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What do you do when copper is no longer available? Can Wireless replace your aging POTS lines?

By
Phil Edholm
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11/01/2021 - 09:59
A major challenge for many businesses is the gradual elimination of the traditional copper line or POTS basic telephony service.
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Unified Communication, Mobility, Infrastructure, Team Collaboration, WebRTC, Wireless Networks (Wi-Fi), Mobile Devices, Mobile Clients

Yealink Announces Intelligent Speaker MSpeech for Microsoft Teams

By
BCStrategies
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07/18/2021 - 10:56
Yealink and TrueConf have announced the completion of joint interoperability testing and the successful certification of Yealink video conferencing terminals that are...
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Mobility, Infrastructure, Team Collaboration, Unified Communication, Telephony (VoIP, AA, IVR), Audio & Video Conferencing, Phones, Headsets & Hardware, WebRTC, Wireless Networks (Wi-Fi), Mobile Devices

Juniper Networks and PBX-Change Team Up to Bring Customers a High-Performance SD-WAN Solution

By
BCStrategies
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03/10/2021 - 00:00
Juniper's Session Smart Router Helps PBX-Change Customers Optimize Workloads and Increase Network Speed and Visibility
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Infrastructure, Mobility, Unified Communication, SIP Trunking, MPLS, Mobile Devices, Juniper Networks

Alianza Adds Video Conferencing and Mobile Applications with Acquisition of CounterPath

By
BCStrategies
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03/01/2021 - 14:55
Combined cloud communications platform creates unmatched growth opportunity for service providers in $48 Billion Unified Communication as a Service market.
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Mobility, Infrastructure, Unified Communication, Telephony (VoIP, AA, IVR), Instant Messaging & Presence (IM), Fixed-Mobile Convergence (FMC), Mobile Devices

Introducing Journey’s Zero Knowledge Identity Network

By
Jim Burton
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05/06/2020 - 08:00

In this Executive Insights podcast, BCStrategies' Jim Burton welcomes Brett Shockley, CEO of Journey, and Alex Shockley, President of Journey.

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Contact Centers, Security, Unified Messaging (Email, Voicemail, SMS, Chat), Telephony (VoIP, AA, IVR), Audio & Video Conferencing, SaaS, Cloud Apps, Mobile Devices, Mobile Clients, Mobile Security, Technology, Brett Shockley, Alex Shockley, Zero Knowledge Identity Network, Journey, Security, Identity, Compliance, work from home (WFH), Agents, contact center, Fraud, Secure Meetings, Privacy, customer experience

Journey Overview & Use Cases

By
Journey
-
04/23/2020 - 14:37

This short video by Alex Shockley, President of Journey, gives an overview of Journey's capabilities and shows some of the ways that Journey's identity solution can be deployed to solve common...

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Unified Messaging (Email, Voicemail, SMS, Chat), Telephony (VoIP, AA, IVR), Audio & Video Conferencing, Contact Centers, SaaS, Cloud Apps, Mobile Devices, Mobile Clients, Mobile Security, Transportation, Technology, Retail & Distribution, Government, Healthcare, Insurance, Hospitality, Banking and Investment, Security, Identity, Compliance, work from home (WFH), Agents, contact center, Fraud, Secure Meetings, Privacy, customer experience

Journey in the Contact Center Video

By
Journey
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04/22/2020 - 13:18

In this brief video, Journey CEO Brett Shockley provides his thoughts on the trends in fraud and user experience in the Contact Center, and how businesses can increase their security posture...

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Unified Messaging (Email, Voicemail, SMS, Chat), Telephony (VoIP, AA, IVR), Audio & Video Conferencing, Contact Centers, SaaS, Cloud Apps, Mobile Devices, Mobile Clients, Mobile Security, Transportation, Technology, Retail & Distribution, Government, Healthcare, Insurance, Hospitality, Banking and Investment, Security, Identity, Compliance, work from home (WFH), Agents, contact center, Fraud, Secure Meetings, Privacy, customer experience

Interview with Journey CEO, Brett Shockley

By
Journey
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04/22/2020 - 12:59

In this interview with Futurist Kevin Benedict, Journey’s CEO Brett Shockley discusses the cyber security threat landscape, and how businesses can solve for security, privacy, and customer...

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Unified Messaging (Email, Voicemail, SMS, Chat), Telephony (VoIP, AA, IVR), Audio & Video Conferencing, Contact Centers, SaaS, Cloud Apps, Mobile Devices, Mobile Clients, Mobile Security, Transportation, Technology, Retail & Distribution, Government, Healthcare, Insurance, Hospitality, Banking and Investment, Security, Identity, Compliance, work from home (WFH), Agents, contact center, Fraud, Secure Meetings, Privacy, customer experience

Unlocking Growth in the Networked Era

By
Journey
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04/22/2020 - 12:55

In this article, VP of Product Management Mark Bakies from Journey dives into the state of fraud in today’s world, and explains what businesses need to be thinking about regarding security...

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Unified Messaging (Email, Voicemail, SMS, Chat), Telephony (VoIP, AA, IVR), Audio & Video Conferencing, Contact Centers, SaaS, Cloud Apps, Mobile Devices, Mobile Clients, Mobile Security, Transportation, Technology, Retail & Distribution, Government, Healthcare, Insurance, Hospitality, Banking and Investment, Security, Identity, Compliance, work from home (WFH), Agents, contact center, Fraud, Secure Meetings, Privacy, customer experience

Journey Use Case Overviews

By
Journey
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04/22/2020 - 12:51

This document explains at a high level the ways that Journey’s security and identity solutions can be deployed by businesses to solve for security, privacy and customer experience.

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Unified Messaging (Email, Voicemail, SMS, Chat), Telephony (VoIP, AA, IVR), Audio & Video Conferencing, Contact Centers, SaaS, Cloud Apps, Mobile Devices, Mobile Clients, Mobile Security, Transportation, Technology, Retail & Distribution, Government, Healthcare, Insurance, Hospitality, Banking and Investment, Security, Identity, Compliance, work from home (WFH), Agents, contact center, Fraud, Secure Meetings, Privacy, customer experience

Journey Solution Overview Brochure

By
Journey
-
04/22/2020 - 12:29

This brochure provides an overview to Journey’s security model, leveraging identity as the root of trust. In this document, we provide an overview of how our solution can help businesses and some...

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Unified Messaging (Email, Voicemail, SMS, Chat), Telephony (VoIP, AA, IVR), Audio & Video Conferencing, Contact Centers, SaaS, Cloud Apps, Mobile Devices, Mobile Clients, Mobile Security, Transportation, Technology, Retail & Distribution, Government, Healthcare, Insurance, Hospitality, Banking and Investment, Security, Identity, Compliance, work from home (WFH), Agents, contact center, Fraud, Secure Meetings, Privacy, customer experience

Samsung Introduces Galaxy XCover FieldPro: A Rugged Smartphone that’s Built Tough and Field Ready

CHICAGO--(BUSINESS WIRE)--Samsung introduced a new rugged smartphone today at the International Association of Chiefs of Police Conference. The latest of Samsun
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Mobility, Infrastructure, Unified Communication, Phones, Headsets & Hardware, Wireless Networks (Wi-Fi), Mobile Devices, Mobile Clients, Energy and Utilities, Government, Manufacturing, Media/Publishing, Technology, Transportation