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TELUS and RingCentral Expand Partnership Enabling Canadian Businesses to Transition Legacy Phone Systems to the Cloud

BCStrategies

01/15/2021 - 12:12

TELUS and RingCentral Expand Partnership Enabling Canadian Businesses to Transition Legacy Phone Systems to the Cloud

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Business Phone Systems, Video Collaboration, Unified Communication, Collaboration Suites, Technology, Business Connect Voice Plus

Best Practices for Video Meetings

Blair Pleasant

01/15/2021 - 11:55

In this Industry Buzz podcast, the BCStrategies Experts address a topic near and dear. We asked the Experts for best practices or recommendations for managing or participating in video meetings....

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Mobility, Contact Center, Team Collaboration, Business Phone Systems, Unified Communication, Audio & Video Conferencing

BCStrategies Predictions for 2021

Jim Burton

01/13/2021 - 14:00

In this Industry Buzz podcast, the BCStrategies Experts hold their annual conversation predicting what kinds of changes will happen in business communications in 2021. Jim Burton ...

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Infrastructure, Mobility, Operations, Video Collaboration, Contact Center, Team Collaboration, Business Phone Systems, Unified Communication

Avaya Expanding AI-powered Contact Center Capabilities to Improve Customer Experience, Participating with AWS Contact Center Intelligence

BCStrategies

01/12/2021 - 00:00

Avaya’s integration with AWS CCI strengthens its portfolio of contact center solutions delivering enhanced customer engagement through better, faster, and more relevant...

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Business Phone Systems, Unified Communication, Collaboration Suites, Audio & Video Conferencing

Ribbon and Synnex Expand Reseller Partnership Into the Caribbean and Latin America

UCStrategies Staff

01/11/2021 - 10:00

Expands availability of Ribbon’s UC&C-enabling Edge solutions in CALA market

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Team Collaboration, Contact Center, Unified Communication, UCaaS, Hybrid Cloud, Finance

TalkingHeadz Podcast: Javed Khan, Cisco

Dave Michels

01/08/2021 - 14:04

In their TalkingHeadz on Enterprise Communications podcast series, BCStrategies Experts Dave Michels and Evan Kirstel talk with various guests mostly related to enterprise communications. This...

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Infrastructure, Contact Center, Business Phone Systems, Video Collaboration, Team Collaboration, Unified Communication, Javed Khan, Cisco Collab

Fusion Connect Launches FusionWorks® with Cisco Webex®, Enabling Greater Collaboration and Flexibility Across Organizations

UCStrategies Staff

01/08/2021 - 10:00

FusionWorks is a cloud-based business communication service that combines the cost-savings of Hosted Voice with the productivity of Unified Communications. Now powered...

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Team Collaboration, Contact Center, Business Phone Systems, Unified Communication, Finance, FusionWorks

Watch This Space Podcast: Looking Ahead for 2021, and Thinking Bigger with AI - Beating COVID-19

Jon Arnold

01/07/2021 - 22:51

This podcast looks ahead to 2021 for the future of work, and thinking bigger about AI. There is nothing more pressing for the world to solve than COVID-19, and this is the moment AI is really...

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Video Collaboration, Team Collaboration, Business Phone Systems, Unified Communication, Watch This Space podcasts, COVID-19

2020 Year in Review in BC

Jim Burton

12/31/2020 - 11:28

In this Industry Buzz podcast, the BCStrategies Experts review the year 2020 in business communications. Jim Burton moderates the...

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Infrastructure, Mobility, Operations, Video Collaboration, Contact Center, Team Collaboration, Business Phone Systems, Unified Communication

TalkingHeadz Podcast: Craig Malloy, Lifesize

Dave Michels

12/21/2020 - 11:05

In their TalkingHeadz on Enterprise Communications podcast series, BCStrategies Experts Dave Michels and Evan Kirstel talk with various guests mostly related to enterprise communications. This...

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Video Collaboration, Team Collaboration, Unified Communication, UCaaS, Hybrid Cloud, WebRTC, Craig Malloy

Unify Office by RingCentral Deployed by Atos to 30,000 Employees Across 20 Countries

BCStrategies

12/18/2020 - 14:26

Leading Unified Communication as a Service (UCaaS) platform enables Atos’s professionals to communicate, collaborate, and be productive from anywhere

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Unified Communication, Collaboration Suites, Audio & Video Conferencing, Technology, Unify Office by RingCentral

Turbocharging Teams - Episode 15: Teams Analytics (Part 2)

Kevin Kieller

12/17/2020 - 20:51

In part 1 we explored analytics available to all users directly from within Microsoft Teams. In this episode we discuss the more detailed analytics that are available to administrative users...