Discussing 2600Hz at Channel Partners

By
Blair Pleasant
-
04/16/2019 - 14:08
Kevin Bartnicki, Director of Sales at 2600Hz talks about the company and its approach to cloud communications for service providers, and its API-...
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Unified Communication, UCaaS, Hybrid Cloud, Technology

Daryl and Daniel on Mitel UCaaS at Channel Partners

By
Blair Pleasant
-
04/16/2019 - 14:04
At Channel Partners 2019, Mitel’s Daryl Reva, VP of Cloud Marketing, and Daniel Farrar, the new Executive Vice President and General Manager of Mitel...
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Unified Communication, UCaaS, Hybrid Cloud, Contact Centers, Technology, Mitel UCaaS

Five9 Analyst Summit – Did You Say AI?

By
Blair Pleasant
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04/09/2019 - 18:19
We heard about the company’s strategy and direction and got to meet the new management team, including the new CMO, CTO and Head of AI, EVP...
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Collaboration, Unified Communication, UCaaS, Hybrid Cloud, SaaS, Cloud Apps, Contact Centers, Technology, Five9 TRUST Platform, Artificial Intelligence (AI), Genius AI, Rowan Trollope

Twilio

 

Twilio powers the future of business communications. Enabling phones, VoIP, and messaging to be embedded into web, desktop, and mobile software.

...

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Unified Communication, Phones, Headsets & Hardware, Telephony (VoIP, AA, IVR), UCaaS, Hybrid Cloud, Unified Messaging (Email, Voicemail, SMS, Chat)
Vendor Profile

NICE inContact

 

We are bringing together NICE and inContact solutions to more effectively meet today’s omnichannel contact center needs with our CXone unified cloud...

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Unified Communication, Contact Centers, UCaaS, Hybrid Cloud
Vendor Profile

BCStrategies Reviews 'Best Ever' Enterprise Connect 2019

By
Marty Parker
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04/02/2019 - 12:32
Enterprise Connect 2019 earned rave reviews from the BCStrategies Experts. In this Industry Buzz podcast, the Experts discuss the keynotes, sessions...
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Infrastructure / Operations, Mobility, Unified Communication, Collaboration, Contact Centers, Audio & Video Conferencing, Phones, Headsets & Hardware, Telephony (VoIP, AA, IVR), UCaaS, Hybrid Cloud, Unified Messaging (Email, Voicemail, SMS, Chat), Enterprise Connect 2019, BCStrategies Experts
Enterprise Connect 2019

Enterprise Connect 2019 Wrap-Up – The X Factor

By
Blair Pleasant
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04/02/2019 - 09:00
Experience was the theme at this year’s Enterprise Connect. It was all about experience – including Customer Experience (CX), User Experience (UX),...
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Collaboration, Unified Communication, Contact Centers, UCaaS, Hybrid Cloud, Technology, Artificial Intelligence (AI), natural language processing, Enterprise Connect, customer experience (CX), User Experience (UX), Employee Experience (EX), and Agent Experience (AX)

TPx Launches All-In-One Contact Center Solution for UCx

UCx Contact Center Delivers Advanced Features Like Customizable Call Routing, Automatic Call-backs, Built-in Call Recording and Dynamic Reporting

(PRW

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Collaboration, Unified Communication, Instant Messaging & Presence (IM), Contact Centers, UCaaS, Hybrid Cloud, SaaS, Cloud Apps, Government, Technology

Jenne, Inc. Named by FatPipe Networks as its Newest Distribution Partner for Software-Defined Networking

AVON, Ohio--(BUSINESS WIRE)--lt;a href="https://twitter.com/hashtag/SDWAN?src=hash" target="_blank"gt;#SDWANlt;/agt;--FatPip
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Infrastructure / Operations, Collaboration, Unified Communication, Audio & Video Conferencing, Phones, Headsets & Hardware, UCaaS, Hybrid Cloud, Collaboration Suites, Social Business, SIP Trunking, MPLS, Software Defined Networking (SDN), Fixed-Mobile Convergence (FMC), Education, Retail & Distribution, Technology

9 Ways Your Aging Phone System is Putting Business Success On Hold

By
Intermedia
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03/21/2019 - 12:00
In this brief, learn about the ways your aging phone system is harming your business and how many companies have already moved to the cloud to combat...
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Unified Communication, Mobility, Collaboration, UCaaS, Hybrid Cloud, Unified Messaging (Email, Voicemail, SMS, Chat), Telephony (VoIP, AA, IVR), Collaboration Suites, Team Collaboration, Mobile Devices, Business Process & Workflows (CEBP), Technology, workplace communications, mobile work applications, mobility, business phone system, cloud-based business solutions, VoIP

5 Ways to Make Your Business Mobile

By
Intermedia
-
03/21/2019 - 11:56
Working remotely requires a specialized set of tools to stay connected to coworkers and get work done. Take a look at the top five tools you can...
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Mobility, Collaboration, Unified Communication, UCaaS, Hybrid Cloud, Unified Messaging (Email, Voicemail, SMS, Chat), Telephony (VoIP, AA, IVR), Audio & Video Conferencing, Collaboration Suites, Team Collaboration, Mobile Devices, Technology, mobility, cloud-based business solutions, mobile workforce, cloud business phone, video conferencing

ER-Telecom Holding Selects Netcracker’s Digital BSS to Reduce Time-to-Market for B2B Services

WALTHAM, Mass.--(BUSINESS WIRE)--lt;a href="https://twitter.com/hashtag/B2B?src=hash" target="_blank"gt;#B2Blt;/agt;--ER-Tel
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Mobility, Infrastructure / Operations, Unified Communication, Telephony (VoIP, AA, IVR), UCaaS, Hybrid Cloud, SIP Trunking, MPLS, Wireless Networks (Wi-Fi), Fixed-Mobile Convergence (FMC), Federation, Configuration, Monitoring, Operations (BCOM), Professional Services, Retail & Distribution, Technology

Aligned Energy Launches Aligned Access™, Its Software-defined Connectivity Solution

DALLAS--(BUSINESS WIRE)--Aligned Energy, a leading data center provider offering innovative, sustainable and adaptable colocation and build-to-scale solutions f
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Mobility, Infrastructure / Operations, Collaboration, Unified Communication, Instant Messaging & Presence (IM), UCaaS, Hybrid Cloud, Customer Relationship Management (CRM), Quality of Service (QOS), Software Defined Networking (SDN), Energy and Utilities, Technology

Avaya Introduces Cloud Transformation Program Making it Easier for Companies to Adopt the Cloud Communications Infrastructure that Best Meets Their Needs

ORLANDO, Fla.--(BUSINESS WIRE)--Enterprise Connect – Avaya Holdings Corp. (NYSE: AVYA), a global leader in solutions to enhance and simplify communications and
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Infrastructure / Operations, Collaboration, Unified Communication, Contact Centers, UCaaS, Hybrid Cloud, Banking and Investment, Government, Professional Services, Retail & Distribution, Technology

More Customers Choose Avaya Cloud Solutions To Create Enhanced Customer Experiences, Drive Business Growth and Reduce Costs

ORLANDO, Fla.--(BUSINESS WIRE)--Enterprise Connect 2019 – Avaya Holdings Corp. (NYSE: AVYA), a global leader in solutions to enhance and simplify communications
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Mobility, Infrastructure / Operations, Collaboration, Unified Communication, Phones, Headsets & Hardware, Contact Centers, UCaaS, Hybrid Cloud, Business Process & Workflows (CEBP), Configuration, Monitoring, Operations (BCOM), Banking and Investment, Education, Energy and Utilities, Government, Healthcare, Hospitality, Manufacturing, Professional Services, Retail & Distribution, Technology

Masergy Selected as a Global Premier Partner for Cisco Customer Journey Platform

By
BCStrategies
-
03/18/2019 - 16:00

Key benefits for enterprises include speedy deployment and minimal CAPEX, and direct connections to Masergy’s software-defined platform, purpose-built for real-time...

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Infrastructure / Operations, Unified Communication, UCaaS, Hybrid Cloud, Software Defined Networking (SDN), Security, Technology, cloud communications, SD-WAN, managed security, Cisco Customer Journey Platform

Masergy Launches New AI-Powered Intelligent Virtual Agent

By
BCStrategies
-
03/18/2019 - 16:00

Masergy Intelligent Virtual Agent powers virtual assistant and chatbot features for Masergy Global UCaaS solutions. It also serves as the queueing agent for Masergy...

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Infrastructure / Operations, Unified Communication, UCaaS, Hybrid Cloud, Contact Centers, Software Defined Networking (SDN), Security, Technology, cloud communications, SD-WAN, managed security, Masergy Intelligent Virtual Agent, Masergy Cloud Contact Center, Artificial Intelligence (AI)

Airspan Networks Inc. and CTIconnect™ Team Up to Help Wisp’s and Rural Carriers

BOCA RATON, Fla.--(BUSINESS WIRE)--Airspan Networks Inc. and CTIconnect™ announce a partnership to provide CBRS services to WISPs and vertical network operators
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Infrastructure / Operations, Unified Communication, Instant Messaging & Presence (IM), Phones, Headsets & Hardware, UCaaS, Hybrid Cloud, Wireless Networks (Wi-Fi), Fixed-Mobile Convergence (FMC), Banking and Investment, Education, Energy and Utilities, Government, Hospitality, Manufacturing, Media/Publishing, Retail & Distribution, Technology, Transportation

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