Accenture and Verizon Win Global Telecoms Award for Intelligent Customer Engagement Solution

NEW YORK--(BUSINESS WIRE)--Accenture and Verizon won a global Telecoms Award for intelligent customer engagement solution.
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Infrastructure / Operations, Collaboration, Unified Communication, Contact Centers, Wireless Networks (Wi-Fi), Configuration, Monitoring, Operations (BCOM), Manufacturing, Professional Services, Retail & Distribution, Technology

Orange Polska Selects MATRIXX Digital Commerce to Transform Customer Engagement

SARATOGA, Calif.--(BUSINESS WIRE)--MATRIXX Software (http://www.matrixx.com) today announced Orange Polska, Poland’s leading telecommunications provider, is dep
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Mobility, Infrastructure / Operations, Unified Communication, Telephony (VoIP, AA, IVR), Retail & Distribution, Technology

Tech Data Launches Cloud Solutions Factory to Meet Digital Transformation Needs

CLEARWATER, Fla.--(BUSINESS WIRE)--Tech Data (Nasdaq: TECD) today announced the launch of Cloud Solutions Factory, a new global portfolio of end-to-end cloud so
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Infrastructure / Operations, Unified Communication, Instant Messaging & Presence (IM), Energy and Utilities, Manufacturing, Technology

Alcatel-Lucent Enterprise and Connex19 – Mapping Out the Next 100 Years

By
Jon Arnold
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02/11/2019 - 13:59

Last week, I attended my first Alcatel event in far-away, uber-luxe Monaco. The analyst event was actually a coda to a week-long sales event which we didn’t attend,...

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Collaboration, Infrastructure / Operations, Unified Communication, UCaaS, Hybrid Cloud, Phones, Headsets & Hardware, Artificial Intelligence (AI), Rainbow

8x8 X Series Technology Platform Recognized with CRN Tech Innovator Award

SAN JOSE, Calif.--(BUSINESS WIRE)--lt;a href="https://twitter.com/hashtag/cloud?src=hash" target="_blank"gt;#cloudlt;/agt;--8x8, Inc. (NYSE:
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Infrastructure / Operations, Collaboration, Unified Communication, Instant Messaging & Presence (IM), Phones, Headsets & Hardware, Contact Centers, UCaaS, Hybrid Cloud, SaaS, Cloud Apps, Fixed-Mobile Convergence (FMC), Manufacturing, Technology

FlixMobility Drives Digital Innovation with MobileIron Cloud

MUNICH & MOUNTAIN VIEW, Calif.--(BUSINESS WIRE)--FlixMobility chooses MobileIron UEM platform to secure its Android devices.
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Mobility, Infrastructure / Operations, Unified Communication, Phones, Headsets & Hardware, Configuration, Monitoring, Operations (BCOM), Mobile Devices, Mobile Clients, Manufacturing, Technology, Transportation

TNS Expands its Secure Cloud Connect Service with Connectivity to Azure

RESTON, Va.--(BUSINESS WIRE)--lt;a href="https://twitter.com/hashtag/azure?src=hash" target="_blank"gt;#azurelt;/agt;--Financial markets par
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Infrastructure / Operations, Quality of Service (QOS), Configuration, Monitoring, Operations (BCOM), Banking and Investment, Manufacturing, Retail & Distribution, Technology

Kontakt.io and Mist Systems Partner to Simplify Deployments and Management of End-to-end IoT Solutions

CUPERTINO, Calif.--(BUSINESS WIRE)--Kontakt.io, a leading BLE (Bluetooth® Low Energy) infrastructure and solution provider, announced today a partnership wi
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Mobility, Infrastructure / Operations, Collaboration, Unified Communication, Phones, Headsets & Hardware, Contact Centers, SaaS, Cloud Apps, Quality of Service (QOS), Wireless Networks (Wi-Fi), Fixed-Mobile Convergence (FMC), Configuration, Monitoring, Operations (BCOM), Energy and Utilities, Healthcare, Manufacturing, Retail & Distribution, Technology

PCTEL Announces 2.4/5 GHz 4x4 MIMO Antenna for Utilities, IIoT, and DSRC

NEW ORLEANS--(BUSINESS WIRE)--PCTEL announced a new 4x4 MIMO DSRC/Wi-Fi & GNSS antenna that helps boost data rates and reliability for utility networks, DSR
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Mobility, Infrastructure / Operations, Wireless Networks (Wi-Fi), Fixed-Mobile Convergence (FMC), Energy and Utilities, Manufacturing, Media/Publishing, Technology, Transportation

Arista to Showcase Cloud Networking for Healthcare in HIMSS Interoperability Showcase

SANTA CLARA, Calif.--(BUSINESS WIRE)--Arista to showcase cloud networking for healthcare at HIMSS 2019.
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Infrastructure / Operations, Unified Communication, UCaaS, Hybrid Cloud, Wireless Networks (Wi-Fi), Fixed-Mobile Convergence (FMC), Education, Healthcare, Manufacturing, Technology

Orange Acquires SecureData

By
BCStrategies
-
02/04/2019 - 15:08

This acquisition is yet another step toward establishing Orange’s position as a leading player in the European cybersecurity market.

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Infrastructure / Operations, Security, Technology

Pulsara and iSchemaView Unveil New RAPID Integration

BOZEMAN, Mont. & MENLO PARK, Calif.--(BUSINESS WIRE)--lt;a href="https://twitter.com/hashtag/ISC19?src=hash" target="_blank"gt;#ISC19lt;
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Mobility, Infrastructure / Operations, Collaboration, Unified Communication, Instant Messaging & Presence (IM), Energy and Utilities, Healthcare, Technology

By Light Researcher Discovers Technique to Bypass Microsoft Application Tool

ARLINGTON, Va.--(BUSINESS WIRE)--lt;a href="https://twitter.com/hashtag/CLM?src=hash" target="_blank"gt;#CLMlt;/agt;--A By Light security re
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Infrastructure / Operations, Government, Manufacturing, Professional Services, Technology

Motorola Solutions Selects Federos’ Software-Defined Operations Platform to Power Managed Services Operations

FRISCO, Texas--(BUSINESS WIRE)--lt;a href="https://twitter.com/hashtag/Assure1?src=hash" target="_blank"gt;#Assure1lt;/agt;--Motorola Soluti
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Infrastructure / Operations, Collaboration, SaaS, Cloud Apps, Configuration, Monitoring, Operations (BCOM), Energy and Utilities, Retail & Distribution, Technology

Global Blockchain in Telecom Market Report 2019: Analysis & Trends & Industry Forecasts, 2015-2027 - ResearchAndMarkets.com

DUBLIN--(BUSINESS WIRE)--The "Global Blockchain in Telecom Market Analysis & Trends - Industry Forecast to 2027" report has been added to Rese
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Infrastructure / Operations, Collaboration, Customer Relationship Management (CRM), Fixed-Mobile Convergence (FMC), Configuration, Monitoring, Operations (BCOM), Manufacturing, Professional Services, Technology

Insureon Leverages RingCentral’s Cloud Communications Open Platform to Integrate Machine Learning and Artificial Intelligence Solutions to Boost Sales

BELMONT, Calif.--(BUSINESS WIRE)--lt;a href="https://twitter.com/hashtag/AI?src=hash" target="_blank"gt;#AIlt;/agt;--Insureon selects RingCe
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Mobility, Infrastructure / Operations, Collaboration, Unified Communication, Contact Centers, Configuration, Monitoring, Operations (BCOM), Insurance, Technology

What to say When Your CEO Asks “Why Don’t We Have AI?”

By
Jon Arnold
-
01/30/2019 - 08:37

Building on takeaways from a presentation at a recent SCTC regional event by Gord Sexton from Genesys, he provided useful guidance – primarily for consultants to get...

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Infrastructure / Operations, Unified Communication, Contact Centers, Artificial Intelligence (AI), customer experience (CX)

Artificial Intelligence – Time to Take a Deep Human Breath

By
Peter Bernstein
-
01/28/2019 - 15:40

It is time to take a deep breath and put a little context around all of the hyper enthusiasm. We are clearly getting “over our skis.” This is problematic at best.

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Infrastructure / Operations, Unified Communication, Artificial Intelligence (AI)

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