Empower companies to continuously improve customer experience.
With enterprise-class performance and consumer-like experience,...
We are bringing together NICE and inContact solutions to more effectively meet today’s omnichannel contact center needs with our CXone unified cloud...
Additions include Professionals in Engineering, Sales and Administrative Roles
(PRWeb March 28, 2019)
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I want to focus on the companies/announcements that represent either potential disruption in the market or that have technologies that are transformational.
UCx Contact Center Delivers Advanced Features Like Customizable Call Routing, Automatic Call-backs, Built-in Call Recording and Dynamic Reporting
Masergy Intelligent Virtual Agent powers virtual assistant and chatbot features for Masergy Global UCaaS solutions. It also serves as the queueing agent for Masergy...
DALLAS--(BUSINESS WIRE)--Masergy, a leading provider of secure SD-WAN, cloud communications, and managed security solutions, announced today the launch of a new
DALLAS--(BUSINESS WIRE)--Masergy, a leading provider of secure SD-WAN, cloud communications, and managed security solutions, announced today that Cisco has sele