Konftel

 

We develop and manufacture products for effective and sustainable distance meetings. Our multi-award-winning speakerphones are easy to use, showcase classic...

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Collaboration
Vendor Profile

TalkingHeadz Podcast: Quentin Gallivan of BlueJeans

By
Dave Michels
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01/09/2020 - 10:44
In their TalkingHeadz on Enterprise Communications podcast series, BCStrategies Experts Dave Michels and Evan Kirstel talk with various guests mostly...
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Collaboration, Unified Communication, Audio & Video Conferencing, BlueJeans, Quentin Gallivan

BCStrategies: 2020 Preview

By
Jim Burton
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01/07/2020 - 13:45
In this Industry Buzz podcast hosted by Jim Burton, the BCStrategies Experts preview what they expect to see in 2020. BC Experts in the discussion...
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Mobility, Infrastructure / Operations, Collaboration, Unified Communication, Contact Centers, Instant Messaging & Presence (IM), Phones, Headsets & Hardware, Audio & Video Conferencing, Telephony (VoIP, AA, IVR), UCaaS, Hybrid Cloud, Avaya, mobile apps, AI, machine learning, natural language processing, consumerization, natural language understanding, video first, huddle rooms, NC9-1-1, analytics, commodification, actionable insights, Zoom

BCStrategies: Reflecting on 2019

By
Jim Burton
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12/31/2019 - 12:39
In this Industry Buzz podcast hosted by Jim Burton, the BCStrategies Experts discuss 2019. Topics include CPaasS, industry consolidation, artificial...
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Mobility, Infrastructure / Operations, Collaboration, Unified Communication, Contact Centers, Instant Messaging & Presence (IM), Phones, Headsets & Hardware, Audio & Video Conferencing, Telephony (VoIP, AA, IVR), UCaaS, Hybrid Cloud, CPaaS, PBX, huddle rooms, Crestron, Zoom, customer engagement, Microsoft Teams

Communications Enabled IoT: Shifting the Focus from Tools to Solutions

By
Tom Brannen
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12/13/2019 - 13:59

CPaaS (Communications Platform as a Service) is one of the most powerful tools I have seen in my 25 years in the industry. As an industry, we have seen it evolve from...

Tom Brannen
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Unified Communication, Collaboration, UCaaS, Hybrid Cloud, Contact Centers, Business Process & Workflows (CEBP), Technology, Internet of Things, IoT, CPaaS, iPaaS, contact center, Mitel, Five9, whendu

Introducing Talkdesk’s New Chief Customer Officer

By
Blair Pleasant
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12/11/2019 - 11:11

As part of the company’s recent additions to its executive team, Talkdesk announced the appointment of Chad Gaydos as its first chief customer officer (CCO). The...

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Mobility, Collaboration, Infrastructure / Operations, Unified Communication, Contact Centers, Technology, Chad Gaydos, Chief Customer Officer
SCTC

SCTC 2019 Conference - New Opportunity There for the Taking

By
Jon Arnold
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12/05/2019 - 10:30

The Society of Communications Consultants has been around a long time, and is currently undergoing its own version of digital transformation. Being the only analyst...

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Mobility, Collaboration, Unified Communication, UCaaS, Hybrid Cloud, Technology, SCTC 2019 Conference
Vonage new branding

Introducing the New Vonage

By
Blair Pleasant
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12/03/2019 - 10:12

At Vonage’s analyst conference in San Francisco last month, we previewed the newly branded Vonage which was introduced at the company’s inaugural user and developer...

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Mobility, Collaboration, Infrastructure / Operations, Unified Communication, UCaaS, Hybrid Cloud, Technology, Vonage Meetings, Vonage Conversation API, Vonage App Center, Vonage API Platform, UCaaS, CCaaS, CPaaS, Vonage Business Cloud (VBC) solution, Over.ai, NewVoiceMedia, Nexmo

Critical Things to Know Before Switching to a Cloud Phone System

By
Ooma
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11/04/2019 - 16:45
8-chapter guide covering key considerations when looking at cloud phone system / VoIP solutions
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Mobility, Collaboration, Unified Communication, UCaaS, Hybrid Cloud, Telephony (VoIP, AA, IVR), SaaS, Cloud Apps, Mobile Clients, Technology, VoIP, Hybrid Cloud, SaaS, Cloud Apps, mobile clients

Financial Technology Firm Efficiently Serves 400+ Brands with Flexible UCaaS and Call Center Solutions

By
Ooma
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11/04/2019 - 16:41
Example of how a FinTech firm customized its call center and communications system to service customers of over 400 speciality brands
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Mobility, Collaboration, Unified Communication, UCaaS, Hybrid Cloud, Contact Centers, SaaS, Cloud Apps, Mobile Clients, Technology, UCaaS, unified communications, Customized Communications, Integrations, business process management, workflows, VoIP, Hybrid Cloud, SaaS, Cloud Apps, mobile clients

Large National Pizza Chains Custom-fit UCaaS & Call Center Capabilities to Drive Efficiencies and Revenues

By
Ooma
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11/04/2019 - 16:38
Example of how 2 large national pizza chains customize their communications systems to serve customers faster, better.
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Mobility, Collaboration, Unified Communication, UCaaS, Hybrid Cloud, Contact Centers, SaaS, Cloud Apps, Mobile Clients, Technology, UCaaS, unified communications, Customized Communications, Integrations, business process management, workflows, VoIP, Hybrid Cloud, SaaS, Cloud Apps, mobile clients

How FreshTAP Transformed its Business Communications System

By
Ooma
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11/04/2019 - 16:34
Summary of how Fresh Tap customized their phone system to serve different company entities consistently
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Mobility, Collaboration, Unified Communication, UCaaS, Hybrid Cloud, Telephony (VoIP, AA, IVR), SaaS, Cloud Apps, Mobile Clients, Technology, UCaaS, unified communications, Customized Communications, Integrations, business process management, workflows, VoIP, Hybrid Cloud

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