Why You Should Not Move Your Contact Centre to Cloud

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01/08/2019 - 12:01
This ebook highlights all of the likely concerns you have about moving your contact center to the cloud.
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Collaboration, Unified Communication, Technology, Tata, Tata Communications, Communications, contact center, cloud, Security, Network, BPO, InstaCC, HCS, Hosted collaboration solution, DDoS, ITIL, MPLS, SIP

Three Mistakes to Avoid When Purchasing and Emergency Notification System

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Singlewire Software
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11/09/2018 - 15:16
An emergency notification system is a big investment. It’s important that organizations have all the information they need to make an informed...
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Security, Unified Messaging (Email, Voicemail, SMS, Chat), Telephony (VoIP, AA, IVR), Technology, Education, Government, Healthcare, Manufacturing, emergency notification system, mass communication tools

The Problem with Mobile-Only Alerts for Mass Notification

By
Singlewire Software
-
11/09/2018 - 13:03
Many organizations are using mass SMS text messages to alert people about emergency events. But when the goal is to reach 100 percent of people with...
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Security, Unified Messaging (Email, Voicemail, SMS, Chat), Telephony (VoIP, AA, IVR), Technology, Education, Government, Healthcare, Manufacturing, emergency notification system, mass communication tools, mobile alerts

The Hybrid Network Buyers Checklist

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Masergy
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08/31/2018 - 09:51
IT executives need hybrid networking partners who excel at more than just service delivery. This guide identifies network service providers capable...
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Infrastructure / Operations, Software Defined Networking (SDN), Technology, SD-WAN, software defined networking, hybrid networking, MPLS

Understanding Unified Communications As A Service: A Buyer's Guide to Cloud-Based Unified Communications

By
Masergy
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08/30/2018 - 16:05
Learn how cloud-based Unified Communications unite communications services into a single cohesive platform, enabling businesses to migrate away from...
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Unified Communication, UCaaS, Hybrid Cloud, Technology, unified communications

A Brief Guide to Audio Conferencing Systems

By
Nureva
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08/09/2018 - 17:10
Learn about the range of available audio conferencing systems – including tabletop mics, beamforming mic systems and wall-mounted virtual mic systems...
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Unified Communication, Audio & Video Conferencing, Phones, Headsets & Hardware, Technology, conference call microphones, audio conferencing, tabletop microphones, beamforming microphones, virtual microphones, Nureva HDL300 system

Emergency Notification System Buyer’s Guide

By
Singlewire Software
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03/08/2018 - 00:00
This emergency notification system buyer’s guide outlines all the features organizations should look for and questions they should ask when looking...
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Security, Unified Messaging (Email, Voicemail, SMS, Chat), Telephony (VoIP, AA, IVR), buyer’s guide, emergency notification system, mass communication tools

Unified Communications Guide: Cutting Costs & Boosting Productivity

By
Fuze
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03/05/2016 - 14:35
Considering all the hype it’s received, it’s easy to assume the cloud’s bene!ts are overblown. Even if you’ve seen the advantages cloud technology...
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SaaS, Cloud Apps

Unified Communications Buyers Guide: The Top Ten Requirements For A UC Solution

By
ShoreTel
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03/05/2016 - 14:20
Unified Communications (UC) has come a long way since Voice over IP (VoIP) was first introduced to the enterprise nearly two decades ago, evolving...
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Unified Communication

The SBC Buyer’s Guide

By
Sonus
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03/05/2016 - 13:57
If your enterprise wants to reduce up to 75% of its current telephony costs, it can do that by implementing VoIP and SIP trunking services–but you’ll...
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SIP Trunking, MPLS, Security

Understanding UC as a Service (UCaaS) - Buyers Gude

By
Masergy
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02/05/2016 - 15:55
Unified Communications as a Service is an increasingly attractive approach to delivering the latest communications and collaboration tools to a...
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Unified Communication

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