A recent customer service experience and an article and interaction with Glance is defining the differences in customer web assistance solutions.
Nectar expands ability to monitor the health of cloud-based UC platforms
Avaya recently inked a strategic alliance with Unified Communications as a Service (UCaaS) provider RingCentral for UC. Its likely refocus on contact centers made me...
What questions do you ask to reveal the differences among offers so you understand the which kind of cloud you are actually getting?
UniVoIP named as Top 10 Cloud Solution Provider of 2019 for delivering enterprise communication solutions that optimize customer-agent interactions at every