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BCStrategies Experts Discuss Zoom and Zoomtopia 2021

Blair Pleasant

09/20/2021 - 23:08

In this Industry Buzz podcast, the BCStrategies Experts discuss Zoomtopia, Zoom's 100% virtual event, held September 13-14, 2021. Blair...

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Mobility, Business Phone Systems, Team Collaboration, Contact Center, Unified Communication, Video Collaboration, Zoomtopia

Watch This Space Podcast: How to Make Virtual Work Work, and Where Emerging Technologies Can Help

Jon Arnold

09/08/2021 - 11:45

Labor Day is a good time to think about the longer-term implications of virtual work, and in this episode, BCStrategies' Jon Arnold and Chris Fine explore how this checks many boxes for workers,...

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Infrastructure, Operations, Contact Center, Video Collaboration, Team Collaboration, Business Phone Systems, Unified Communication, Watch This Space podcasts, Jon Arnold, Chris Fine, virtual work

Watch This Space Podcast: Who’s the Boss? New Priorities for the Post-Pandemic Workplace

Jon Arnold

08/13/2021 - 07:00

In this episode, BCStrategies' Jon Arnold and Chris Fine review the emerging dynamics of the post-pandemic workplace between employees...

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Infrastructure, Operations, Contact Center, Video Collaboration, Team Collaboration, Business Phone Systems, Unified Communication, Watch This Space podcasts

Watch This Space Podcast: Zoom/Five9 Deal and Back to the Office - Really?

Jon Arnold

08/04/2021 - 13:03

In this episode, the timing was good for BCStrategies' Jon Arnold and Chris Fine to talk about the acquisition of Five9 by Zoom. There...

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Infrastructure, Operations, Contact Center, Video Collaboration, Team Collaboration, Business Phone Systems, Unified Communication, Watch This Space podcasts, Zoom

BCStrategies Experts React to Zoom Acquisition of Five9

Robert Harris

07/28/2021 - 11:11

In this Industry Buzz podcast, the BCStrategies Experts provide their initial thoughts on the Zoom acquisition of Five9 and the impacts on the industry. ...

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Mobility, Infrastructure, Operations, Video Collaboration, Team Collaboration, Business Phone Systems, Contact Center, Unified Communication

A 2021 Take on Best-of-Breed vs. All-in-One Suite

Blair Pleasant

07/15/2021 - 13:19

In this Industry Buzz podcast, the BCStrategies Experts discuss the "age-old" topic of best-of-breed vs. all-in-one suite solutions. ...

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Mobility, Infrastructure, Operations, Video Collaboration, Team Collaboration, Business Phone Systems, Contact Center, Unified Communication, best-of-breed

Watch This Space Podcast: Should Network Providers Be in the Content Business?

Jon Arnold

06/08/2021 - 10:27

With AT&T spinning out Time Warner, it’s not hard to understand why Amazon just acquired MGM. Jon and Chris examine parallels here to last month’s podcast about the history of telecom, and it’...

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Infrastructure, Operations, Contact Center, Video Collaboration, Team Collaboration, Business Phone Systems, Unified Communication, Watch This Space podcasts, digital technologies, history of telecom

What’s New in the CCaaS World?

Blair Pleasant

05/13/2021 - 16:46

In this Industry Buzz podcast, the BCStrategies Experts discuss trends in CCaaS. Blair Pleasant moderates the conversation, with Elizabeth English and Nicolas DeKouchkovsky. Topics include ...

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Video Collaboration, Team Collaboration, Business Phone Systems, Contact Center, Unified Communication, Contact Center as a Service (CCaaS)

Watch This Space Podcast: Lessons Learned from the History of Telephony - Preview of our PulveREDU Course

Jon Arnold

05/07/2021 - 09:40

Telephony has a long and rich history, and provides the template for the rise and fall of all forms of technology innovation that have followed. In this episode, BCStrategies' Jon Arnold and Chris...

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Infrastructure, Operations, Contact Center, Video Collaboration, Team Collaboration, Business Phone Systems, Unified Communication, Watch This Space podcasts, history of telephony

BCStrategies Views on the News

Blair Pleasant

04/14/2021 - 17:59

In this Industry Buzz podcast, the BCStrategies Experts discuss recent conferences, analyst briefings and industry news. Blair Pleasant moderates the conversation, with Jon Arnold, Phil Edholm, ...

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Infrastructure, Operations, Mobility, Video Collaboration, Contact Center, Team Collaboration, Business Phone Systems, Unified Communication, WebEx, Zoom, Cisco, Avaya, Genesys, Dialpad

Watch This Space Podcast: Hybrid Work: It’s Complicated! Microsoft’s 2021 Work Trend Index Report

Jon Arnold

04/14/2021 - 10:45

Microsoft's new report has timely data around a hot trend these days – hybrid work. This is going to be the way forward as we come out of the pandemic, but with challenges that are distinct from...

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Infrastructure, Operations, Contact Center, Video Collaboration, Team Collaboration, Business Phone Systems, Unified Communication, Watch This Space podcasts, Microsoft 2021 Work Trend Index Report

Impressions from Microsoft Ignite 2021

Kevin Kieller

03/18/2021 - 10:57

In this Industry Buzz podcast, the BCStrategies Experts share their impressions following Microsoft Ignite, Microsoft's annual gathering of tech leaders and practitioners...