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Zoho

For more than 25 years, we've been bucking Silicon Valley trends, taking our own approach to building products.

Good software is a work of art, and...

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Operations, Video Collaboration, Team Collaboration, Contact Center, Business Phone Systems, Unified Communication, Instant Messaging & Presence (IM), Intelligent Personal Assistants (IPA), SaaS, Cloud Apps, Telephony (VoIP, AA, IVR), Customer Relationship Management (CRM), Business Process & Workflows (CEBP), Collaboration Suites, Social Business, Audio & Video Conferencing, Security

Vendor Profile

Lumen’s Analyst and Consultant Forum - Palm Trees and Platforms

Blair Pleasant

03/11/2022 - 13:51

CEO Jeff Storey kicked off the event explaining how Lumen moved from being a telecom company to a technology company, noting that emerging applications require a new...

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Instant Messaging & Presence (IM), Intelligent Personal Assistants (IPA), SaaS, Cloud Apps, Unified Messaging (Email, Voicemail, SMS, Chat), Contact Centers, Collaboration Suites, Audio & Video Conferencing, Security, SIP Trunking, MPLS, Software Defined Networking (SDN), Lumen Analyst and Consultant Forum

Lumen

Our company was born of the 4th Industrial Revolution

Lumen is a multinational technology company that enables companies to capitalize on emerging...

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Infrastructure, Operations, Video Collaboration, Team Collaboration, Contact Center, Unified Communication, Instant Messaging & Presence (IM), Intelligent Personal Assistants (IPA), SaaS, Cloud Apps, Unified Messaging (Email, Voicemail, SMS, Chat), Contact Centers, Collaboration Suites, Audio & Video Conferencing, Security, SIP Trunking, MPLS, Software Defined Networking (SDN)

Vendor Profile

Fonative’s Secure Agent Communicator Keeps Call Centers Up and Running

BCStrategies

09/28/2021 - 11:18

Since the end of February 2020, Secure Agent Communicator usage by call center agents has increased by 700 percent, with use coming mainly from those working from home...

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Infrastructure, Business Phone Systems, Contact Center, Unified Communication, Security, Fonative Secure Agent Communicator

Comcast Business to Acquire Masergy, a Pioneer in Software‑Defined Networking and Cloud Platforms

BCStrategies

08/25/2021 - 18:00

Complements Comcast Business’s Array of Technology Solutions and Services; Accelerates Growth Among Global Enterprise Clients

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Infrastructure, Unified Communication, UCaaS, Hybrid Cloud, Contact Centers, Software Defined Networking (SDN), Security, Technology, Comcast Business, software-defined networking (SDN)

TalkingHeadz Podcast: Chris MacFarland of Masergy

Dave Michels

03/15/2021 - 00:00

In their TalkingHeadz on Enterprise Communications podcast series, BCStrategies Experts Dave Michels and Evan Kirstel talk with various guests mostly related to enterprise communications. This...

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Infrastructure, Business Phone Systems, Unified Communication, SaaS, Cloud Apps, UCaaS, Hybrid Cloud, Security, Software Defined Networking (SDN), Chris MacFarland, Masergy

Asurion Enterprise - Shut the front door! Are your employee’s home WiFi routers a security risk?

Asurion

12/02/2020 - 16:57

Wired Magazine offers some helpful tips to ensure every employee is adequately securing and protecting their home network.

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Operations, Infrastructure, Wireless Networks (Wi-Fi), Security, IT, Security, cybersecurity, Tech issues, remote workers, remote employees, home office networks

Asurion Enterprise - Keeping your organization secure while employees work remotely

Asurion

12/02/2020 - 16:41

Learn about the challenges for employees and businesses when it comes to securing company data from home-office networks.

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Operations, Infrastructure, Wireless Networks (Wi-Fi), Security, IT, Security, cybersecurity, Tech issues, remote workers, remote employees, home office networks

Asurion Enterprise - HR is just as important as IT when it comes to cybersecurity awareness

Asurion

12/02/2020 - 16:26

HR and IT play an important role in collaborating with other departments to educate and train their remote employees on possible security risks and how to take the...

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Operations, Infrastructure, Wireless Networks (Wi-Fi), Security, HR, IT, cybersecurity, remote workers, remote employees, Security, data breach

Spotlight on Session Border Controllers – State of the Market and Outlook for 2021

Jon Arnold

12/01/2020 - 09:50

From time to time I’ll do a spotlight feature, usually focused on a particular technology that’s important to the collaboration space. This time around, the format is an...

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Mobility, Infrastructure, Operations, Team Collaboration, Contact Center, Business Phone Systems, Unified Communication, SaaS, Cloud Apps, Telephony (VoIP, AA, IVR), Phones, Headsets & Hardware, UCaaS, Hybrid Cloud, WebRTC, Collaboration Suites, Quality of Service (QOS), Security, Federation, SIP Trunking, MPLS, Mobile Clients, SBCs

TalkingHeadz Podcast: Alan Duric, Wire

Dave Michels

08/28/2020 - 10:12

In their TalkingHeadz on Enterprise Communications podcast series, BCStrategies Experts Dave Michels and Evan Kirstel talk with various guests mostly related to enterprise communications. This...

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Unified Communication, Audio & Video Conferencing, Unified Messaging (Email, Voicemail, SMS, Chat), Security, Alan Duric, Wire