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Orion Labs, Inc. Announces Web-Based Push-to-Talk Dispatch Console for Transportation and Field Services Teams

SAN FRANCISCO--(BUSINESS WIRE)-- #dispatch--Orion Labs Inc., provider of the award-winning Orion voice services platform for real-time workforce collaboration,

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Mobility, Infrastructure / Operations, Collaboration, Unified Communication, Instant Messaging & Presence (IM), SaaS, Cloud Apps, Configuration, Monitoring, Operations (BCOM), Government, Healthcare, Hospitality, Media/Publishing, Retail & Distribution, Technology, Transportation

Enabling Technologies Adds CIO Advisory Services to Their Secure...

Enabling Technologies, focused on Enabling Secure Productivity in the Cloud, is moving up-market into strategic IT consulting to deliver CIO Advisory Service

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Collaboration, Unified Communication, Unified Messaging (Email, Voicemail, SMS, Chat), Instant Messaging & Presence (IM), UCaaS, Hybrid Cloud, Collaboration Suites, Customer Relationship Management (CRM), Social Business, Banking and Investment, Education, Government, Healthcare, Manufacturing, Professional Services, Technology

Collaboration and Contact Center Architectural Strategies - Where to Start

Elizabeth English

09/27/2019 - 12:41

The landscape has become increasingly confusing for organizations planning to move to Collaboration and Contact Center platforms. Some vendors have a cloud first or...

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Collaboration, Unified Communication, Contact Centers, Technology, contact center, collaboration

Vonage Research Reveals IVR Horror Costs Businesses £130 Per Customer Each Year

LONDON--(BUSINESS WIRE)-- #NewVoiceMedia--Vonage (NYSE:VG), a global business cloud communications leader, today published new research which reveals that more

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Collaboration, Unified Communication, Telephony (VoIP, AA, IVR), Instant Messaging & Presence (IM), Phones, Headsets & Hardware, Customer Relationship Management (CRM), Technology

Expand Your UC Market with a Cap & Grow Strategy

2600Hz Incorporated

09/25/2019 - 08:22

Migrating your on-prem telecom offering to a new cloud-based platform can be easier than you think. Take a look at what a cap and grow strategy is,...

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Collaboration, Unified Communication, UCaaS, Hybrid Cloud, Telephony (VoIP, AA, IVR), SaaS, Cloud Apps, Technology, UCaaS, Telephony, SaaS

Why Not All Redundancies Are Created Equal

2600Hz Incorporated

09/25/2019 - 08:18

Is your UCaaS or CPaaS solution truly geo-redundant? This whitepaper explores the little-known differences between the majority of solutions claiming...

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Collaboration, Unified Communication, UCaaS, Hybrid Cloud, Telephony (VoIP, AA, IVR), SaaS, Cloud Apps, Technology, UCaaS, Telephony, Quality of Service, SaaS

Keysight Technologies, Tech Mahindra Collaborate to Accelerate Adoption of 5G Devices Globally

SANTA ROSA, Calif. & NEW DELHI--(BUSINESS WIRE)-- #5G--Keysight Technologies, Tech Mahindra Collaborate to Accelerate Adoption of 5G Devices Globally

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Mobility, Infrastructure / Operations, Collaboration, Unified Communication, Instant Messaging & Presence (IM), Phones, Headsets & Hardware, Quality of Service (QOS), Wireless Networks (Wi-Fi), Fixed-Mobile Convergence (FMC), Energy and Utilities, Manufacturing, Media/Publishing, Technology

Broadband Forum Solidifies Standardized, Interoperable Connected Home and Wi-Fi Management

FREMONT, Calif.--(BUSINESS WIRE)--Broadband Forum releases the latest version of its connected home standard User Services Platform (USP) alongside new Wi-Fi da

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Infrastructure / Operations, Collaboration, Unified Communication, Instant Messaging & Presence (IM), Wireless Networks (Wi-Fi), Fixed-Mobile Convergence (FMC), Manufacturing, Retail & Distribution, Technology

Emerson Launches Most Advanced Industrial Wireless Network Solution

ST. LOUIS--(BUSINESS WIRE)--Emerson (NYSE: EMR) is partnering with Cisco to introduce a next-generation industrial wireless networking solution that fundamental

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Mobility, Infrastructure / Operations, Collaboration, Unified Communication, Instant Messaging & Presence (IM), UCaaS, Hybrid Cloud, Wireless Networks (Wi-Fi), Fixed-Mobile Convergence (FMC), Configuration, Monitoring, Operations (BCOM), Banking and Investment, Energy and Utilities, Healthcare, Technology

Mobile Heartbeat Collaborates With Eisenhower Health to Improve Emergency Response Communication

WALTHAM, Mass.--(BUSINESS WIRE)-- #clinicalcommunications--Healthcare communications company Mobile Heartbeat® has announced a collaborative partnership wit

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Mobility, Infrastructure / Operations, Collaboration, Education, Healthcare, Professional Services, Technology

SoftBank Chooses Medallia as Customer Experience Platform

TOKYO--(BUSINESS WIRE)--Medallia, Inc. (NYSE: MDLA), the global leader in experience management, today announced that SoftBank has selected Medallia to drive th

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Infrastructure / Operations, Collaboration, Unified Communication, Instant Messaging & Presence (IM), SaaS, Cloud Apps, Fixed-Mobile Convergence (FMC), Banking and Investment, Retail & Distribution, Technology