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IntraNext Systems Launches SmartSIP™ - DTMF Masking for VoIP Environments

ENGLEWOOD, Colo.--(BUSINESS WIRE)--lt;a href="https://twitter.com/hashtag/DataProtection?src=hash" target="_blank"gt;#DataPr

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Infrastructure / Operations, Unified Communication, Telephony (VoIP, AA, IVR), Contact Centers, Security, Manufacturing, Technology

Cape Cod Healthcare Improves Patient Experience by Upgrading Digital Communications Infrastructure with Avaya Solutions

ORLANDO, Fla.--(BUSINESS WIRE)--NAHAM – Cape Cod Healthcare, leading provider of healthcare services in New England, is implementing new and innovative ways to

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Infrastructure / Operations, Collaboration, Unified Communication, Contact Centers, UCaaS, Hybrid Cloud, Configuration, Monitoring, Operations (BCOM), Banking and Investment, Government, Healthcare, Manufacturing, Professional Services, Retail & Distribution, Technology

Apriva and AveriGo Announce Mobile Solution for Quickly Launching New Micro Markets

SCOTTSDALE, Ariz. & Cerritos, Calif.--(BUSINESS WIRE)--Apriva and AveriGo Announce Mobile Solution for Quickly Launching New Micro Markets

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Mobility, Infrastructure / Operations, Collaboration, Unified Communication, Phones, Headsets & Hardware, Contact Centers, Customer Relationship Management (CRM), SaaS, Cloud Apps, Mobile Security, Banking and Investment, Government, Retail & Distribution, Technology

Sennheiser Releases New Headset with ANC for Concentration, Calls and Entertainment

BCStrategies

04/21/2019 - 22:34

New headset with Active Noise Cancellation (ANC) is designed for modern professionals who need to work from everywhere using one single headset for both calls and...

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Unified Communication, Phones, Headsets & Hardware, Audio & Video Conferencing, Contact Centers

Sennheiser Launches New Wired Premium Century™ Headset with ANC and Proximity Sensor

BCStrategies

04/21/2019 - 22:10

Sennheiser’s new premium Century™ ANC headset is for office professionals who spend all day on calls in open office environments and contact centers.

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Unified Communication, Phones, Headsets & Hardware, Audio & Video Conferencing, Contact Centers

NICE Interactions - Personal Connections Elevated

Blair Pleasant

04/19/2019 - 17:21

NICE held its annual user conference, Interactions, in Las Vegas, with a day set aside for analysts to delve into the company’s products and services.

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Collaboration, Unified Communication, UCaaS, Hybrid Cloud, Contact Centers, Technology

Daryl and Daniel on Mitel UCaaS at Channel Partners

Blair Pleasant

04/16/2019 - 14:04

At Channel Partners 2019, Mitel’s Daryl Reva, VP of Cloud Marketing, and Daniel Farrar, the new Executive Vice President and General Manager of Mitel...

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Unified Communication, UCaaS, Hybrid Cloud, Contact Centers, Technology, Mitel UCaaS

UC for SMB – Enhancing Productivity and More…

Blair Pleasant

04/15/2019 - 22:57

As a small and medium-sized businesses (SMB), you have the same goals as your larger counterparts – improving employee productivity, enabling greater worker mobility...

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Infrastructure / Operations, Collaboration, Mobility, Unified Communication, Contact Centers, Instant Messaging & Presence (IM), Audio & Video Conferencing, Unified Messaging (Email, Voicemail, SMS, Chat), Technology, Digium Switchvox, PBXact

Avaya and Private Equity (Not Again?) Rumors

J.R. Simmons

04/12/2019 - 17:09

Multiple reports have surfaced that Avaya has received a leveraged buyout (LBO) offer from a private equity firm for about $2 billion plus assumption of the debt,...

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Mobility, Unified Communication, Unified Messaging (Email, Voicemail, SMS, Chat), Contact Centers, Smooch, SMS, Rich Communications Service (RCS)

VoIPstudio Launches New Chrome Extension, Integrating Rich Softphone...

VoIPstudio continues to invest in its award-winning solution, extending flexibility for business users and contact centres with new integrated softphone.

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Mobility, Infrastructure / Operations, Collaboration, Unified Communication, Telephony (VoIP, AA, IVR), Contact Centers, WebRTC, Retail & Distribution, Technology