Genesys Xperience19 - graphic 1

Genesys Xperience19

By
Blair Pleasant
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06/25/2019 - 12:18

With the conference name of Xperience19, it’s clear that the key focus of this year’s Genesys’ annual customer conference was customer experience.

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Unified Communication, UCaaS, Hybrid Cloud, Contact Centers, Technology, Artificial Intelligence (AI), Genesys Xperience19

Telinta Enables VoIP Service Providers to Easily use Inteliquent DIDs...

Using convenient APIs, VoIP service providers can easily access their Inteliquent account for DIDs and E911 services used with Telinta’s cloud-based softswit

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Mobility, Infrastructure / Operations, Collaboration, Unified Communication, Telephony (VoIP, AA, IVR), WebRTC, SaaS, Cloud Apps, SIP Trunking, MPLS, Energy and Utilities, Manufacturing

Textmunication Announces Agreement to Integrate SMS with Deep Sky Mobile VoIP Platform

PLEASANT HILL, Calif.--(BUSINESS WIRE)--<a href="https://twitter.com/search?q=%24TXHD&src=ctag" target="_blank">$TXHD</a> &l
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Mobility, Infrastructure / Operations, Collaboration, Unified Communication, Telephony (VoIP, AA, IVR), Unified Messaging (Email, Voicemail, SMS, Chat), SaaS, Cloud Apps, Fixed-Mobile Convergence (FMC), Banking and Investment, Healthcare, Hospitality, Media/Publishing, Technology

LiveVox and TDECU Share Keys to Optimizing the Customer Experience in a Digital Environment at CCW 2019

SAN FRANCISCO--(BUSINESS WIRE)--LiveVox Inc., a leading provider of cloud contact center solutions, announced that LiveVox General Manager of Digital Solutions,
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Infrastructure / Operations, Collaboration, Unified Communication, Contact Centers, Customer Relationship Management (CRM), Hospitality, Manufacturing
Phone.com Communicator screenshot

Phone.com Launches New Communicator Softphone to Enable Enhanced Options

By
Blair Pleasant
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06/19/2019 - 10:57

Communicator will integrate Phone.com’s HD Voice, video collaboration, team messaging, one-click conferencing, call recording, IVR, and other business communications...

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Unified Communication, Phones, Headsets & Hardware, Audio & Video Conferencing, UCaaS, Hybrid Cloud, Phone.com Communicator softphone

Phone.com Launches New Communicator Softphone

By
BCStrategies
-
06/19/2019 - 09:46

Built in-house by VoIP’s foremost experts on serverless architecture, cloud-based UCaaS platform runs on all Mac and Windows computers and will integrate HD Voice,...

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Unified Communication, Phones, Headsets & Hardware, Audio & Video Conferencing, UCaaS, Hybrid Cloud, Phone.com Communicator softphone

TPx Launches UCx SmartVoice Hybrid Unified Communications Solution

SIP Trunking Service Enables Businesses to Add Advanced Collaboration While Preserving PBX Investment

(PRWeb June 19, 2019)

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Mobility, Infrastructure / Operations, Collaboration, Unified Communication, Telephony (VoIP, AA, IVR), Instant Messaging & Presence (IM), Audio & Video Conferencing, Phones, Headsets & Hardware, UCaaS, Hybrid Cloud, SaaS, Cloud Apps, SIP Trunking, MPLS, Banking and Investment, Government, Technology

Hewlett Packard Enterprise Delivers Innovations to Drive the Next Wave of Intelligent Edge Adoption

LAS VEGAS--(BUSINESS WIRE)--Hewlett Packard Enterprise Delivers Innovations to Drive the Next Wave of Intelligent Edge Adoption
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Mobility, Infrastructure / Operations, Collaboration, Unified Communication, UCaaS, Hybrid Cloud, Customer Relationship Management (CRM), SaaS, Cloud Apps, Software Defined Networking (SDN), Wireless Networks (Wi-Fi), Fixed-Mobile Convergence (FMC), Configuration, Monitoring, Operations (BCOM), Energy and Utilities, Healthcare, Manufacturing, Retail & Distribution, Technology

BluIP Announces Launch of First Customer Utilizing Artificial...

Undetectable artificial intelligence has customers having real conversations with virtual agents

(PRWeb June 18, 2019)

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Mobility, Infrastructure / Operations, Unified Communication, Telephony (VoIP, AA, IVR), SIP Trunking, MPLS, Education, Healthcare, Hospitality, Manufacturing, Retail & Distribution, Technology

Ramp

 

Ramp helps you resolve congestion on the corporate network caused by live and on-demand video, so your audience receives an uninterrupted, high-quality...

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Infrastructure / Operations, Unified Communication
Vendor Profile
Hybrid Cloud Decisions

Deciding What Hybrid Cloud Communications Means to You

By
Robert Harris
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06/17/2019 - 10:09

Fortunately, there are concise, standardized definitions of cloud service models: Private Cloud, Community Cloud, Public Cloud, and Hybrid Cloud. This extends itself...

Robert Harris
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Unified Communication, Collaboration, Infrastructure / Operations, Configuration, Monitoring, Operations (BCOM), SaaS, Cloud Apps, Contact Centers, Telephony (VoIP, AA, IVR), UCaaS, Hybrid Cloud, Unified Messaging (Email, Voicemail, SMS, Chat)

Thinking Differently About Managed IT Services for SMBs

By
Jon Arnold
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06/17/2019 - 08:47

There’s nothing small about the SMB market, but there’s nothing easy about being an SMB either. This sector is a major driver of employment and economic activity, but...

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Infrastructure / Operations, Unified Communication, Security, Technology, SMBs, managed security

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