Journey Overview & Use Cases

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Journey
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04/23/2020 - 14:37

This short video by Alex Shockley, President of Journey, gives an overview of Journey's capabilities and shows some of the ways that Journey's identity solution can be deployed to solve common...

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Unified Messaging (Email, Voicemail, SMS, Chat), Telephony (VoIP, AA, IVR), Audio & Video Conferencing, Contact Centers, SaaS, Cloud Apps, Mobile Devices, Mobile Clients, Mobile Security, Transportation, Technology, Retail & Distribution, Government, Healthcare, Insurance, Hospitality, Banking and Investment, Security, Identity, Compliance, work from home (WFH), Agents, contact center, Fraud, Secure Meetings, Privacy, customer experience

Journey in the Contact Center Video

By
Journey
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04/22/2020 - 13:18

In this brief video, Journey CEO Brett Shockley provides his thoughts on the trends in fraud and user experience in the Contact Center, and how businesses can increase their security posture...

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Unified Messaging (Email, Voicemail, SMS, Chat), Telephony (VoIP, AA, IVR), Audio & Video Conferencing, Contact Centers, SaaS, Cloud Apps, Mobile Devices, Mobile Clients, Mobile Security, Transportation, Technology, Retail & Distribution, Government, Healthcare, Insurance, Hospitality, Banking and Investment, Security, Identity, Compliance, work from home (WFH), Agents, contact center, Fraud, Secure Meetings, Privacy, customer experience

Interview with Journey CEO, Brett Shockley

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Journey
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04/22/2020 - 12:59

In this interview with Futurist Kevin Benedict, Journey’s CEO Brett Shockley discusses the cyber security threat landscape, and how businesses can solve for security, privacy, and customer...

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Unified Messaging (Email, Voicemail, SMS, Chat), Telephony (VoIP, AA, IVR), Audio & Video Conferencing, Contact Centers, SaaS, Cloud Apps, Mobile Devices, Mobile Clients, Mobile Security, Transportation, Technology, Retail & Distribution, Government, Healthcare, Insurance, Hospitality, Banking and Investment, Security, Identity, Compliance, work from home (WFH), Agents, contact center, Fraud, Secure Meetings, Privacy, customer experience

Unlocking Growth in the Networked Era

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Journey
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04/22/2020 - 12:55

In this article, VP of Product Management Mark Bakies from Journey dives into the state of fraud in today’s world, and explains what businesses need to be thinking about regarding security...

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Unified Messaging (Email, Voicemail, SMS, Chat), Telephony (VoIP, AA, IVR), Audio & Video Conferencing, Contact Centers, SaaS, Cloud Apps, Mobile Devices, Mobile Clients, Mobile Security, Transportation, Technology, Retail & Distribution, Government, Healthcare, Insurance, Hospitality, Banking and Investment, Security, Identity, Compliance, work from home (WFH), Agents, contact center, Fraud, Secure Meetings, Privacy, customer experience

Journey Use Case Overviews

By
Journey
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04/22/2020 - 12:51

This document explains at a high level the ways that Journey’s security and identity solutions can be deployed by businesses to solve for security, privacy and customer experience.

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Unified Messaging (Email, Voicemail, SMS, Chat), Telephony (VoIP, AA, IVR), Audio & Video Conferencing, Contact Centers, SaaS, Cloud Apps, Mobile Devices, Mobile Clients, Mobile Security, Transportation, Technology, Retail & Distribution, Government, Healthcare, Insurance, Hospitality, Banking and Investment, Security, Identity, Compliance, work from home (WFH), Agents, contact center, Fraud, Secure Meetings, Privacy, customer experience

Journey Solution Overview Brochure

By
Journey
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04/22/2020 - 12:29

This brochure provides an overview to Journey’s security model, leveraging identity as the root of trust. In this document, we provide an overview of how our solution can help businesses and some...

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Unified Messaging (Email, Voicemail, SMS, Chat), Telephony (VoIP, AA, IVR), Audio & Video Conferencing, Contact Centers, SaaS, Cloud Apps, Mobile Devices, Mobile Clients, Mobile Security, Transportation, Technology, Retail & Distribution, Government, Healthcare, Insurance, Hospitality, Banking and Investment, Security, Identity, Compliance, work from home (WFH), Agents, contact center, Fraud, Secure Meetings, Privacy, customer experience

Samsung Introduces Galaxy XCover FieldPro: A Rugged Smartphone that’s Built Tough and Field Ready

CHICAGO--(BUSINESS WIRE)--Samsung introduced a new rugged smartphone today at the International Association of Chiefs of Police Conference. The latest of Samsun
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Mobility, Infrastructure, Unified Communication, Phones, Headsets & Hardware, Wireless Networks (Wi-Fi), Mobile Devices, Mobile Clients, Energy and Utilities, Government, Manufacturing, Media/Publishing, Technology, Transportation

OnSeen Unveils Its LiveCare Technology Solution to Developmental...

OnSeen, Platinum Sponsor of the 2019 OPRA Fall Conference, is Offering Provider Attendees Special Discounts on Its LiveCare Implementation and Ongoing Fees
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Mobility, Team Collaboration, SaaS, Cloud Apps, Banking and Investment, Government, Healthcare, Insurance, Professional Services, Retail & Distribution, Technology, Transportation

Microdata Telecom Announces Expansion with the Acquisition of Kaelus

Microdata Telecom, a supplier of high-quality RF Conditioning solutions, today announces that it has acquired the Kaelus business from Infinite Electronics,
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Mobility, Infrastructure, Team Collaboration, Unified Communication, Instant Messaging & Presence (IM), Wireless Networks (Wi-Fi), Configuration, Monitoring, Operations (BCOM), Manufacturing, Media/Publishing, Professional Services, Technology, Transportation

Granite and Nextivity Form Strategic Partnership for Managed In-building Cellular Coverage

QUINCY, Mass., & LOS ANGELES--(BUSINESS WIRE)-- #CelFi--Granite Telecommunications, LLC, a $1.5 billion provider of communications services to multilocation
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Mobility, Infrastructure, Team Collaboration, Unified Communication, Instant Messaging & Presence (IM), Phones, Headsets & Hardware, UCaaS, Hybrid Cloud, Customer Relationship Management (CRM), SaaS, Cloud Apps, SIP Trunking, MPLS, Quality of Service (QOS), Software Defined Networking (SDN), Wireless Networks (Wi-Fi), Fixed-Mobile Convergence (FMC), Configuration, Monitoring, Operations (BCOM), Mobile Devices, Transportation, Technology, Retail & Distribution, Education, Government, Healthcare

Tessco and CommScope Collaborate to Deliver Public Safety Wireless Solutions

HUNT VALLEY, Md.--(BUSINESS WIRE)--TESSCO Technologies Incorporated (NASDAQ:TESS), a leading value-added distributor and solutions provider for the wireless ind
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Mobility, Infrastructure, Team Collaboration, Wireless Networks (Wi-Fi), Fixed-Mobile Convergence (FMC), Banking and Investment, Energy and Utilities, Government, Manufacturing, Retail & Distribution, Technology, Transportation

L3Harris Technologies Providing US Army New Networked Night Vision Goggles with Advanced Mobility Capabilities

MELBOURNE, Fla.--(BUSINESS WIRE)-- #C4ISR--L3Harris Technologies has begun initial deliveries of its new Enhanced Night Vision Goggle – Binocular to the U.S. Ar
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Mobility, Infrastructure, Team Collaboration, Wireless Networks (Wi-Fi), Banking and Investment, Retail & Distribution, Technology, Transportation