Comments and Links on the Cisco Cius et al.
Definition of Use Cases will guide UC investments.
After attending the Cisco Customer Collaboration Business Unit (CCBU) analyst day on June 16, I realized just how much things have changed at Cisco and specifically...
Broadcore recently introduced support for wireless telephony for enterprises, which will provide seamless integration of users' desk phones and wireless headsets.
Verizon Business offers new IP capabilities to allow for easy and cost-effective adoption of unified communications
Significant challenges in security, interoperability, service assurance and regulatory compliance emerge as contact centers begin migrating voice, conferencing and...
Cisco Systems publicly launched Quad, its Enterprise Collaboration Platform, at the recently completed Enterprise 2.0 conference in Boston.
Cisco introduced new Customer Collaboration (contact center) offerings, including new social media capabilities.
A discussion of how and why the Apple iPad will be adopted as an enterprise computing device, and the additions that will be needed to make it truly useful as a...
Solid architectural design is key as a guide for UC implementations.
Hosted UC offerings come in many varieties, and Alteva has a solution that brings the best of VoIP and Microsoft together for SMBs.
At TechEd, Microsoft's IT Pro developer conference, additional features of Communication Server 14, formerly OCS Wave 14, were announced.