How IoT Customer Experience Works

By
Evan Kirstel
-
04/18/2017 - 14:58

The Internet of Things (IoT) refers to an ever-expanding network of connected devices. This network already has over a billion devices connected via the internet....

Tags
All Tags:
Mobile Devices, Technology, Internet of Things (IoT)

QoS – Really?

By
Stephen Leaden
-
02/28/2017 - 00:00

One of the most overlooked areas of a Unified Communications deployment, in my opinion and our experience with several clients, is just one word/acronym: QoS, aka,...

Tags
All Tags:
Unified Communication, Quality of Service (QOS), Technology, QoS

Avaya’s Mo Nezarati on Zang

By
Blair Pleasant
-
02/24/2017 - 00:00
At the Avaya Engage event in Las Vegas, Zang General Manager Mo Nezarati met with Blair Pleasant to provide an update on Zang, and the new Zang CPaaS...
Tags
All Tags:
UCaaS, Hybrid Cloud, Technology, Avaya Zang

Avaya – What is the Path Forward Through Bankruptcy?

By
Phil Edholm
-
02/21/2017 - 14:49

Now that Avaya has been in bankruptcy for a month, I was asked repeatedly what I thought was going to happen. Having been through a similar process at Nortel and...

Tags
All Tags:
Unified Communication, Technology

UCC – It's a Business Thing

By
Phil Edholm
-
02/21/2017 - 14:41

More and more interactions that can benefit from the new generation of collaboration and content sharing tools are not internal to the organization, but external. UC...

Tags
All Tags:
Technology, AT&T Collaborate

Engaging the UCStrategies Experts

By
Phil Edholm
-
02/20/2017 - 18:12
In this Industry Buzz podcast, the UCStrategies Experts discuss the recent Avaya International Users Group event, Avaya ENGAGE 2017. Also included is...
Tags
All Tags:
Unified Communication, Technology, Avaya Engage

Eric Martorano, SVP of Worldwide Sales at Intermedia, Recognized as 2017 CRN Channel Chief

By pairing Office 365 with integrated solution offerings such as unified communications, backup, continuity, compliance, and security services, along with J.D. Power-...

Tags
All Tags:
Mobility, Infrastructure / Operations, Unified Communication, Instant Messaging & Presence (IM), Technology, Professional Services, Education, none

BroadSoft Introduces BroadSoft Business with Contextual Intelligence, Persistent Workspaces and Advanced Mobility - Satellite PR News (press release)

09, 2016 — BroadSoft, Inc. (NASDAQ:BSFT), a global unified communication software as a service (UCaaS) leader, today introduced BroadSoft Business – a...

Tags
All Tags:
Infrastructure / Operations, Collaboration, Unified Communication, Unified Messaging (Email, Voicemail, SMS, Chat), Instant Messaging & Presence (IM), UCaaS, Hybrid Cloud, Technology, Retail & Distribution, Professional Services, Media/Publishing, Energy and Utilities, Education, Government, Healthcare, Manufacturing, Banking and Investment, none

Vonage Announces Strong Fourth Quarter and Full Year 2016 Results, Highlighted by 72% Growth in 2016 Vonage ... - Satellite PR News (press release)

This combination brings together the power of Vonage's cloud voice communications capabilities with Amazon Chime, a web-conferencing and collaboration suite, to provide...
Tags
All Tags:
Mobility, Infrastructure / Operations, Collaboration, Unified Communication, Telephony (VoIP, AA, IVR), Phones, Headsets & Hardware, UCaaS, Hybrid Cloud, SaaS, Cloud Apps, Configuration, Monitoring, Operations (BCOM), Banking and Investment, Technology, none

Vonage Announces Strong Fourth Quarter and Full Year 2016 Results, Highlighted by 72% Growth in 2016 Vonage ...

The Company will report both revenue and cost of service for its Business segment, comprised of its Unified Communications as a Service (UCaaS) and Communications...
Tags
All Tags:
Mobility, Infrastructure / Operations, Collaboration, Unified Communication, Telephony (VoIP, AA, IVR), Phones, Headsets & Hardware, UCaaS, Hybrid Cloud, SaaS, Cloud Apps, Configuration, Monitoring, Operations (BCOM), Banking and Investment, Technology, none

Happiest Minds Continues to Build Momentum in SDN and SDI With New Wins - PR Newswire India (press release)

... providers by delivering seamless customer experience, business efficiency and actionable insights through an integrated set of disruptive technologies: big data...
Tags
All Tags:
Mobility, Infrastructure / Operations, Unified Communication, Phones, Headsets & Hardware, Software Defined Networking (SDN), Fixed-Mobile Convergence (FMC), Configuration, Monitoring, Operations (BCOM), Banking and Investment, Insurance, Manufacturing, Technology, none

Happiest Minds Continues to Build Momentum in SDN and SDI With New Wins

... providers by delivering seamless customer experience, business efficiency and actionable insights through an integrated set of disruptive technologies: big data...
Tags
All Tags:
Mobility, Infrastructure / Operations, Unified Communication, Phones, Headsets & Hardware, Software Defined Networking (SDN), Fixed-Mobile Convergence (FMC), Configuration, Monitoring, Operations (BCOM), Banking and Investment, Insurance, Manufacturing, Technology, none

Multinationals Need to Think Globally about Skype for Business

There are three parts to a successful long-term unified communications solution, and almost no one has the depth and breadth to effectively address all three in a large...
Tags
All Tags:
Mobility, Infrastructure / Operations, Collaboration, Unified Communication, Telephony (VoIP, AA, IVR), Instant Messaging & Presence (IM), Collaboration Suites, SIP Trunking, MPLS, Quality of Service (QOS), Software Defined Networking (SDN), Wireless Networks (Wi-Fi), Fixed-Mobile Convergence (FMC), Government, Manufacturing, Technology, none

AWS Announces Amazon Chime - Satellite PR News (press release)

SEATTLE––Feb. 14, 2017– Amazon Web Services, Inc. (AWS), an Amazon.com company (NASDAQ: AMZN), today announced Amazon Chime, a new unified communications service...
Tags
All Tags:
Mobility, Infrastructure / Operations, Collaboration, Unified Communication, Telephony (VoIP, AA, IVR), Unified Messaging (Email, Voicemail, SMS, Chat), Instant Messaging & Presence (IM), Audio & Video Conferencing, Intelligent Personal Assistants (IPA), Fixed-Mobile Convergence (FMC), Mobile Clients, Government, Media/Publishing, Professional Services, Retail & Distribution, Technology, none

AWS Announces Amazon Chime

SEATTLE--(BUSINESS WIRE)--Amazon Web Services, Inc. (AWS), an Amazon.com company (NASDAQ: AMZN), today announced Amazon Chime, a new unified communications service that...
Tags
All Tags:
Mobility, Infrastructure / Operations, Collaboration, Unified Communication, Telephony (VoIP, AA, IVR), Unified Messaging (Email, Voicemail, SMS, Chat), Instant Messaging & Presence (IM), Audio & Video Conferencing, Intelligent Personal Assistants (IPA), Fixed-Mobile Convergence (FMC), Mobile Clients, Government, Media/Publishing, Professional Services, Retail & Distribution, Technology, none

Multinationals Need to Think Globally about Skype for Business

By
Joseph Williams
-
02/13/2017 - 13:30

There are three parts to a successful long-term unified communications solution, and almost no one has the depth and breadth to effectively address all three in a...

Tags
All Tags:
Mobility, Infrastructure / Operations, Collaboration, Unified Communication, Instant Messaging & Presence (IM), Collaboration Suites, SIP Trunking, MPLS, Quality of Service (QOS), Software Defined Networking (SDN), Wireless Networks (Wi-Fi), Fixed-Mobile Convergence (FMC), Technology, Government, Manufacturing, unified communications, UCStrategies, IP, VoIP, business process, business processes, Skype for Business, BT

Frost & Sullivan Honors Grandstream with Global Enterprise IP Endpoints Market Company of the Year Award - Satellite PR News (press release)

Examples of prominent Grandstream phone features that enable mobile integration/communication include integrated Bluetooth and Wi-Fi; embedded Web browsers; built-in USB...
Tags
All Tags:
Mobility, Infrastructure / Operations, Collaboration, Unified Communication, Instant Messaging & Presence (IM), Security, Wireless Networks (Wi-Fi), Banking and Investment, Energy and Utilities, Government, Healthcare, Manufacturing, Media/Publishing, Professional Services, Technology, none

j2 Global Reports Fourth Quarter and Year End 2016 Results and Provides 2017 Outlook

LOS ANGELES--(BUSINESS WIRE)--j2 Global, Inc. (NASDAQ: JCOM) today reported financial results for the fourth quarter and year ended December 31, 2016, provided fiscal...
Tags
All Tags:
Infrastructure / Operations, Collaboration, Customer Relationship Management (CRM), Configuration, Monitoring, Operations (BCOM), Banking and Investment, Healthcare, Technology, none

SOLUTION AREA

INDUSTRY

VENDORS

CONTENT

OBJECTIVITY SCORE

AUTHOR

PUBLICATION DATE

From:
To: