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Ribbon Extends Cloud SBC Leadership with a Cloud Native Offer for the Edge

BCStrategies

12/10/2021 - 08:00

SBC CNe Edge leverages microservices, containers and Kubernetes to enhance performance and scalability, and automate operations in public and private clouds.

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Team Collaboration, Contact Center, Unified Communication, UCaaS, Hybrid Cloud, Finance, SBC CNe Edge, Ribbon

Fusion Connect Enhances Unified Communications Offering With Microsoft Teams to Empower Hybrid Workforce

BCStrategies

11/02/2021 - 16:14

FusionWorks Pro with Microsoft Teams extends beyond the company’s internal Microsoft ecosystem, converting Teams into a full-featured cloud PBX.

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Team Collaboration, Contact Center, Business Phone Systems, Unified Communication, Finance, FusionWorks Pro with Microsoft Teams, unified communications as a service (UCaaS)

Ribbon’s Industry-Leading Session Border Controllers Support Microsoft’s New Operator Connect Service

BCStrategies

03/17/2021 - 00:00

Microsoft-certified SBCs enable carriers to quickly and easily develop next-generation SIP Trunking solution

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Team Collaboration, Contact Center, Unified Communication, UCaaS, Hybrid Cloud, Finance

Ribbon Research Reveals More than 100% increase in Interest in Deploying Microsoft Teams by Small Businesses

UCStrategies Staff

02/06/2021 - 00:00

Large companies showed an increase of nearly 40%; increased adoption driven by remote working surge caused by COVID-19 pandemic

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Team Collaboration, Contact Center, Unified Communication, UCaaS, Hybrid Cloud, Finance

Fusion Connect Launches Calling Services for Microsoft Teams

BCStrategies

01/26/2021 - 14:00

Ability to Make Voice Calls to Anyone Extends the Reach of Microsoft Teams

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Team Collaboration, Contact Center, Business Phone Systems, Unified Communication, Finance, FusionWorks

AWS and Cresta Partner to Bring Real-time Intelligence to Contact Centers

UCStrategies Staff

01/12/2021 - 10:00

Organizations can now quickly and easily develop intelligent contact center solutions powered by AWS CCI, enhanced with Cresta’s real-time conversational intelligence.

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Contact Center, Operations, Unified Communication, Finance, Artificial Intelligence (AI)

Ribbon and Synnex Expand Reseller Partnership Into the Caribbean and Latin America

UCStrategies Staff

01/11/2021 - 10:00

Expands availability of Ribbon’s UC&C-enabling Edge solutions in CALA market

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Team Collaboration, Contact Center, Unified Communication, UCaaS, Hybrid Cloud, Finance

Fusion Connect Launches FusionWorks® with Cisco Webex®, Enabling Greater Collaboration and Flexibility Across Organizations

UCStrategies Staff

01/08/2021 - 10:00

FusionWorks is a cloud-based business communication service that combines the cost-savings of Hosted Voice with the productivity of Unified Communications. Now powered...

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Team Collaboration, Contact Center, Business Phone Systems, Unified Communication, Finance, FusionWorks

Ribbon SBCs Support New Branch Survivability Option for Microsoft Teams Direct Routing

UCStrategies Staff

12/09/2020 - 10:31

Ribbon’s Microsoft-certified Session Border Controllers support new Teams Survivable Branch Appliance, providing a reliable back-up to make and receive calls if...

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Unified Communication, UCaaS, Hybrid Cloud, Finance, Teams Survivable Branch Appliance

Ribbon to Deliver Carrier-Grade Unified Communications as a Service to the IBM Cloud for Financial Services

UCStrategies Staff

09/11/2020 - 13:02

Ribbon’s Kandy Business Solutions will leverage the IBM Cloud for Financial Services to deliver secure, cloud-based Unified Communications as a Service capabilities

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Unified Communication, UCaaS, Hybrid Cloud, Finance, IBM Cloud for Financial Services, Kandy Business Solutions

Unify – Back on Track

Blair Pleasant

04/09/2018 - 12:15

Atos held its Global Industry Analyst conference in Boston, with a day set aside for analysts covering Unify (a standalone division of Atos), where a group of analysts...

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UCaaS, Hybrid Cloud, Contact Centers, Transportation, Retail & Distribution, Media/Publishing, Finance, Energy and Utilities, Healthcare, Manufacturing, Atos, Unify, OpenScape Cloud, Atos Digital Workplace, Openscape Contact Center, Circuit, and Circuit Meeting Room

Eliminate Voicemail for Better Communication: 3-Point Strategy

Mutare

12/13/2017 - 13:27

Voice message neglect is costing companies millions of dollars in lost customers and squandered marketing returns. This paper makes the case for a transformative approach to voicemail replacement...

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