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    Managing the Migration from Telephony to Teams
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    Alianza Adds Video Conferencing and Mobile Applications with Acquisition of CounterPath
    Litify Chooses Vonage as its Preferred Contact Center Partner to Enhance Customer Experience for Legal Service Providers
    RingCentral Introduces Direct Calls from Salesforce
    Salesforce

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    Alianza Adds Video Conferencing and Mobile Applications with Acquisition of CounterPath
    RingCentral Introduces Direct Calls from Salesforce
    Salesforce
    Managing the Migration from Telephony to Teams
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    Litify Chooses Vonage as its Preferred Contact Center Partner to Enhance Customer Experience for Legal Service Providers
    UJET Announces Partnership with Google Cloud Contact Center AwI and Integration of Google Cloud Dialogflo CX
    conversational AI, Artificial Intelligence (AI)
    TalkingHeadz Podcast: Scott Wharton of Logitech
    Scott Wharton, Logitech

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    RingCentral Introduces Direct Calls from Salesforce
    Salesforce
    TalkingHeadz Podcast: Scott Wharton of Logitech
    Scott Wharton, Logitech
    Managing the Migration from Telephony to Teams
    BCStrategies Webinars

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    RingCentral Introduces Direct Calls from Salesforce
    Salesforce
    TalkingHeadz Podcast: Scott Wharton of Logitech
    Scott Wharton, Logitech
    Managing the Migration from Telephony to Teams
    BCStrategies Webinars

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    Managing the Migration from Telephony to Teams
    BCStrategies Webinars
    Verizon Business Expands Cisco Relationship with SD WAN Managed Service Offers
    managed SD WAN
    Sinch Establishes Leadership in U.S. Voice Communications by Acquiring Inteliquent
    managed SD WAN

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    Alianza Adds Video Conferencing and Mobile Applications with Acquisition of CounterPath
    Managing the Migration from Telephony to Teams
    BCStrategies Webinars
    Verizon Business Expands Cisco Relationship with SD WAN Managed Service Offers
    managed SD WAN

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    Alianza Adds Video Conferencing and Mobile Applications with Acquisition of CounterPath
    Mavenir and Red Hat Collaborate to Transform Mobile Network Infrastructures
    TalkingHeadz Podcast: Scott Wharton of Logitech
    Scott Wharton, Logitech
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  • Clear All

Critical Things to Know Before Switching to a Cloud Phone System

By
Ooma
-
11/04/2019 - 16:45

8-chapter guide covering key considerations when looking at cloud phone system / VoIP solutions 

Tags
All Tags:
Mobility, Team Collaboration, Unified Communication, UCaaS, Hybrid Cloud, Telephony (VoIP, AA, IVR), SaaS, Cloud Apps, Mobile Clients, Technology, VoIP, Hybrid Cloud, SaaS, Cloud Apps, mobile clients

Selecting the Right eCDN

By
Ramp
-
07/15/2019 - 09:58

Read this two-page guide to review the basic use cases and network requirements for the most common types of eCDNs. A simple decision matrix will help you narrow in on the best choices for your...

Ramp logo
Tags
All Tags:
Unified Communication, Team Collaboration, Audio & Video Conferencing, UCaaS, Hybrid Cloud, SaaS, Cloud Apps, Collaboration Suites, Social Business, Software Defined Networking (SDN), Technology, Streaming Video, Business Video, Enterprise Video, Enterprise Content Delivery, Network Optimization

Telephony Provider Glossary

By
Packet Fusion
-
07/12/2019 - 17:57

Telephony Provider jargon is confusing. To understand all of today's telephony  lingo check out this glossary

Packet Fusion logo
Tags
All Tags:
Infrastructure, Team Collaboration, Unified Communication, Contact Centers, Telephony (VoIP, AA, IVR), UCaaS, Hybrid Cloud, SaaS, Cloud Apps, Software Defined Networking (SDN), Phones, Headsets & Hardware, Technology, cloud communications, SD-WAN, Data Center Evalution

Why You Should Not Move Your Contact Centre to Cloud

By -
01/08/2019 - 12:01

This ebook highlights all of the likely concerns you have about moving your contact center to the cloud. 

Tags
All Tags:
Team Collaboration, Unified Communication, Technology, Tata, Tata Communications, Communications, contact center, cloud, Security, Network, BPO, InstaCC, HCS, Hosted collaboration solution, DDoS, ITIL, MPLS, SIP

Three Mistakes to Avoid When Purchasing and Emergency Notification System

By
Singlewire Software
-
11/09/2018 - 15:16

An emergency notification system is a big investment. It’s important that organizations have all the information they need to make an informed decision. This guide provides three things to look...

Tags
All Tags:
Security, Unified Messaging (Email, Voicemail, SMS, Chat), Telephony (VoIP, AA, IVR), Technology, Education, Government, Healthcare, Manufacturing, emergency notification system, mass communication tools

The Problem with Mobile-Only Alerts for Mass Notification

By
Singlewire Software
-
11/09/2018 - 13:03

Many organizations are using mass SMS text messages to alert people about emergency events. But when the goal is to reach 100 percent of people with safety information, only using mobile alerts is...

Tags
All Tags:
Security, Unified Messaging (Email, Voicemail, SMS, Chat), Telephony (VoIP, AA, IVR), Technology, Education, Government, Healthcare, Manufacturing, emergency notification system, mass communication tools, mobile alerts

The Hybrid Network Buyers Checklist

By
Masergy
-
08/31/2018 - 09:51

IT executives need hybrid networking partners who excel at more than just service delivery. This guide identifies network service providers capable of driving your digital transformation agenda.

Tags
All Tags:
Infrastructure, Software Defined Networking (SDN), Technology, SD-WAN, software defined networking, hybrid networking, MPLS

Understanding Unified Communications As A Service: A Buyer's Guide to Cloud-Based Unified Communications

By
Masergy
-
08/30/2018 - 16:05

Learn how cloud-based Unified Communications unite communications services into a single cohesive platform, enabling businesses to migrate away from aging PBX systems to either a hybrid approach...

Tags
All Tags:
Unified Communication, UCaaS, Hybrid Cloud, Technology, unified communications

A Brief Guide to Audio Conferencing Systems

By
Nureva
-
08/09/2018 - 17:10

Learn about the range of available audio conferencing systems – including tabletop mics, beamforming mic systems and wall-mounted virtual mic systems. Compare them on performance, installation,...

Tags
All Tags:
Unified Communication, Audio & Video Conferencing, Phones, Headsets & Hardware, Technology, conference call microphones, audio conferencing, tabletop microphones, beamforming microphones, virtual microphones, Nureva HDL300 system

Emergency Notification System Buyer’s Guide

By
Singlewire Software
-
03/08/2018 - 00:00

This emergency notification system buyer’s guide outlines all the features organizations should look for and questions they should ask when looking to purchase a tool to enhance safety, security...

Tags
All Tags:
Security, Unified Messaging (Email, Voicemail, SMS, Chat), Telephony (VoIP, AA, IVR), buyer’s guide, emergency notification system, mass communication tools

Unified Communications Guide: Cutting Costs & Boosting Productivity

By -
03/05/2016 - 14:35

Considering all the hype it’s received, it’s easy to assume the cloud’s bene!ts are overblown. Even if you’ve seen the advantages cloud technology can o"er !rsthand, it’s natural to think that...

Tags
All Tags:
SaaS, Cloud Apps

Unified Communications Buyers Guide: The Top Ten Requirements For A UC Solution

By
ShoreTel
-
03/05/2016 - 14:20

Unified Communications (UC) has come a long way since Voice over IP (VoIP)...

Tags
All Tags:
Unified Communication
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