BCStrategies Views on the News

By
Blair Pleasant
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04/14/2021 - 17:59

In this Industry Buzz podcast, the BCStrategies Experts discuss recent conferences, analyst briefings and industry news. Blair Pleasant moderates the conversation, with Jon Arnold, Phil Edholm, ...

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Infrastructure, Operations, Mobility, Video Collaboration, Contact Center, Team Collaboration, Business Phone Systems, Unified Communication, WebEx, Zoom, Cisco, Avaya, Genesys, Dialpad

Thoughts on the Microsoft Nuance Acquisition

By
Blair Pleasant
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04/12/2021 - 14:00
Staking a claim in AI and speech technology markets at this stage of the game is essential, and Nuance is one of the leaders in this area.
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Operations, Business Phone Systems, Contact Center, Team Collaboration, Video Collaboration, Unified Communication, Nuance, Artificial Intelligence (AI), speech recognition, conversational IVR, speech‑based self-service solutions, chatbots

Microsoft accelerates industry cloud strategy for healthcare with the acquisition of Nuance

By
BCStrategies
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04/12/2021 - 00:00
Acquisition will combine solutions and expertise to deliver new cloud and AI capabilities across healthcare and other industries
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Operations, Video Collaboration, Team Collaboration, Contact Center, Business Phone Systems, Unified Messaging (Email, Voicemail, SMS, Chat), Nuance, conversational AI

RingCentral and Alcatel-Lucent Enterprise Announce the Availability of Rainbow Office in Eight European Countries

By
BCStrategies
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03/31/2021 - 09:48
Rainbow Office, now available in Austria, Belgium, France, Germany, Ireland, Italy, Spain, and the Netherlands
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Contact Center, Business Phone Systems, Video Collaboration, Unified Communication, Collaboration Suites, UCaaS, Hybrid Cloud, Technology, Rainbow Office, powered by RingCentral
TalkingHeadz Podcasts

TalkingHeadz Podcast: Karl Hantho of Pexip

By
Dave Michels
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03/28/2021 - 10:33

In their TalkingHeadz on Enterprise Communications podcast series, BCStrategies Experts Dave Michels and Evan Kirstel talk with various guests mostly related to enterprise communications. This...

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Team Collaboration, Video Collaboration, Unified Communication, Karl Hantho, Pexip

RingCentral Acquires Security Technology to Deliver More Secure Business Communications and Video Meetings

By
BCStrategies
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03/23/2021 - 00:00
New technology will enable RingCentral to offer end-to-end encryption across its global communications platform
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Contact Center, Business Phone Systems, Video Collaboration, Unified Communication, Collaboration Suites, UCaaS, Hybrid Cloud, Kindite, cryptographic technologies

Avaya Spaces Adds New Capabilities to Its Modern Workstream Collaboration Platform for the Hybrid Work-From-Anywhere Era

By
BCStrategies
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03/19/2021 - 00:00
AI-enhanced meetings and simpler, integrated voice and video calling powered by Avaya OneCloud™ CPaaS (Communications Platform as a Service) can now extend existing on-...
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Operations, Contact Center, Unified Communication, Collaboration Suites, Audio & Video Conferencing, UCaaS, Hybrid Cloud

Impressions from Microsoft Ignite 2021

By
Kevin Kieller
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03/18/2021 - 10:57

In this Industry Buzz podcast, the BCStrategies Experts share their impressions following Microsoft Ignite, Microsoft's annual gathering of tech leaders and practitioners...

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Infrastructure, Operations, Mobility, Video Collaboration, Contact Center, Team Collaboration, Business Phone Systems, Unified Communication, Microsoft Mesh, Microsoft Hololens, Microsoft Ignite, augmented reality, virtual reality, Artificial intelligence, Microsoft Teams, Microsoft Viva

Grandstream’s new GRP series of Essential IP Phones Now Compliant with Cisco’s BroadWorks

By
BCStrategies
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03/18/2021 - 00:00
Service providers and enterprises using BroadWorks can now seamlessly deploy Grandstream’s entire GRP series of Carrier-Grade IP Phones, including the new Essential...
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Team Collaboration, Unified Communication, Audio & Video Conferencing

Ribbon’s Industry-Leading Session Border Controllers Support Microsoft’s New Operator Connect Service

By
BCStrategies
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03/17/2021 - 00:00
Microsoft-certified SBCs enable carriers to quickly and easily develop next-generation SIP Trunking solution
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Team Collaboration, Contact Center, Unified Communication, UCaaS, Hybrid Cloud, Finance

High Availability Direct Routing – the Key to Adding Telephony to Microsoft Teams

By
Jon Arnold
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03/16/2021 - 16:10
One of the inherent challenges for using Direct Routing with Teams is the complexity in setting it up and managing it. This is where the choice of a Direct Routing...
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Operations, Team Collaboration, Unified Communication, Infrastructure, Telephony (VoIP, AA, IVR), AudioCodes, Direct Routing, Microsoft Teams

Fuze Enhances the Overall Meeting Experience for Seamless Enterprise Workflows

By
BCStrategies
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03/16/2021 - 00:00
New one-click to join feature for top meeting vendors, a customizable immersive screen share experience, and partnership with BigMarker extends meeting interoperability...
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Mobility, Contact Center, Team Collaboration, Unified Communication, SaaS, Cloud Apps, UCaaS, Hybrid Cloud