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    TalkingHeadz Podcast: OJ Winge and Simen Teigre of Neat
    OJ Winge, Simen Teigre, Neat
    Thoughts on the Microsoft Nuance Acquisition
    Nuance, Artificial Intelligence (AI), speech recognition, conversational IVR, speech‑based self-service solutions, chatbots
    Genesys, Ready for the Next Digital Wave, Announces Intent to Acquire Bold360 from LogMeIn
    Artificial Intelligence (AI), conversational AI, LogMeIn Bold360
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    TalkingHeadz Podcast: OJ Winge and Simen Teigre of Neat
    OJ Winge, Simen Teigre, Neat
    Thoughts on the Microsoft Nuance Acquisition
    Nuance, Artificial Intelligence (AI), speech recognition, conversational IVR, speech‑based self-service solutions, chatbots
    Microsoft accelerates industry cloud strategy for healthcare with the acquisition of Nuance
    Nuance, conversational AI

    Related

    Thoughts on the Microsoft Nuance Acquisition
    Nuance, Artificial Intelligence (AI), speech recognition, conversational IVR, speech‑based self-service solutions, chatbots
    Microsoft accelerates industry cloud strategy for healthcare with the acquisition of Nuance
    Nuance, conversational AI
    Genesys, Ready for the Next Digital Wave, Announces Intent to Acquire Bold360 from LogMeIn
    Artificial Intelligence (AI), conversational AI, LogMeIn Bold360

    Related

    Thoughts on the Microsoft Nuance Acquisition
    Nuance, Artificial Intelligence (AI), speech recognition, conversational IVR, speech‑based self-service solutions, chatbots
    Microsoft accelerates industry cloud strategy for healthcare with the acquisition of Nuance
    Nuance, conversational AI
    Genesys, Ready for the Next Digital Wave, Announces Intent to Acquire Bold360 from LogMeIn
    Artificial Intelligence (AI), conversational AI, LogMeIn Bold360

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    Thoughts on the Microsoft Nuance Acquisition
    Nuance, Artificial Intelligence (AI), speech recognition, conversational IVR, speech‑based self-service solutions, chatbots
    Microsoft accelerates industry cloud strategy for healthcare with the acquisition of Nuance
    Nuance, conversational AI
    RingCentral and Alcatel-Lucent Enterprise Announce the Availability of Rainbow Office in Eight European Countries
    Rainbow Office, powered by RingCentral

    Related

    TalkingHeadz Podcast: OJ Winge and Simen Teigre of Neat
    OJ Winge, Simen Teigre, Neat
    Thoughts on the Microsoft Nuance Acquisition
    Nuance, Artificial Intelligence (AI), speech recognition, conversational IVR, speech‑based self-service solutions, chatbots
    Microsoft accelerates industry cloud strategy for healthcare with the acquisition of Nuance
    Nuance, conversational AI

    Related

    Thoughts on the Microsoft Nuance Acquisition
    Nuance, Artificial Intelligence (AI), speech recognition, conversational IVR, speech‑based self-service solutions, chatbots
    Microsoft accelerates industry cloud strategy for healthcare with the acquisition of Nuance
    Nuance, conversational AI
    IntelePeer and Enghouse Interactive Collaborate to Create Automated COVID-19 Vaccination Scheduling Solution for Rural Areas

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    TalkingHeadz Podcast: OJ Winge and Simen Teigre of Neat
    OJ Winge, Simen Teigre, Neat
    IntelePeer and Enghouse Interactive Collaborate to Create Automated COVID-19 Vaccination Scheduling Solution for Rural Areas
    Impressions from Microsoft Ignite 2021
    Microsoft Mesh, Microsoft Hololens, Microsoft Ignite, augmented reality, virtual reality, Artificial intelligence, Microsoft Teams, Microsoft Viva

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    Impressions from Microsoft Ignite 2021
    Microsoft Mesh, Microsoft Hololens, Microsoft Ignite, augmented reality, virtual reality, Artificial intelligence, Microsoft Teams, Microsoft Viva
    Fuze Enhances the Overall Meeting Experience for Seamless Enterprise Workflows
    Fuze Announces New Compliance Integrations to Enhance Communications Data
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Juniper Networks and PBX-Change Team Up to Bring Customers a High-Performance SD-WAN Solution

By
BCStrategies
-
03/10/2021 - 00:00
Juniper's Session Smart Router Helps PBX-Change Customers Optimize Workloads and Increase Network Speed and Visibility
Tags
All Tags:
Infrastructure, Mobility, Unified Communication, SIP Trunking, MPLS, Mobile Devices, Juniper Networks

Alianza Adds Video Conferencing and Mobile Applications with Acquisition of CounterPath

By
BCStrategies
-
03/01/2021 - 14:55
Combined cloud communications platform creates unmatched growth opportunity for service providers in $48 Billion Unified Communication as a Service market.
Tags
All Tags:
Mobility, Infrastructure, Unified Communication, Telephony (VoIP, AA, IVR), Instant Messaging & Presence (IM), Fixed-Mobile Convergence (FMC), Mobile Devices

Introducing Journey’s Zero Knowledge Identity Network

By
Jim Burton
-
05/06/2020 - 08:00

In this Executive Insights podcast, BCStrategies' Jim Burton welcomes Brett Shockley, CEO of Journey, and Alex Shockley, President of Journey.

Tags
All Tags:
Contact Centers, Security, Unified Messaging (Email, Voicemail, SMS, Chat), Telephony (VoIP, AA, IVR), Audio & Video Conferencing, SaaS, Cloud Apps, Mobile Devices, Mobile Clients, Mobile Security, Technology, Brett Shockley, Alex Shockley, Zero Knowledge Identity Network, Journey, Security, Identity, Compliance, work from home (WFH), Agents, contact center, Fraud, Secure Meetings, Privacy, customer experience

Journey Overview & Use Cases

By
Journey
-
04/23/2020 - 14:37

This short video by Alex Shockley, President of Journey, gives an overview of Journey's capabilities and shows some of the ways that Journey's identity solution can be deployed to solve common...

Journey logo
Tags
All Tags:
Unified Messaging (Email, Voicemail, SMS, Chat), Telephony (VoIP, AA, IVR), Audio & Video Conferencing, Contact Centers, SaaS, Cloud Apps, Mobile Devices, Mobile Clients, Mobile Security, Transportation, Technology, Retail & Distribution, Government, Healthcare, Insurance, Hospitality, Banking and Investment, Security, Identity, Compliance, work from home (WFH), Agents, contact center, Fraud, Secure Meetings, Privacy, customer experience

Journey in the Contact Center Video

By
Journey
-
04/22/2020 - 13:18

In this brief video, Journey CEO Brett Shockley provides his thoughts on the trends in fraud and user experience in the Contact Center, and how businesses can increase their security posture...

Journey logo
Tags
All Tags:
Unified Messaging (Email, Voicemail, SMS, Chat), Telephony (VoIP, AA, IVR), Audio & Video Conferencing, Contact Centers, SaaS, Cloud Apps, Mobile Devices, Mobile Clients, Mobile Security, Transportation, Technology, Retail & Distribution, Government, Healthcare, Insurance, Hospitality, Banking and Investment, Security, Identity, Compliance, work from home (WFH), Agents, contact center, Fraud, Secure Meetings, Privacy, customer experience

Interview with Journey CEO, Brett Shockley

By
Journey
-
04/22/2020 - 12:59

In this interview with Futurist Kevin Benedict, Journey’s CEO Brett Shockley discusses the cyber security threat landscape, and how businesses can solve for security, privacy, and customer...

Journey logo
Tags
All Tags:
Unified Messaging (Email, Voicemail, SMS, Chat), Telephony (VoIP, AA, IVR), Audio & Video Conferencing, Contact Centers, SaaS, Cloud Apps, Mobile Devices, Mobile Clients, Mobile Security, Transportation, Technology, Retail & Distribution, Government, Healthcare, Insurance, Hospitality, Banking and Investment, Security, Identity, Compliance, work from home (WFH), Agents, contact center, Fraud, Secure Meetings, Privacy, customer experience

Unlocking Growth in the Networked Era

By
Journey
-
04/22/2020 - 12:55

In this article, VP of Product Management Mark Bakies from Journey dives into the state of fraud in today’s world, and explains what businesses need to be thinking about regarding security...

Journey logo
Tags
All Tags:
Unified Messaging (Email, Voicemail, SMS, Chat), Telephony (VoIP, AA, IVR), Audio & Video Conferencing, Contact Centers, SaaS, Cloud Apps, Mobile Devices, Mobile Clients, Mobile Security, Transportation, Technology, Retail & Distribution, Government, Healthcare, Insurance, Hospitality, Banking and Investment, Security, Identity, Compliance, work from home (WFH), Agents, contact center, Fraud, Secure Meetings, Privacy, customer experience

Journey Use Case Overviews

By
Journey
-
04/22/2020 - 12:51

This document explains at a high level the ways that Journey’s security and identity solutions can be deployed by businesses to solve for security, privacy and customer experience.

Journey logo
Tags
All Tags:
Unified Messaging (Email, Voicemail, SMS, Chat), Telephony (VoIP, AA, IVR), Audio & Video Conferencing, Contact Centers, SaaS, Cloud Apps, Mobile Devices, Mobile Clients, Mobile Security, Transportation, Technology, Retail & Distribution, Government, Healthcare, Insurance, Hospitality, Banking and Investment, Security, Identity, Compliance, work from home (WFH), Agents, contact center, Fraud, Secure Meetings, Privacy, customer experience

Journey Solution Overview Brochure

By
Journey
-
04/22/2020 - 12:29

This brochure provides an overview to Journey’s security model, leveraging identity as the root of trust. In this document, we provide an overview of how our solution can help businesses and some...

Journey logo
Tags
All Tags:
Unified Messaging (Email, Voicemail, SMS, Chat), Telephony (VoIP, AA, IVR), Audio & Video Conferencing, Contact Centers, SaaS, Cloud Apps, Mobile Devices, Mobile Clients, Mobile Security, Transportation, Technology, Retail & Distribution, Government, Healthcare, Insurance, Hospitality, Banking and Investment, Security, Identity, Compliance, work from home (WFH), Agents, contact center, Fraud, Secure Meetings, Privacy, customer experience

Samsung Introduces Galaxy XCover FieldPro: A Rugged Smartphone that’s Built Tough and Field Ready

CHICAGO--(BUSINESS WIRE)--Samsung introduced a new rugged smartphone today at the International Association of Chiefs of Police Conference. The latest of Samsun
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All Tags:
Mobility, Infrastructure, Unified Communication, Phones, Headsets & Hardware, Wireless Networks (Wi-Fi), Mobile Devices, Mobile Clients, Energy and Utilities, Government, Manufacturing, Media/Publishing, Technology, Transportation

Hearsay Systems Launches Biometric and PIN App Security to Enhance Secure Client Engagement Via Hearsay Relate

SAN FRANCISCO--(BUSINESS WIRE)--Hearsay Systems, the trusted leader in compliant digital communications and workflow solutions for the financial services indust
Tags
All Tags:
Mobility, Infrastructure, Team Collaboration, Unified Communication, Unified Messaging (Email, Voicemail, SMS, Chat), Instant Messaging & Presence (IM), Customer Relationship Management (CRM), Mobile Devices, Mobile Clients, Banking and Investment, Insurance, Manufacturing, Technology

New Premium Mobile Processor and 5G Modem Unveiled at Samsung Tech Day

SAN JOSE, Calif.--(BUSINESS WIRE)--Samsung’s Exynos 990 and Exynos Modem 5123 leverage 7nm-EUV technology. The new mobile solutions will empower tomorrow’s mobi
Tags
All Tags:
Mobility, Infrastructure, Unified Communication, Phones, Headsets & Hardware, Fixed-Mobile Convergence (FMC), Configuration, Monitoring, Operations (BCOM), Mobile Devices, Energy and Utilities, Media/Publishing, Technology
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BC Events & Webinars

Apr
16

How to Drive Digital Transformation Success with Cloud Calling and Contact Center

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17

Connected Customers Webinar: Insights on Today's Connected Consumers 2019 Selligent Global Connected Consumer Index Results

Join us for a webinar with the latest insights on today's connected consumers.

Sep
18

Five9 Webinar: What’s Trending in CX - Are you on the cutting edge?

Join our webinar on September 18, 2019, to discover key insights into what consumers are expecting when engaging with your business.

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