Plantronics Launches Savi and Voyager Series Headsets

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Robbie Pleasant
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10/11/2018 - 13:36

These new series are designed to enable mobility within the office environment while reducing noise and distraction, which is especially important in today’s open...

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Unified Communication, Audio & Video Conferencing, Phones, Headsets & Hardware, Plantronics Savi 8200 Series, Voyager 4200 UC Series

The Evolution of Remote Working: Balance, Integration, Harmony

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10/10/2018 - 16:16
New research finds that flexible work lifestyles are not an "all or nothing" affair.
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Collaboration, Unified Communication, Technology

The Way We Work 2018: Topics Worthy of Discussion Series (Part 2)

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10/10/2018 - 16:13
As part of our ongoing thought leadership research into the way we work, we caught up with Lisa Campbell, Global Director and Digital Workplace...
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Collaboration, Unified Communication, Technology

The Way We Work 2018: Topics Worthy of Discussion Series (Part 1)

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10/10/2018 - 16:11
As part of our ongoing thought leadership research into the way we work, we caught up with Marianne Hewlett, Senior Vice President and Member of the...
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Collaboration, Unified Communication, Technology

The Intersection of Artificial Intelligence and Enterprise Communications

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10/10/2018 - 16:07
The thought of software robots and artificial intelligence (AI) in the workplace may make some knowledge workers nervous. But instead of seeing a...
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Collaboration, Unified Communication, Technology

Vonage Adds NewVoiceMedia

By
Blair Pleasant
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10/03/2018 - 11:23

Adding to its growing list of acquisitions, Vonage recently announced its latest acquisition - NewVoiceMedia. NewVoiceMedia is a growing contact center as a service (...

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Unified Communication, Unified Messaging (Email, Voicemail, SMS, Chat), Contact Centers, UCaaS, CCaaS

Shifting to People Centric Communication and Collaboration

By
RingCentral
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10/03/2018 - 08:19
In this episode, Neha Mirchandani, VP of Corporate Marketing at RingCentral, and Jim Lundy, CEO and Lead Analyst at Aragon Research, discuss key...
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Unified Communication, Contact Centers, Instant Messaging & Presence (IM), Audio & Video Conferencing, Telephony (VoIP, AA, IVR), UCaaS, Hybrid Cloud, Unified Messaging (Email, Voicemail, SMS, Chat), Technology, managed detection and response, managed security services provider

What AI and The Cloud Revolution Mean For Business Communications

By
RingCentral
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10/02/2018 - 17:26
Are you concerned about the advancement of AI and cloud technology and how they will impact your business communications? Or perhaps you're looking...
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Unified Communication, Contact Centers, Instant Messaging & Presence (IM), Audio & Video Conferencing, Telephony (VoIP, AA, IVR), UCaaS, Hybrid Cloud, Unified Messaging (Email, Voicemail, SMS, Chat), Technology, managed detection and response, managed security services provider

Factors Driving Cloud Communications Adoption

By
RingCentral
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10/02/2018 - 17:06
Companies of all sizes are rushing to embrace the cloud for many core business functions, including their most critical business function—...
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Unified Communication, Contact Centers, Instant Messaging & Presence (IM), Audio & Video Conferencing, Telephony (VoIP, AA, IVR), UCaaS, Hybrid Cloud, Unified Messaging (Email, Voicemail, SMS, Chat), Technology, managed detection and response, managed security services provider

Cloud Communications and Collaboration for Dummies

By
RingCentral
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10/02/2018 - 17:04
For many companies, supporting an aging on-premises PBX phone system has become a painful challenge. The cost and complexity of keeping the hardware...
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Unified Communication, Contact Centers, Instant Messaging & Presence (IM), Audio & Video Conferencing, Telephony (VoIP, AA, IVR), UCaaS, Hybrid Cloud, Unified Messaging (Email, Voicemail, SMS, Chat), Technology, managed detection and response, managed security services provider

From Workplace Chaos to Zen: How App Overload is Reshaping the Digital Workplace

By
RingCentral
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10/02/2018 - 17:03
In today's workplace, knowledge workers utilize a wide array of apps to communicate, collaborate, and get work done. While critical to business...
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Unified Communication, Contact Centers, Instant Messaging & Presence (IM), Audio & Video Conferencing, Telephony (VoIP, AA, IVR), UCaaS, Hybrid Cloud, Unified Messaging (Email, Voicemail, SMS, Chat), Technology, managed detection and response, managed security services provider

Transform Your Company’s Communications With a Cloud Phone System

By
RingCentral
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10/02/2018 - 17:01
What is a cloud phone system? Imagine if you could make business calls, listen to voicemails, and even host online video conferences from any phone,...
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Unified Communication, Contact Centers, Instant Messaging & Presence (IM), Audio & Video Conferencing, Telephony (VoIP, AA, IVR), UCaaS, Hybrid Cloud, Unified Messaging (Email, Voicemail, SMS, Chat), Technology, managed detection and response, managed security services provider

Contact Center 2.0: The Rise of Collaborative Contact Centers

By
RingCentral
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10/02/2018 - 16:59
Contact centers as we know them today were designed and deployed at scale in the 1960s,1 and the management models, governance models, and standards...
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Unified Communication, Contact Centers, Instant Messaging & Presence (IM), Audio & Video Conferencing, Telephony (VoIP, AA, IVR), UCaaS, Hybrid Cloud, Unified Messaging (Email, Voicemail, SMS, Chat), Technology, managed detection and response, managed security services provider

RingCentral Makes It Fast and Easy to Move to a Cloud Phone System

By
RingCentral
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10/02/2018 - 16:57
Compared to conventional on-site business phone hardware, RingCentral Office® is quick and easy to configure. RingCentral has also developed a...
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Unified Communication, Contact Centers, Instant Messaging & Presence (IM), Audio & Video Conferencing, Telephony (VoIP, AA, IVR), UCaaS, Hybrid Cloud, Unified Messaging (Email, Voicemail, SMS, Chat), Technology, managed detection and response, managed security services provider

Is a Cloud-Based Phone System Right for My Business?

By
RingCentral
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10/02/2018 - 16:56
The cloud is a network of servers that companies use to host and deliver services. Companies like Salesforce® are renowned for providing cloud CRM,...
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Unified Communication, Contact Centers, Instant Messaging & Presence (IM), Audio & Video Conferencing, Telephony (VoIP, AA, IVR), UCaaS, Hybrid Cloud, Unified Messaging (Email, Voicemail, SMS, Chat), Technology, managed detection and response, managed security services provider

Understanding the Real Cost of Your Business Communications System

By
RingCentral
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10/02/2018 - 16:49
When assessing the future of your business communications, making the decision to stick with an on-premises phone system versus moving your...
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Unified Communication, Contact Centers, Instant Messaging & Presence (IM), Audio & Video Conferencing, Telephony (VoIP, AA, IVR), UCaaS, Hybrid Cloud, Unified Messaging (Email, Voicemail, SMS, Chat), Technology, managed detection and response, managed security services provider

Bucher + Suter Transitions from CUCDM to VOSS-4-UC to Optimize its Dynamic and Agile Cloud Communications Platform

By
BCStrategies
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10/02/2018 - 08:10

VOSS Solutions announced that Bucher + Suter has followed the VOSS H.O.M.E program to replace Cisco Unified Communications Domain Manager (CUCDM) with VOSS-4-UC.

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Configuration, Monitoring, Operations (BCOM), Contact Centers, UCaaS, Hybrid Cloud, Cisco UCDM (Unified Communications Domain Manager), Bucher +Suter AG (b+s)

Dean Manzoori of Masergy Discusses Global Hybrid UCaaS Delivery with the BCStrategies Team

By
Jim Burton
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09/26/2018 - 10:06
BCStrategies welcomes Dean Manzoori VP, Global Cloud Communication, Masergy, to discuss global delivery of hybrid UCaaS.
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