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What’s New in the CCaaS World?

Blair Pleasant

05/13/2021 - 16:46

In this Industry Buzz podcast, the BCStrategies Experts discuss trends in CCaaS. Blair Pleasant moderates the conversation, with Elizabeth English and Nicolas DeKouchkovsky. Topics include ...

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Video Collaboration, Team Collaboration, Business Phone Systems, Contact Center, Unified Communication, Contact Center as a Service (CCaaS)

Watch This Space Podcast: Lessons Learned from the History of Telephony - Preview of our PulveREDU Course

Jon Arnold

05/07/2021 - 09:40

Telephony has a long and rich history, and provides the template for the rise and fall of all forms of technology innovation that have followed. In this episode, BCStrategies' Jon Arnold and Chris...

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Infrastructure, Operations, Contact Center, Video Collaboration, Team Collaboration, Business Phone Systems, Unified Communication, Watch This Space podcasts, history of telephony

BCStrategies Views on the News

Blair Pleasant

04/14/2021 - 17:59

In this Industry Buzz podcast, the BCStrategies Experts discuss recent conferences, analyst briefings and industry news. Blair Pleasant moderates the conversation, with Jon Arnold, Phil Edholm, ...

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Infrastructure, Operations, Mobility, Video Collaboration, Contact Center, Team Collaboration, Business Phone Systems, Unified Communication, WebEx, Zoom, Cisco, Avaya, Genesys, Dialpad

Watch This Space Podcast: Hybrid Work: It’s Complicated! Microsoft’s 2021 Work Trend Index Report

Jon Arnold

04/14/2021 - 10:45

Microsoft's new report has timely data around a hot trend these days – hybrid work. This is going to be the way forward as we come out of the pandemic, but with challenges that are distinct from...

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Infrastructure, Operations, Contact Center, Video Collaboration, Team Collaboration, Business Phone Systems, Unified Communication, Watch This Space podcasts, Microsoft 2021 Work Trend Index Report

Impressions from Microsoft Ignite 2021

Kevin Kieller

03/18/2021 - 10:57

In this Industry Buzz podcast, the BCStrategies Experts share their impressions following Microsoft Ignite, Microsoft's annual gathering of tech leaders and practitioners...

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Infrastructure, Operations, Mobility, Video Collaboration, Contact Center, Team Collaboration, Business Phone Systems, Unified Communication, Microsoft Mesh, Microsoft Hololens, Microsoft Ignite, augmented reality, virtual reality, Artificial intelligence, Microsoft Teams, Microsoft Viva

Watch This Space Podcast: The New Voice - Exploring New Worlds Beyond Telephony

Jon Arnold

03/10/2021 - 09:30

This podcast looks ahead to a post-pandemic world, but also to a new course we'll be offering on a new learning network, PulveREDU. We provide the backstory, and what founder Jeff Pulver is...

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Infrastructure, Operations, Contact Center, Video Collaboration, Team Collaboration, Business Phone Systems, Unified Communication, Watch This Space podcasts, COVID-19

What Was Supposed to be Here by Now in BC?

Joseph Williams

03/09/2021 - 16:43

In this Industry Buzz podcast the Experts think back to 2016...when Mitel tried to acquire Polycom, Microsoft was doubling down on Skype for Business, UCaaS and CPaaS were newly familiar acronyms...

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Infrastructure, Operations, Mobility, Video Collaboration, Contact Center, Team Collaboration, Business Phone Systems, Unified Communication

A Conversation About Conversational AI

Blair Pleasant

02/12/2021 - 08:00

In this special edition Industry Buzz podcast, BCStrategies invites special guests Mike Nelson and Kane Simms of VUX World to join in the conversation. Today's...

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Infrastructure, Operations, Mobility, Video Collaboration, Contact Center, Team Collaboration, Business Phone Systems, Unified Communication, Artificial Intelligence (AI)

Watch This Space Podcast: Making Work From Home Work - Are We Putting Too Much Trust in Big Tech?

Jon Arnold

02/04/2021 - 18:07

This podcast explores issues around trust with the Internet, social media and Big Tech, and the challenges that poses to keep the work from home experiment going. The future of work is very much...

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Infrastructure, Operations, Contact Center, Video Collaboration, Team Collaboration, Business Phone Systems, Unified Communication, Watch This Space podcasts, COVID-19

Best Practices for Video Meetings

Blair Pleasant

01/15/2021 - 11:55

In this Industry Buzz podcast, the BCStrategies Experts address a topic near and dear. We asked the Experts for best practices or recommendations for managing or participating in video meetings....

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Mobility, Contact Center, Team Collaboration, Business Phone Systems, Unified Communication, Audio & Video Conferencing

BCStrategies Predictions for 2021

Jim Burton

01/13/2021 - 14:00

In this Industry Buzz podcast, the BCStrategies Experts hold their annual conversation predicting what kinds of changes will happen in business communications in 2021. Jim Burton ...

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Infrastructure, Mobility, Operations, Video Collaboration, Contact Center, Team Collaboration, Business Phone Systems, Unified Communication

Watch This Space Podcast: Looking Ahead for 2021, and Thinking Bigger with AI - Beating COVID-19

Jon Arnold

01/07/2021 - 22:51

This podcast looks ahead to 2021 for the future of work, and thinking bigger about AI. There is nothing more pressing for the world to solve than COVID-19, and this is the moment AI is really...

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Video Collaboration, Team Collaboration, Business Phone Systems, Unified Communication, Watch This Space podcasts, COVID-19