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Discussing 2600Hz at Channel Partners

Blair Pleasant

04/16/2019 - 14:08

Kevin Bartnicki, Director of Sales at 2600Hz talks about the company and its approach to cloud communications for service providers, and its API-...

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Unified Communication, UCaaS, Hybrid Cloud, Technology

Daryl and Daniel on Mitel UCaaS at Channel Partners

Blair Pleasant

04/16/2019 - 14:04

At Channel Partners 2019, Mitel’s Daryl Reva, VP of Cloud Marketing, and Daniel Farrar, the new Executive Vice President and General Manager of Mitel...

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Unified Communication, UCaaS, Hybrid Cloud, Contact Centers, Technology, Mitel UCaaS

UC for SMB – Enhancing Productivity and More…

Blair Pleasant

04/15/2019 - 22:57

As a small and medium-sized businesses (SMB), you have the same goals as your larger counterparts – improving employee productivity, enabling greater worker mobility...

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Infrastructure / Operations, Collaboration, Mobility, Unified Communication, Contact Centers, Instant Messaging & Presence (IM), Audio & Video Conferencing, Unified Messaging (Email, Voicemail, SMS, Chat), Technology, Digium Switchvox, PBXact

Avaya and Private Equity (Not Again?) Rumors

J.R. Simmons

04/12/2019 - 17:09

Multiple reports have surfaced that Avaya has received a leveraged buyout (LBO) offer from a private equity firm for about $2 billion plus assumption of the debt,...

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Mobility, Unified Communication, Unified Messaging (Email, Voicemail, SMS, Chat), Contact Centers, Smooch, SMS, Rich Communications Service (RCS)

Polynt accelerates integration of acquisitions and global expansion with new network from Orange Business Services

BCStrategies

04/11/2019 - 08:11

The new infrastructure will help Polynt drive innovation inside the organization and take full advantage of further digitalization.

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Unified Communication, Infrastructure / Operations, Technology

Five9 Analyst Summit – Did You Say AI?

Blair Pleasant

04/09/2019 - 18:19

We heard about the company’s strategy and direction and got to meet the new management team, including the new CMO, CTO and Head of AI, EVP...

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Collaboration, Unified Communication, UCaaS, Hybrid Cloud, SaaS, Cloud Apps, Contact Centers, Technology, Five9 TRUST Platform, Artificial Intelligence (AI), Genius AI, Rowan Trollope

Yamaha Now Shipping CS-700 SIP Video Sound Bar™

BCStrategies

04/08/2019 - 12:58

Part of Yamaha's award-winning Video Sound Bar family, the CS-700 SIP model is the industry's first video collaboration solution to integrate PBX and UC applications...

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Unified Communication, Phones, Headsets & Hardware, Audio & Video Conferencing, Yamaha CS-700 Video Sound Bar™

Twilio

Twilio powers the future of business communications. Enabling phones, VoIP, and messaging to be embedded into web, desktop, and mobile software.

...

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Unified Communication, Phones, Headsets & Hardware, Telephony (VoIP, AA, IVR), UCaaS, Hybrid Cloud, Unified Messaging (Email, Voicemail, SMS, Chat)

Vendor Profile

Talkdesk

Our Mission

Empower companies to continuously improve customer experience.

With enterprise-class performance and consumer-like experience,...

BCStrategies

04/03/2019 - 14:04

"A new price point of $799 MSRP for the AV model makes the CS-700 more accessible to a greater number of organizations and will align with Yamaha UC's new product...

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Unified Communication, Phones, Headsets & Hardware, Audio & Video Conferencing, Yamaha CS-700 Video Sound Bar™

BCStrategies Reviews 'Best Ever' Enterprise Connect 2019

Marty Parker

04/02/2019 - 12:32

Enterprise Connect 2019 earned rave reviews from the BCStrategies Experts. In this Industry Buzz podcast, the Experts discuss the keynotes, sessions...

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Infrastructure / Operations, Mobility, Unified Communication, Collaboration, Contact Centers, Audio & Video Conferencing, Phones, Headsets & Hardware, Telephony (VoIP, AA, IVR), UCaaS, Hybrid Cloud, Unified Messaging (Email, Voicemail, SMS, Chat), Enterprise Connect 2019, BCStrategies Experts

Enterprise Connect 2019 Wrap-Up – The X Factor

Blair Pleasant

04/02/2019 - 09:00

Experience was the theme at this year’s Enterprise Connect. It was all about experience – including Customer Experience (CX), User Experience (UX),...

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Collaboration, Unified Communication, Contact Centers, UCaaS, Hybrid Cloud, Technology, Artificial Intelligence (AI), natural language processing, Enterprise Connect, customer experience (CX), User Experience (UX), Employee Experience (EX), and Agent Experience (AX)