IPFone Teams Up with Telegration to Offer Cloud Communication Services...

IPFone joins partnership with technology adviser, Telegration. (PRWeb May 31, 2019) Read the full story at
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Infrastructure, Unified Communication, Telephony (VoIP, AA, IVR), Configuration, Monitoring, Operations (BCOM), Manufacturing, Professional Services, Technology

Martello Showcases Network Performance Solution for Mobile IoT...

Proof of concept demonstrates a solution to maintain network connectivity for real-time services in a moving vehicle. (PRWeb May 31, 2019) Read
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Mobility, Infrastructure, Team Collaboration, Software Defined Networking (SDN), Fixed-Mobile Convergence (FMC), Configuration, Monitoring, Operations (BCOM), Banking and Investment, Manufacturing, Professional Services, Technology, Transportation
In a Customer Experience Dominated World, Context is King

In a Customer Experience Dominated World, Context is King

By
Nicolas De Kouchkovsky
-
05/30/2019 - 08:16
Context is not only for customer support agents. It is also important for self-service, to know when to offer it or when an interaction should be escalated to a person...
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Team Collaboration, Unified Communication, Contact Centers, Customer Relationship Management (CRM), Business Process Management (BPM), Appian Records, Acqueon, Customer Data Platforms (CDP)

Updox Solutions, Including Updox Video Chat, Support Expanded Patient...

Partnership Allows North Carolina Association of Free & Charitable Clinics to Expand Rural Access to Specialty Care While Improving Productivity and Pati
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Infrastructure, Team Collaboration, Unified Communication, Instant Messaging & Presence (IM), Phones, Headsets & Hardware, Government, Healthcare, Professional Services, Technology

Aragon Research Reveals the 2019 Globe for Intelligent Contact Centers

Aragon examines 13 providers in a market that is transitioning from traditional offerings to cloud and AI-based offerings. (PRWeb May 30, 2019)
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Unified Communication, Contact Centers, Technology

EVERYWHERE Communications and GEOS Partner to Offer Global Emergency...

EVERYWHERE provides safety, security and productivity solutions for enterprise & government organizations with people & assets deployed globally. EVE
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Mobility, Infrastructure, Wireless Networks (Wi-Fi), Fixed-Mobile Convergence (FMC), Configuration, Monitoring, Operations (BCOM), Government, Technology

Smart Building Solutions from Belden Come Alive at Cisco Live 2019

ST. LOUIS--(BUSINESS WIRE)--lt;a href="https://twitter.com/hashtag/CLUS19?src=hash" target="_blank"gt;#CLUS19lt;/agt;--Belde
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Infrastructure, Team Collaboration, Unified Communication, Instant Messaging & Presence (IM), Energy and Utilities, Manufacturing, Technology

Team Collaboration Software Market Size Worth $16.60 Billion by 2025 | CAGR: 9.5%: Grand View Research, Inc.

SAN FRANCISCO, May 28, 2019 /PRNewswire/ -- The global team collaboration software market size is poised to reach USD 16.60 billion by 2025, according to a n
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Infrastructure, Team Collaboration, Unified Communication, Instant Messaging & Presence (IM), Audio & Video Conferencing, Phones, Headsets & Hardware, Contact Centers, Collaboration Suites, SaaS, Cloud Apps, Education, Healthcare, Manufacturing, Retail & Distribution, Technology, Transportation

Gabb Wireless Announces Launch of Nation’s First Cellular Network...

Gabb Wireless today announced the upcoming launch of the nation’s first entirely safe mobile phone and mobile phone network, a platform designed to provide c
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Mobility, Infrastructure, Unified Communication, Phones, Headsets & Hardware, Wireless Networks (Wi-Fi), Mobile Clients, Government, Healthcare, Media/Publishing, Professional Services, Retail & Distribution, Technology

Voice Over LTE (VoLTE): Worldwide Market Growth, Trends and Forecasts (2019-2024) - ResearchAndMarkets.com

DUBLIN--(BUSINESS WIRE)--The "Voice Over LTE (VoLTE): Worldwide Market Growth, Trends and Forecasts (2019-2024)" report has been added to ResearchAndM
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Mobility, Infrastructure, Unified Communication, Telephony (VoIP, AA, IVR), Unified Messaging (Email, Voicemail, SMS, Chat), Instant Messaging & Presence (IM), Wireless Networks (Wi-Fi), Fixed-Mobile Convergence (FMC), Banking and Investment, Government, Manufacturing, Professional Services, Technology

Jasmina Muller of 8x8 Honored as One of CRN’s 2019 Women of the Channel

SAN JOSE, Calif.--(BUSINESS WIRE)--lt;a href="https://twitter.com/hashtag/cloud?src=hash" target="_blank"gt;#cloudlt;/agt;--
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Team Collaboration, Unified Communication, Instant Messaging & Presence (IM), Contact Centers, Education, Manufacturing, Professional Services, Technology

First-Ever Communications Infrastructure Summit 2019 Opens Registrations

LONDON--(BUSINESS WIRE)--Working in partnership, Capacity Media, BroadGroup, ITW, Layer123 and TowerXchange today jointly announce the inaugural Communications
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Mobility, Infrastructure, Team Collaboration, Unified Communication, Phones, Headsets & Hardware, Wireless Networks (Wi-Fi), Fixed-Mobile Convergence (FMC), Manufacturing, Media/Publishing, Professional Services, Technology