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    BCStrategies Predictions for 2021

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    TELUS and RingCentral Expand Partnership Enabling Canadian Businesses to Transition Legacy Phone Systems to the Cloud
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    2020 Year in Review in BC

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TELUS and RingCentral Expand Partnership Enabling Canadian Businesses to Transition Legacy Phone Systems to the Cloud

By
BCStrategies
-
01/15/2021 - 12:12
TELUS and RingCentral Expand Partnership Enabling Canadian Businesses to Transition Legacy Phone Systems to the Cloud
Tags
All Tags:
Business Phone Systems, Video Collaboration, Unified Communication, Collaboration Suites, Technology, Business Connect Voice Plus

Inflow Communications Partners With Renovus Capital

By
BCStrategies
-
01/14/2021 - 12:21
This partnership accelerates Inflow’s expansion of advisory and technical services for contact center and unified communications technologies.
Tags
All Tags:
Contact Center, Unified Communication, Technology

AWS and Cresta Partner to Bring Real-time Intelligence to Contact Centers

By
UCStrategies Staff
-
01/12/2021 - 10:00
Organizations can now quickly and easily develop intelligent contact center solutions powered by AWS CCI, enhanced with Cresta’s real-time conversational intelligence.
Tags
All Tags:
Contact Center, Operations, Unified Communication, Finance, Artificial Intelligence (AI)

Avaya Expanding AI-powered Contact Center Capabilities to Improve Customer Experience, Participating with AWS Contact Center Intelligence

By
BCStrategies
-
01/12/2021 - 00:00
Avaya’s integration with AWS CCI strengthens its portfolio of contact center solutions delivering enhanced customer engagement through better, faster, and more relevant...
Tags
All Tags:
Business Phone Systems, Unified Communication, Collaboration Suites, Audio & Video Conferencing

Ribbon and Synnex Expand Reseller Partnership Into the Caribbean and Latin America

By
UCStrategies Staff
-
01/11/2021 - 10:00
Expands availability of Ribbon’s UC&C-enabling Edge solutions in CALA market
Tags
All Tags:
Team Collaboration, Contact Center, Unified Communication, UCaaS, Hybrid Cloud, Finance

Fusion Connect Launches FusionWorks® with Cisco Webex®, Enabling Greater Collaboration and Flexibility Across Organizations

By
UCStrategies Staff
-
01/08/2021 - 10:00
FusionWorks is a cloud-based business communication service that combines the cost-savings of Hosted Voice with the productivity of Unified Communications. Now powered...
Tags
All Tags:
Team Collaboration, Contact Center, Business Phone Systems, Unified Communication, Finance, FusionWorks

Unify Office by RingCentral Deployed by Atos to 30,000 Employees Across 20 Countries

By
BCStrategies
-
12/18/2020 - 14:26
Leading Unified Communication as a Service (UCaaS) platform enables Atos’s professionals to communicate, collaborate, and be productive from anywhere
Tags
All Tags:
Unified Communication, Collaboration Suites, Audio & Video Conferencing, Technology, Unify Office by RingCentral

RingCentral Launches Free Smart Video Meetings - Glip by RingCentral

By
BCStrategies
-
12/17/2020 - 11:35
Free, unlimited, easy, and smart with integrated video meetings and team messaging
Tags
All Tags:
Contact Center, Unified Communication, Collaboration Suites, Audio & Video Conferencing, UCaaS, Hybrid Cloud, RingCentral Glip™

illumy Launches First-of-its-Kind Platform Dramatically Transforming Communication by Unifying Textual, Vocal and Visual Communications into One App

By
BCStrategies
-
12/16/2020 - 14:03
World-class communications executives from RingCentral and Zoom pioneer next-generation hyper-communications platform
Tags
All Tags:
Unified Communication, Team Collaboration, Unified Messaging (Email, Voicemail, SMS, Chat), UCaaS, Hybrid Cloud, illumy

Fuze Enhances Mobile Experience with New Patent for Managing Communication Devices

By
BCStrategies
-
12/16/2020 - 09:00
Patent enables users to transition between different devices during a conversation on the Fuze platform
Tags
All Tags:
Mobility, Contact Center, Team Collaboration, Unified Communication, SaaS, Cloud Apps, UCaaS, Hybrid Cloud

NetFortris Boosts Power of SD-WAN Solution with Greater Processing, Throughput and Security

By
BCStrategies
-
12/16/2020 - 08:00
Network Provider Now Supports Next-Generation VMware SD-WAN Edge 600 and 3000 Series Devices
Tags
All Tags:
Infrastructure, Operations, Team Collaboration, SaaS, Cloud Apps, UCaaS, Hybrid Cloud, SIP Trunking, MPLS, Software Defined Networking (SDN), managed cloud communication solutions, network services, hosted voice, SD-WAN, SIP trunking

Vonage Video API to Enhance Online Sales System Provider bellFace’s Sales and Customer Care Solution

By
BCStrategies
-
12/15/2020 - 08:00
bellFace enables companies’ sales and customer support teams to maximise sales results and productivity with its easy-to-use, intuitive video call service, which offers...
Tags
All Tags:
Unified Communication, Contact Centers
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