Omnichannel contact centers, supporting all the available interaction channels, are quickly becoming requirements for many organizations and are key elements of...
Integrating existing business systems with advanced telephony and contact center technology, UniVoIP and PCS deliver solutions that drive performance, produc
CallTower adds voice enablement to Microsoft Office 365 with Teams offerings, bringing customers more flexibility and richer collaboration between Microsoft
Chatbots have reached the mainstream in recent years due to technological advances that have made them practically useful. Today, many ecommerce businesses are using...
According to Warren Levitan, President and CEO of Smooch, they have developed a platform that can support a single API to a contact center or other customer service...
Managed Services Leader Unveils Massive Network Upgrade
(PRWeb November 28, 2018)
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AireSpring Honored for their Innovative Programs and Strong Channel Relationships
(PRWeb November 26, 2018)