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Web Conferencing Software Users Review Vendors for Satisfaction, Revealing Their Top Five Through SoftwareReviews

TORONTO--(BUSINESS WIRE)-- #Awards--SoftwareReviews announces its 2019 Web Conferencing Emotional Footprint Award winners, as determined by software users, who

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Infrastructure / Operations, Collaboration, Unified Communication, Instant Messaging & Presence (IM), Quality of Service (QOS), Banking and Investment, Manufacturing, Technology

ePlus Awarded Connecticut State Contract to Provide Cisco Technology Services

HERNDON, Va.--(BUSINESS WIRE)---- $PLUS #Cisco--ePlus inc. (NASDAQ NGS: PLUS – news) today announced that its subsidiary, ePlus Technology, inc., has been award

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Infrastructure / Operations, Collaboration, Unified Communication, Instant Messaging & Presence (IM), Phones, Headsets & Hardware, SaaS, Cloud Apps, Banking and Investment, Education, Government, Manufacturing, Media/Publishing, Professional Services, Technology

Masergy Honored with Two Cisco Contact Center Awards

DALLAS--(BUSINESS WIRE)--Masergy, a leading provider of managed, secure SD-WAN, Cloud Communications, and Managed Security solutions, today announced it was the

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Infrastructure / Operations, Collaboration, Unified Communication, Telephony (VoIP, AA, IVR), Contact Centers, Software Defined Networking (SDN), Technology

Network Monitoring Software Users Reveal Seven Most Satisfying Vendors In A SoftwareReviews Annual Report

TORONTO--(BUSINESS WIRE)--Authentic software reviews by users show top seven most satisfying vendors in network monitoring, as SoftwareReviews Data Quadrant rep

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Infrastructure / Operations, Configuration, Monitoring, Operations (BCOM), Healthcare, Manufacturing, Technology

Emerson Launches Most Advanced Industrial Wireless Network Solution

ST. LOUIS--(BUSINESS WIRE)--Emerson (NYSE: EMR) is partnering with Cisco to introduce a next-generation industrial wireless networking solution that fundamental

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Mobility, Infrastructure / Operations, Collaboration, Unified Communication, Instant Messaging & Presence (IM), UCaaS, Hybrid Cloud, Wireless Networks (Wi-Fi), Fixed-Mobile Convergence (FMC), Configuration, Monitoring, Operations (BCOM), Banking and Investment, Energy and Utilities, Healthcare, Technology

Musings from the Cisco 10th Annual Contact Center Sales Summit

Musings from Cisco 10th Annual Contact Center Sales Summit

Nicolas De Kouchkovsky

09/24/2019 - 08:32

Cisco collaboration applications business grew 15% last fiscal year, a noticeable uplift over the previous ones. It gave the company the opportunity to share its...

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Unified Communication, Collaboration, Contact Centers, Telephony (VoIP, AA, IVR), Cisco Contact Center Sales Summit, Webex Meetings, Webex Teams, cognitive collaboration vision, Artificial Intelligence (AI), Voicea. Cloudcherry

Stack8 and UnifiedFX Partner to Create Seamless Cisco Collaboration...

Companies Announce Strategic Partnership and Technology Integration

(PRWeb September 20, 2019)

Read the full story at

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Infrastructure / Operations, Collaboration, Unified Communication, Telephony (VoIP, AA, IVR), Contact Centers, Collaboration Suites, Configuration, Monitoring, Operations (BCOM), Technology

A Review of Cisco's Huddle Room Solution - Webex Room Kit Mini

Jim Burton

09/05/2019 - 15:18

Connecting the Room Kit Mini and setting it up was also notably easy. I was surprised when the first Webex call in my Calendar showed up on the Touch 10, but all I...

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Unified Communication, Audio & Video Conferencing, Technology, Webex Room Kit Mini, Webex Meetings, Huddle Room, Review

BehavioSec Joins NICE Actimize’s X-Sight Marketplace, the Industry’s First Financial Crime Management Ecosystem

HOBOKEN, N.J.--(BUSINESS WIRE)--Helping financial services organizations keep up with a changing market landscape, NICE Actimize, a NICE business (Nasdaq: NICE)

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Mobility, Infrastructure / Operations, Unified Communication, Instant Messaging & Presence (IM), Configuration, Monitoring, Operations (BCOM), Banking and Investment, Government, Manufacturing, Professional Services, Retail & Distribution, Technology

OnX Canada Adds Cisco SD-WAN as a Service to Communications Practice Portfolio

TORONTO--(BUSINESS WIRE)--OnX Canada, a leading cloud and application solution provider that serves businesses, healthcare organizations, and government agencie

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Infrastructure / Operations, Collaboration, Unified Communication, UCaaS, Hybrid Cloud, SaaS, Cloud Apps, SIP Trunking, MPLS, Software Defined Networking (SDN), Energy and Utilities, Government, Healthcare, Technology

Shift in the Playing Field by Ranganath Krishnamani - Spinning Top

The 2019 Customer Interaction Management Landscape Part 2: Upcoming Disruptions

Nicolas De Kouchkovsky

08/13/2019 - 12:31

In part 1 of the series, we looked at technologies for self-service and customer interaction over the various channels. In this second part, I would like to cover...

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Unified Communication, Collaboration, Contact Centers, Telephony (VoIP, AA, IVR), Marketing Automation, Customer Success Management, and Customer Engagement, Customer Data Platforms (CDP), Artificial Intelligence (AI), speech analytics, Customer Journey Analytics

PBX-Change Becomes the First Cisco Unified Communications Provider in...

PBX-Change, a leading provider of Cisco Unified Communications (UC) Services, and Solutions, is now the first company in Tampa to become authorized for Cisco

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Infrastructure / Operations, Collaboration, Unified Communication, Telephony (VoIP, AA, IVR), Contact Centers, SaaS, Cloud Apps, Technology