Arista CloudVision Delivers Cloud Principles for Enterprises

SANTA CLARA, Calif.--(BUSINESS WIRE)--Arista announces CloudVision 2019 for enterprise customers. The new release delivers a rich suite of capabilities and inte
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Infrastructure / Operations, Collaboration, Unified Communication, UCaaS, Hybrid Cloud, Wireless Networks (Wi-Fi), Configuration, Monitoring, Operations (BCOM), Education, Government, Healthcare, Manufacturing, Technology

NICE Nexidia Speech Analytics Provides Hakuhodo DY Holdings Inc. with Innovative Technology to Personalize Customer Experience

HOBOKEN, N.J.--(BUSINESS WIRE)--NICE (Nasdaq: NICE) is announcing that Hakuhodo DY Holdings Inc., a world leading marketing services company, has become the fir
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Infrastructure / Operations, Collaboration, Unified Communication, Contact Centers, SaaS, Cloud Apps, Configuration, Monitoring, Operations (BCOM), Banking and Investment, Media/Publishing, Professional Services, Retail & Distribution, Technology

CommScope Announces Wi-Fi 6® Smart Media Device and IP Client Platforms

HICKORY, N.C.--(BUSINESS WIRE)-- #ARRIS--CommScope Announces Wi-Fi 6® Smart Media Device and IP Client Platforms
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Infrastructure / Operations, Collaboration, Unified Communication, Instant Messaging & Presence (IM), Phones, Headsets & Hardware, Wireless Networks (Wi-Fi), Fixed-Mobile Convergence (FMC), Education, Retail & Distribution, Technology

Nectar Launches Customer Experience Testing and Monitoring Services

By
UCStrategies Staff
-
09/12/2019 - 14:08

Nectar CX Assurance offers contact center, IVR and UC teams a best-in-class alternative to legacy CX testing platforms.

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Configuration, Monitoring, Operations (BCOM), Contact Centers, Nectar Customer Experience (CX) Assurance

Nectar Launches Customer Experience Testing and Monitoring Services

JERICHO, N.Y.--(BUSINESS WIRE)--Nectar CX Assurance offers contact center, IVR and UC teams a best-in-class alternative to legacy CX testing platforms.
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Infrastructure / Operations, Collaboration, Unified Communication, Telephony (VoIP, AA, IVR), Unified Messaging (Email, Voicemail, SMS, Chat), Contact Centers, SaaS, Cloud Apps, Configuration, Monitoring, Operations (BCOM), Banking and Investment, Healthcare, Manufacturing, Retail & Distribution, Technology

TNS Survey: Americans Now Receive 200 Million Unwanted Robocalls per Day

RESTON, Va.--(BUSINESS WIRE)--While the top six U.S. carriers (AT&T, CenturyLink, Comcast, Sprint, T-Mobile and Verizon) account for 70% of total call v
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Mobility, Infrastructure / Operations, Unified Communication, Telephony (VoIP, AA, IVR), Wireless Networks (Wi-Fi), Manufacturing

Avaya Provides Update on Strategic Alternatives Review Process

SANTA CLARA, Calif.--(BUSINESS WIRE)--Avaya Holdings Corp. (NYSE: AVYA), a global leader in solutions to enhance and simplify communications and collaboration,
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Infrastructure / Operations, Collaboration, Unified Communication, UCaaS, Hybrid Cloud, Configuration, Monitoring, Operations (BCOM), Banking and Investment, Government, Professional Services, Technology

Talkdesk Is Named to the 2019 Forbes Cloud 100

SAN FRANCISCO--(BUSINESS WIRE)--<a href="https://twitter.com/hashtag/CCaaS?src=hash" target="_blank">#CCaaS</a>--Talkdesk®,
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Infrastructure / Operations, Collaboration, Unified Communication, Instant Messaging & Presence (IM), Contact Centers, Collaboration Suites, Customer Relationship Management (CRM), SaaS, Cloud Apps, Configuration, Monitoring, Operations (BCOM), Banking and Investment, Education, Energy and Utilities, Manufacturing, Professional Services, Technology

8x8 Showcases Leading Contact Center Solution and New Capabilities at Industry Events

SAN JOSE, Calif.--(BUSINESS WIRE)--<a href="https://twitter.com/hashtag/cloud?src=hash" target="_blank">#cloud</a>--8x8, Inc. (N
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Infrastructure / Operations, Collaboration, Unified Communication, Telephony (VoIP, AA, IVR), Instant Messaging & Presence (IM), Contact Centers, UCaaS, Hybrid Cloud, Customer Relationship Management (CRM), Banking and Investment, Energy and Utilities, Government, Hospitality, Manufacturing, Technology

Telecoms Operators Need to Virtualize to Remain Relevant, New Report Finds

MADRID--(BUSINESS WIRE)--Study from Arthur D. Little, AT&T, Deutsche Telekom and Telefónica explains new Central Office Pod approach to transform ope
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Mobility, Infrastructure / Operations, Collaboration, Unified Communication, Instant Messaging & Presence (IM), Phones, Headsets & Hardware, SaaS, Cloud Apps, Wireless Networks (Wi-Fi), Fixed-Mobile Convergence (FMC), Configuration, Monitoring, Operations (BCOM), Banking and Investment, Manufacturing, Media/Publishing, Technology

Ninth Annual Spok Survey Reveals Slow Progress for Mobile Infrastructure in Healthcare

SPRINGFIELD, Va.--(BUSINESS WIRE)--Spok released the results of its ninth annual survey on mobile strategies in healthcare including responses from over 450 hea
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Mobility, Infrastructure / Operations, Collaboration, Unified Communication, Instant Messaging & Presence (IM), Wireless Networks (Wi-Fi), Healthcare, Professional Services, Technology

Fuze Introduces Integration For Slack

BOSTON--(BUSINESS WIRE)--Fuze, the leading cloud-based communications and collaboration platform provider for the modern global enterprise, today announced an i
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Infrastructure / Operations, Collaboration, Unified Communication, UCaaS, Hybrid Cloud, Collaboration Suites, Social Business, SaaS, Cloud Apps, Manufacturing, Technology

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