The Last Digital Holdout: Using Technology to Unleash Creativity and Enable Nimble Group Processes (White Paper)

By
Nureva
-
08/09/2018 - 16:46
In this Wainhouse Research white paper, researchers explore how technology is changing collaboration at work. Discover major trends in workplace...
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Collaboration, Business Process & Workflows (CEBP), Collaboration Suites, Technology, collaboration, Innovation, teamwork, Technology, business processes, white paper, Wainhouse Research

The Power of the Collective (infographic)

By
Nureva
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08/08/2018 - 16:35
How do knowledge workers find their best ideas? This infographic, based on a new study from Wainhouse Research, shows how technology can improve...
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Collaboration, Collaboration Suites, Technology, collaboration, Innovation, ideation, teamwork, infographic, Wainhouse Research

Google: Friend or Foe?

By
Phil Edholm
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08/08/2018 - 16:20
In this Industry Buzz podcast, the BCStrategies Experts discuss Google in the enterprise. Topics include the recent Google Cloud Next '18 conference...
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Contact Centers, Collaboration Suites, Unified Messaging (Email, Voicemail, SMS, Chat), communications technology consultants

Nureva Trailer: Span™ Workspace, Nureva™ Wall and the HDL300 Audio Conferencing System (Video)

By
Nureva
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08/08/2018 - 14:07
Find out how Nureva’s expansive cloud-based canvases and advanced audio conferencing bring your team together for easier, more efficient...
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Unified Communication, Collaboration, Collaboration Suites, Audio & Video Conferencing, Technology, Nureva Wall, Span Workspace, HDL300 system

CallTower Overview Video

By
CallTower
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08/08/2018 - 11:44
CallTower exists to enable people to easily connect to transact business communications. Since its inception in 2002, CallTower has become a leading...
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Infrastructure / Operations, Collaboration, Unified Communication, Telephony (VoIP, AA, IVR), Collaboration Suites, UCaaS, Hybrid Cloud, SIP Trunking, MPLS, Security, Unified Messaging (Email, Voicemail, SMS, Chat), Audio & Video Conferencing, Technology

CT Cloud Voice Brochure – CallTower

By
CallTower
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08/08/2018 - 11:41
For business customers, managing communications and increasing productivity in today’s dynamic, distributed, mobile economy is extremely challenging...
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Infrastructure / Operations, Collaboration, Unified Communication, Telephony (VoIP, AA, IVR), Collaboration Suites, UCaaS, Hybrid Cloud, SIP Trunking, MPLS, Technology

CallTower General Brochure

By
CallTower
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08/08/2018 - 11:39
When it comes to ensuring quality hosted communications services experience truly matters. CallTower is the industry leader with more than a decade...
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Infrastructure / Operations, Collaboration, Unified Communication, Telephony (VoIP, AA, IVR), Collaboration Suites, Unified Messaging (Email, Voicemail, SMS, Chat), Audio & Video Conferencing, UCaaS, Hybrid Cloud, Security, Contact Centers, SIP Trunking, MPLS, Technology

Skype for Business Enterprise Voice Whitepaper – CallTower

By
CallTower
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08/08/2018 - 11:37
Every day, organizations around the world are challenged with a rapidly changing competitive environment. The need to easily connect and communicate...
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Infrastructure / Operations, Collaboration, Unified Communication, Telephony (VoIP, AA, IVR), Collaboration Suites, Unified Messaging (Email, Voicemail, SMS, Chat), Audio & Video Conferencing, UCaaS, Hybrid Cloud, Security, Technology

Pepper Construction Case Study – Calltower

By
CallTower
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08/08/2018 - 11:33
To connect their teams and support their clients, Pepper Construction relies on multi-location quality business communication technologies. Pepper...
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Collaboration, Unified Communication, Telephony (VoIP, AA, IVR), Collaboration Suites, Technology

The 2018 Customer Interaction Management Landscape: Part 2 - Looking Forward

By
Nicolas De Kouchkovsky
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08/07/2018 - 11:12

We continue our exploration of the key trends shaping up the customer interaction management market. In the first part of this article, we looked at the accelerating...

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Infrastructure / Operations, Intelligent Personal Assistants (IPA)

Which Way is Up with UC and Collaboration?

By
Jon Arnold
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08/03/2018 - 11:30

With everything going to the cloud, the lines keep blurring between communications (basically UC) and collaboration, and more recently with contact center. Has there...

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Collaboration, Unified Communication, Google’s AI Contact Center, Slack, HipChat, Stride, TokBox

What to Look for in a UC&C Vendor

By
Blair Pleasant
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07/31/2018 - 11:40
In this Industry Buzz podcast, the BCStrategies Experts discuss how companies choose the right vendor or partner to work with for unified...
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Contact Centers, Collaboration Suites, Unified Messaging (Email, Voicemail, SMS, Chat), communications technology consultants

Google Brings AI to the Contact Center

By
Blair Pleasant
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07/30/2018 - 17:24

At the Google Cloud NEXT conference in San Francisco, Google made many, many AI announcements, including new AI tools to help contact centers be more efficient and...

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Contact Centers, UCaaS, Hybrid Cloud, Intelligent Personal Assistants (IPA), Business Process & Workflows (CEBP), Google Cloud NEXT conference

Google Next 2018 Recap – Google bets big on Enterprise Communications

By
Phil Edholm
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07/27/2018 - 11:06

At the Google Cloud event GoogleNext 2018, there were a lot of announcements. This conference is focused to how to use the Google cloud for business deployments.

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Collaboration, Unified Communication, UCaaS, Hybrid Cloud, Intelligent Personal Assistants (IPA), GoogleNext 2018, Google Cloud, Google Voice, Machine Learning/Artificial Intelligence (MA/AI) technology

How Contextual Intelligence Solves Information Overload

By
BroadSoft
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07/24/2018 - 17:51
Knowledge workers need information to do their jobs. But information overload wastes valuable time and creates ineffective interactions that hurt...
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Collaboration, Unified Communication, Instant Messaging & Presence (IM), Intelligent Personal Assistants (IPA), SaaS, Cloud Apps, Social Business, Technology

Communications Transformation - Key to Competitive Advantage

By
BroadSoft
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07/24/2018 - 17:45
This e-book outlines the significant role communications plays in competing in today's global economy, and the benefits of leveraging the cloud and...
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Infrastructure / Operations, Mobility, Collaboration, Unified Communication, Instant Messaging & Presence (IM), Audio & Video Conferencing, UCaaS, Hybrid Cloud, SaaS, Cloud Apps, Business Process & Workflows (CEBP), Technology

CBTS improves time-to-market with innovative unified communications SaaS by BroadSoft

By
BroadSoft
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07/24/2018 - 17:39
CBTS, a wholly owned subsidiary of Cincinnati Bell, combines their deep technical expertise with a full suite of innovative unified communications (...
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Mobility, Collaboration, Unified Communication, Instant Messaging & Presence (IM), Audio & Video Conferencing, UCaaS, Hybrid Cloud, SaaS, Cloud Apps, Mobile Clients, Technology, Software-as-a-Service, Broadsoft, CBTS, case study

Microsoft Teams is Taking Aim at Slack by Offering Free Access Version

By
Chuck Lear
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07/18/2018 - 09:09

Earlier this week Microsoft announced a long-awaited update to Teams, its workplace collaboration software which was first launched last year. The announcement of a...

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Collaboration Suites, Microsoft Teams, Slack

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