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TalkingHeadz Podcast: Ram Menghani of NEC

Dave Michels

08/23/2022 - 00:00

In their TalkingHeadz on Enterprise Communications podcast series, BCStrategies Experts Dave Michels and Evan Kirstel talk with various guests mostly related to enterprise communications. This...

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Operations, Video Collaboration, Team Collaboration, Unified Communication, Business Phone Systems, Contact Center, Ram Menghani, UNIVERGE, UCaaS, CCaaS

Watch This Space Podcast: EY Work Reimagined Study - Getting Employees and Employers on the Same Page

Jon Arnold

08/17/2022 - 09:40

A new study from Ernst & Young reveal some worrisome disconnects between employees and employers, which Jon Arnold and Chris Fine explore in this episode, along with what enterprises should be...

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Infrastructure, Operations, Contact Center, Video Collaboration, Team Collaboration, Business Phone Systems, Unified Communication, Watch This Space podcasts

Watch This Space Podcast: Future of Work Expo Review - Making Hybrid Work Work

Jon Arnold

07/11/2022 - 07:00

Having just returned from the Future of Work Expo in Ft. Lauderdale, BCStrategies' Jon Arnold recaps the key themes, and co-host Chris Fine adds his perspective as to why hybrid work is harder to...

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Infrastructure, Operations, Contact Center, Video Collaboration, Team Collaboration, Business Phone Systems, Unified Communication, Watch This Space podcasts, Future of Work Expo

TalkingHeadz Podcast: Marc Bernstein of Balto

Dave Michels

07/07/2022 - 15:14

In their TalkingHeadz on Enterprise Communications podcast series, BCStrategies Experts Dave Michels and Evan Kirstel talk with various guests mostly related to enterprise communications. This...

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Operations, Video Collaboration, Team Collaboration, Unified Communication, Business Phone Systems, Contact Center, Marc Bernstein, Balto, CX, automated coaching

Watch This Space Podcast: The Metaverse, Innovation and Invention - Thinking Bigger About Future of Work

Jon Arnold

06/07/2022 - 12:35

What started as an exploration of the continued challenges faced by businesses to get workers back to the office, veered into the unchartered waters of the metaverse for BCStrategies' Jon Arnold...

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Infrastructure, Operations, Contact Center, Video Collaboration, Team Collaboration, Business Phone Systems, Unified Communication, Watch This Space podcasts, NICE, metaverse, future of work

TalkingHeadz Podcast: David Sipes of 8x8

Dave Michels

06/02/2022 - 07:00

In their TalkingHeadz on Enterprise Communications podcast series, BCStrategies Experts Dave Michels and Evan Kirstel talk with various guests mostly related to enterprise communications. This...

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Operations, Video Collaboration, Team Collaboration, Unified Communication, Business Phone Systems, Contact Center, David Sipes, 8x8, UCaaS, XCaaS

TalkingHeadz Podcast: Dawn-Marie Elder of SIPPIO

Dave Michels

05/25/2022 - 07:00

In their TalkingHeadz on Enterprise Communications podcast series, BCStrategies Experts Dave Michels and Evan Kirstel talk with various guests mostly related to enterprise communications. This...

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Operations, Video Collaboration, Team Collaboration, Unified Communication, Business Phone Systems, Contact Center, Dawn-Marie Elder, SIPPIO, DRaaS (Direct Routing as a Service), Operator Connect, Zoom Cloud Peering

CCaaS and UCaaS: Better Together?

Blair Pleasant

05/17/2022 - 15:03

In this Industry Buzz podcast, the BCStrategies Experts convene to discuss the integration of unified communications and contact center, the value it provides and the challenges it presents. ...

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Operations, Infrastructure, Mobility, Business Phone Systems, Team Collaboration, Contact Center, Unified Communication, Video Collaboration, UCaaS (Unified Communications as a Service), CCaaS (Contact Center as a Service)

Watch This Space Podcast: Channel Partners Expo - Money Talks, Muddling Through Hybrid, HP Acquires Poly

Jon Arnold

05/17/2022 - 07:00

With in-person conferences back in full swing now, BCStrategies' Jon Arnold and Chris Fine had some follow-on takes on Enterprise Connect, along with perspectives from the Channel Partners Expo...

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Infrastructure, Operations, Contact Center, Video Collaboration, Team Collaboration, Business Phone Systems, Unified Communication, Watch This Space podcasts, Enterprise Connect 2022, Channel Partners Expo

TalkingHeadz Podcast: Brian Beutler of Alianza

Dave Michels

05/16/2022 - 07:00

In their TalkingHeadz on Enterprise Communications podcast series, BCStrategies Experts Dave Michels and Evan Kirstel talk with various guests mostly related to enterprise communications. This...

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Operations, Video Collaboration, Team Collaboration, Unified Communication, Business Phone Systems, Contact Center, Gregg Johnson, Invoca

Video vs. Avatars

Kevin Kieller

05/12/2022 - 09:25

We know that video fatigue is real. But is the solution to simply turn off your camera or rather to use an avatar in your place? In this video podcast, the moderator is...

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Operations, Infrastructure, Mobility, Business Phone Systems, Team Collaboration, Contact Center, Unified Communication, Video Collaboration, avatars, video fatigue

Multi-Vendor vs. Single-Vendor Ecosystems

Phil Edholm

04/12/2022 - 16:17

The UCaaS market has emerged with most of the major vendors using an eco-system approach to devices and room systems. Cisco has chosen to take the Apple approach of a vertically integrated...