AT&T Federation Services Transform UC

By
Phil Edholm
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04/28/2016 - 14:30
UC platforms provide a rich set of communications services far beyond the basic telephony of the PSTN. These services include IM and Presence, and extend to HD audio,...
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Infrastructure, Team Collaboration, Unified Communication, Telephony (VoIP, AA, IVR), Instant Messaging & Presence (IM), Collaboration Suites, Federation, unified communications, UCStrategies, IP, VoIP, business process, business processes, AT&T UC Federation

Enterprise Connect Update: BCOM Helps Drive Successful UC Deployments

By
Phil Edholm
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04/27/2016 - 14:30

In this Industry Buzz Podcast, UCStrategies welcomes two guests to the conversation to discuss BCOM ((Business Communications Operations Management). Edouard de Fonclare, CEO of...

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Configuration, Monitoring, Operations (BCOM), unified communications, UCStrategies, IP, VoIP, business process, business processes, BCOM (Business Communications Operations Management), Enterprise Connect 2016

Pitfalls to Avoid When Implementing SIP Trunking - Part 2

By
Melissa Swartz
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04/27/2016 - 14:30
In Part 1 of this series, I discussed pitfalls involved in compatibility, pricing and facilities as SIP trunks are implemented. Next, we'll cover issues that can occur...
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Infrastructure, Unified Communication, Telephony (VoIP, AA, IVR), Security, SIP Trunking, MPLS, Configuration, Monitoring, Operations (BCOM), unified communications, UCStrategies, IP, VoIP, business process, business processes, SIP trunking

Huawei Global Analyst Summit - Building a Better Connected World

By
Blair Pleasant
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04/26/2016 - 14:30
I recently had the privilege of spending several days in Shenzhen and Hangzhou, China at the Huawei Global Analyst Summit. The theme of the conference was Building a...
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Mobility, Infrastructure, Team Collaboration, Unified Communication, Telephony (VoIP, AA, IVR), Unified Messaging (Email, Voicemail, SMS, Chat), Instant Messaging & Presence (IM), Audio & Video Conferencing, Phones, Headsets & Hardware, Contact Centers, Business Process & Workflows (CEBP), SaaS, Cloud Apps, Software Defined Networking (SDN), Fixed-Mobile Convergence (FMC), Banking and Investment, unified communications, UCStrategies, IP, VoIP, business process, business processes, Huawei Global Analyst Summit, Huawei eSpace

Mitel's Acquisition of Polycom: UCStrategies' Reaction

By
Blair Pleasant
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04/21/2016 - 14:30

In this week's Industry Buzz podcast, the UCStrategies Experts debate the Mitel acquisition of Polycom....

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unified communications, UCStrategies, IP, VoIP, business process, business processes

Mitel Introduces New Communications Suite

By
Robbie Pleasant
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04/18/2016 - 14:30
Mitel has a new series of solutions for businesses and service providers, made to provide mobile users with communication, collaboration, and contact center capabilities.
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Mobility, Infrastructure, Team Collaboration, Unified Communication, Contact Centers, Customer Relationship Management (CRM), SaaS, Cloud Apps, Configuration, Monitoring, Operations (BCOM), Banking and Investment, Education, Retail & Distribution, unified communications, UCStrategies, IP, VoIP, business process, business processes, Mitel Next, Mitel MiContact Center, Unisys

In Memoriam: Art Rosenberg

By
Michael Finneran
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04/17/2016 - 14:30
It is with great sadness that I report that my good friend and long-time UCStrategies contributor Art Rosenberg has passed away after an extended illness.
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Team Collaboration, Unified Communication, Telephony (VoIP, AA, IVR), Unified Messaging (Email, Voicemail, SMS, Chat), Contact Centers, Business Process & Workflows (CEBP), Energy and Utilities, unified communications, UCStrategies, IP, VoIP, business process, business processes

The Evolution of UC SDN with Project Atrium Enterprise Edition

By
Pascal Menezes
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04/17/2016 - 14:30
Well, UC SDN just got some great news with the extension of an existing open source project called Atrium. So why should the UC community care? Two releases, seven...
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Infrastructure, Team Collaboration, Unified Communication, Instant Messaging & Presence (IM), Collaboration Suites, Quality of Service (QOS), Software Defined Networking (SDN), Wireless Networks (Wi-Fi), unified communications, UCStrategies, IP, VoIP, business process, business processes, Project Atrium Enterprise Edition

Mitel Announces Definitive Agreement to Acquire Polycom

By
UCStrategies Staff
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04/14/2016 - 14:30
Mitel and Polycom announced that they have entered into a definitive merger agreement in which Mitel will acquire all of the outstanding shares of Polycom common stock...
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Mobility, Team Collaboration, Professional Services, unified communications, UCStrategies, IP, VoIP, business process, business processes, Mitel, Polycom

Vidyo Enhances WebRTC Functionality

By
Phil Edholm
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04/13/2016 - 14:30
Vidyo announced a new product release, Vidyo Server for WebRTC 3.2, which expands the support of WebRTC. Vidyo Server for WebRTC 3.2 enables guest access for...
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Team Collaboration, Unified Communication, Audio & Video Conferencing, WebRTC, Healthcare, unified communications, UCStrategies, IP, VoIP, business process, business processes, WebRTC, Vidyo Server for WebRTC 3.2

Optimise to Transform: The Blueprint for Collaboration in the Digital Enterprise

By
Dimension Data
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04/12/2016 - 14:30
With 86% of respondents showing improved productivity, 70% improved sales, and 63% improved competitive advantage, it's clear from the 2016 Connected Enterprise Report...
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Infrastructure, Team Collaboration, Government, Banking and Investment, unified communications, UCStrategies, IP, VoIP, business process, business processes, 2016 Connected Enterprise Report

Lowering the Barriers to Unified Communications with the Cloud

By
Jon Arnold
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04/11/2016 - 14:30
The best way forward is to make the cloud part of IT's UC strategy, as this overcomes the limitations of managing UC internally. While enterprises have long preferred to...
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Mobility, Infrastructure, Team Collaboration, Unified Communication, Telephony (VoIP, AA, IVR), UCaaS, Hybrid Cloud, SaaS, Cloud Apps, SIP Trunking, MPLS, Wireless Networks (Wi-Fi), Mobile Devices, Banking and Investment, unified communications, UCStrategies, IP, VoIP, business process, business processes, AT&T, cloud communications