in UCaaS solution selling.

(PRWeb December 18, 2018)

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Mobility, Collaboration, Unified Communication, Telephony (VoIP, AA, IVR), Unified Messaging (Email, Voicemail, SMS, Chat), Instant Messaging & Presence (IM), Audio & Video Conferencing, Contact Centers, UCaaS, Hybrid Cloud, Collaboration Suites, SaaS, Cloud Apps, Banking and Investment, Technology

AireSpring Awarded U.S. Telephony Patent

Managed Services Leader Patents New System & Method for Rerouting a Toll-Free Telephony Call

(PRWeb December 12, 2018)

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Infrastructure / Operations, Unified Communication, Telephony (VoIP, AA, IVR), Contact Centers, SIP Trunking, MPLS, Software Defined Networking (SDN), Banking and Investment, Energy and Utilities, Manufacturing, Technology

NewVoiceMedia Wins 2018 Contact Center Technology Award From CUSTOMER Magazine

SAN FRANCISCO--(BUSINESS WIRE)--lt;a href="https://twitter.com/hashtag/NewVoiceMedia?src=hash" target="_blank"gt;#NewVoiceMedialt;/agt;--New
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Collaboration, Unified Communication, Telephony (VoIP, AA, IVR), Phones, Headsets & Hardware, Contact Centers, Customer Relationship Management (CRM), Education, Manufacturing, Technology

Deploying UCaaS To Achieve Operational Efficiencies and Outstanding User Experiences

By
RingCentral
-
12/10/2018 - 16:44
For companies today, standing still in the midst of pervasive transformation presents real danger. It’s become more and more important to leverage...
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Unified Communication, Contact Centers, Instant Messaging & Presence (IM), Audio & Video Conferencing, Telephony (VoIP, AA, IVR), UCaaS, Hybrid Cloud, Unified Messaging (Email, Voicemail, SMS, Chat), Technology

Plan, Manage, Improve: Three Steps to Get the Best From Your Agents

By
RingCentral
-
12/10/2018 - 15:49
Agents drive over 2/3rds of the cost of a running a contact center, and they are the face of your company to your customers. Clearly, getting the...
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Unified Communication, Contact Centers, Instant Messaging & Presence (IM), Audio & Video Conferencing, Telephony (VoIP, AA, IVR), UCaaS, Hybrid Cloud, Unified Messaging (Email, Voicemail, SMS, Chat), Technology

Digital Workplace of the Future: Enabling Human Communication in Your Workplace

By
RingCentral
-
12/10/2018 - 15:23
The cloud is changing the way we work. Disruptive technologies and business models are creating new opportunities to engage with co-workers,...
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Unified Communication, Contact Centers, Instant Messaging & Presence (IM), Audio & Video Conferencing, Telephony (VoIP, AA, IVR), UCaaS, Hybrid Cloud, Unified Messaging (Email, Voicemail, SMS, Chat), Technology

Achieve Perfect Harmony with a Collaborative Contact Center

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RingCentral
-
12/10/2018 - 14:29
Customers today require personalized service across any channel or device. In addition, customers want to have a quick resolution to their issues –...
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Unified Communication, Contact Centers, Instant Messaging & Presence (IM), Audio & Video Conferencing, Telephony (VoIP, AA, IVR), UCaaS, Hybrid Cloud, Unified Messaging (Email, Voicemail, SMS, Chat), Technology

CallTower Named Best 2018 UCAAS & PBX Solutions Provider by US...

CallTower honored with an esteemed award for their success as a 2018 US Technology Elite Solutions Provider

(PRWeb December 11, 2018)

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Mobility, Collaboration, Unified Communication, Telephony (VoIP, AA, IVR), Unified Messaging (Email, Voicemail, SMS, Chat), Instant Messaging & Presence (IM), Audio & Video Conferencing, Contact Centers, UCaaS, Hybrid Cloud, Collaboration Suites, Customer Relationship Management (CRM), SaaS, Cloud Apps, Manufacturing, Media/Publishing, Technology

Optimized Contact Centers: Focused Agents and Relaxed Supervisors

By
RingCentral
-
12/10/2018 - 13:27
RingCentral Contact Center™ enables agents to communicate and collaborate across your organization in real time to resolve customer issues...
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Unified Communication, Contact Centers, Instant Messaging & Presence (IM), Audio & Video Conferencing, Telephony (VoIP, AA, IVR), UCaaS, Hybrid Cloud, Unified Messaging (Email, Voicemail, SMS, Chat), Technology

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