Search

SCTC 2019 Conference - New Opportunity There for the Taking

Jon Arnold

12/05/2019 - 10:30

The Society of Communications Consultants has been around a long time, and is currently undergoing its own version of digital transformation. Being the only analyst...

Tags

All Tags:

Mobility, Collaboration, Unified Communication, UCaaS, Hybrid Cloud, Technology, SCTC 2019 Conference

Introducing the New Vonage

Blair Pleasant

12/03/2019 - 10:12

At Vonage’s analyst conference in San Francisco last month, we previewed the newly branded Vonage which was introduced at the company’s inaugural user and developer...

Tags

All Tags:

Mobility, Collaboration, Infrastructure / Operations, Unified Communication, UCaaS, Hybrid Cloud, Technology, Vonage Meetings, Vonage Conversation API, Vonage App Center, Vonage API Platform, UCaaS, CCaaS, CPaaS, Vonage Business Cloud (VBC) solution, Over.ai, NewVoiceMedia, Nexmo

Ribbon's UC Market Insights Survey

Jim Burton

11/18/2019 - 12:41

In this Industry Buzz podcast, Jim Burton and the BCStrategies Experts welcome John Macario, Senior Vice President of Channel Marketing for Ribbon...

Tags

All Tags:

Unified Communication, Contact Centers, Instant Messaging & Presence (IM), Phones, Headsets & Hardware, Audio & Video Conferencing, Telephony (VoIP, AA, IVR), UCaaS, Hybrid Cloud, Unified Messaging (Email, Voicemail, SMS, Chat)

Critical Things to Know Before Switching to a Cloud Phone System

Ooma

11/04/2019 - 16:45

8-chapter guide covering key considerations when looking at cloud phone system / VoIP solutions

Tags

All Tags:

Mobility, Collaboration, Unified Communication, UCaaS, Hybrid Cloud, Telephony (VoIP, AA, IVR), SaaS, Cloud Apps, Mobile Clients, Technology, VoIP, Hybrid Cloud, SaaS, Cloud Apps, mobile clients

Financial Technology Firm Efficiently Serves 400+ Brands with Flexible UCaaS and Call Center Solutions

Ooma

11/04/2019 - 16:41

Example of how a FinTech firm customized its call center and communications system to service customers of over 400 speciality brands

Tags

All Tags:

Mobility, Collaboration, Unified Communication, UCaaS, Hybrid Cloud, Contact Centers, SaaS, Cloud Apps, Mobile Clients, Technology, UCaaS, unified communications, Customized Communications, Integrations, business process management, workflows, VoIP, Hybrid Cloud, SaaS, Cloud Apps, mobile clients

Large National Pizza Chains Custom-fit UCaaS & Call Center Capabilities to Drive Efficiencies and Revenues

Ooma

11/04/2019 - 16:38

Example of how 2 large national pizza chains customize their communications systems to serve customers faster, better.

Tags

All Tags:

How FreshTAP Transformed its Business Communications System

Ooma

11/04/2019 - 16:34

Summary of how Fresh Tap customized their phone system to serve different company entities consistently

Tags

All Tags:

Mobility, Collaboration, Unified Communication, UCaaS, Hybrid Cloud, Telephony (VoIP, AA, IVR), SaaS, Cloud Apps, Mobile Clients, Technology, UCaaS, unified communications, Customized Communications, Integrations, business process management, workflows, VoIP, Hybrid Cloud

Vonage Launches App Center Ecosystem

BCStrategies

11/01/2019 - 11:30

The Vonage App Center allows partners to deploy business apps from directly within Vonage Business Cloud (VBC), Vonage’s cloud-native unified communications solution...