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Critical Things to Know Before Switching to a Cloud Phone System

By

Ooma

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11/04/2019 - 16:45

8-chapter guide covering key considerations when looking at cloud phone system / VoIP solutions

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Mobility, Collaboration, Unified Communication, UCaaS, Hybrid Cloud, Telephony (VoIP, AA, IVR), SaaS, Cloud Apps, Mobile Clients, Technology, VoIP, Hybrid Cloud, SaaS, Cloud Apps, mobile clients

Selecting the Right eCDN

By

Ramp

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07/15/2019 - 09:58

Read this two-page guide to review the basic use cases and network requirements for the most common types of eCDNs. A simple decision matrix will...

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Unified Communication, Collaboration, Audio & Video Conferencing, UCaaS, Hybrid Cloud, SaaS, Cloud Apps, Team Collaboration, Collaboration Suites, Social Business, Software Defined Networking (SDN), Technology, Streaming Video, Business Video, Enterprise Video, Enterprise Content Delivery, Network Optimization

Telephony Provider Glossary

By

Packet Fusion

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07/12/2019 - 17:57

Telephony Provider jargon is confusing. To understand all of today's telephony lingo check out this glossary

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Infrastructure / Operations, Collaboration, Unified Communication, Contact Centers, Telephony (VoIP, AA, IVR), UCaaS, Hybrid Cloud, SaaS, Cloud Apps, Software Defined Networking (SDN), Phones, Headsets & Hardware, Technology, cloud communications, SD-WAN, Data Center Evalution

Why You Should Not Move Your Contact Centre to Cloud

By -

01/08/2019 - 12:01

This ebook highlights all of the likely concerns you have about moving your contact center to the cloud.

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Collaboration, Unified Communication, Technology, Tata, Tata Communications, Communications, contact center, cloud, Security, Network, BPO, InstaCC, HCS, Hosted collaboration solution, DDoS, ITIL, MPLS, SIP

Three Mistakes to Avoid When Purchasing and Emergency Notification System

By

Singlewire Software

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11/09/2018 - 15:16

An emergency notification system is a big investment. It’s important that organizations have all the information they need to make an informed...

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Security, Unified Messaging (Email, Voicemail, SMS, Chat), Telephony (VoIP, AA, IVR), Technology, Education, Government, Healthcare, Manufacturing, emergency notification system, mass communication tools

The Problem with Mobile-Only Alerts for Mass Notification

By

Singlewire Software

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11/09/2018 - 13:03

Many organizations are using mass SMS text messages to alert people about emergency events. But when the goal is to reach 100 percent of people with...

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Security, Unified Messaging (Email, Voicemail, SMS, Chat), Telephony (VoIP, AA, IVR), Technology, Education, Government, Healthcare, Manufacturing, emergency notification system, mass communication tools, mobile alerts

The Hybrid Network Buyers Checklist

By

Masergy

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08/31/2018 - 09:51

IT executives need hybrid networking partners who excel at more than just service delivery. This guide identifies network service providers capable...

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Infrastructure / Operations, Software Defined Networking (SDN), Technology, SD-WAN, software defined networking, hybrid networking, MPLS

Understanding Unified Communications As A Service: A Buyer's Guide to Cloud-Based Unified Communications

By

Masergy

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08/30/2018 - 16:05

Learn how cloud-based Unified Communications unite communications services into a single cohesive platform, enabling businesses to migrate away from...

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Unified Communication, UCaaS, Hybrid Cloud, Technology, unified communications

A Brief Guide to Audio Conferencing Systems

By

Nureva

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08/09/2018 - 17:10

Learn about the range of available audio conferencing systems – including tabletop mics, beamforming mic systems and wall-mounted virtual mic systems...

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Unified Communication, Audio & Video Conferencing, Phones, Headsets & Hardware, Technology, conference call microphones, audio conferencing, tabletop microphones, beamforming microphones, virtual microphones, Nureva HDL300 system

Emergency Notification System Buyer’s Guide

By

Singlewire Software

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03/08/2018 - 00:00

This emergency notification system buyer’s guide outlines all the features organizations should look for and questions they should ask when looking...

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Security, Unified Messaging (Email, Voicemail, SMS, Chat), Telephony (VoIP, AA, IVR), buyer’s guide, emergency notification system, mass communication tools

Unified Communications Guide: Cutting Costs & Boosting Productivity

By

Fuze

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03/05/2016 - 14:35

Considering all the hype it’s received, it’s easy to assume the cloud’s bene!ts are overblown. Even if you’ve seen the advantages cloud technology...

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SaaS, Cloud Apps

Unified Communications Buyers Guide: The Top Ten Requirements For A UC Solution

By

ShoreTel

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03/05/2016 - 14:20

Unified Communications (UC) has come a long way since Voice over IP (VoIP) was first introduced to the enterprise nearly two decades ago, evolving...

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Unified Communication