Best Practices for Video Meetings

By
Blair Pleasant
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01/15/2021 - 11:55

In this Industry Buzz podcast, the BCStrategies Experts address a topic near and dear. We asked the Experts for best practices or recommendations for managing or participating in video meetings....

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Mobility, Contact Center, Team Collaboration, Business Phone Systems, Unified Communication, Audio & Video Conferencing

BCStrategies Predictions for 2021

By
Jim Burton
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01/13/2021 - 14:00

 

In this Industry Buzz podcast, the BCStrategies Experts hold their annual conversation predicting what kinds of changes will happen in business communications in 2021. Jim Burton ...

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Infrastructure, Mobility, Operations, Video Collaboration, Contact Center, Team Collaboration, Business Phone Systems, Unified Communication

2020 Year in Review in BC

By
Jim Burton
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12/31/2020 - 11:28

In this Industry Buzz podcast, the BCStrategies Experts review the year 2020 in business communications. Jim Burton moderates the...

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Infrastructure, Mobility, Operations, Video Collaboration, Contact Center, Team Collaboration, Business Phone Systems, Unified Communication

Fuze Enhances Mobile Experience with New Patent for Managing Communication Devices

By
BCStrategies
-
12/16/2020 - 09:00
Patent enables users to transition between different devices during a conversation on the Fuze platform
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Mobility, Contact Center, Team Collaboration, Unified Communication, SaaS, Cloud Apps, UCaaS, Hybrid Cloud

WebexOne is a Winner

By
Blair Pleasant
-
12/14/2020 - 11:33

In this Industry Buzz podcast, the BCStrategies Experts discuss the recent Cisco virtual WebexOne event and the many announcements Cisco made at the event. Blair Pleasant moderates the...

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Infrastructure, Mobility, Operations, Video Collaboration, Contact Center, Team Collaboration, Business Phone Systems, Unified Communication, Cisco, WebexOne

Cisco Acquires Two Companies for Communications Portfolio

By
Phil Edholm
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12/08/2020 - 12:32
New companies are added to the Cisco portfolio for Communications and Customer Care
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Operations, Mobility, Infrastructure, Video Collaboration, Team Collaboration, Contact Center, Business Phone Systems, Unified Communication, Technology, IMImobile PLC, Slido

Salesforce Signs Definitive Agreement to Acquire Slack

By
BCStrategies
-
12/02/2020 - 00:00
Combination of #1 CRM platform with the most innovative enterprise communications platform creates the operating system for the new way to work
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Mobility, Team Collaboration, Unified Communication

Spotlight on Session Border Controllers – State of the Market and Outlook for 2021

By
Jon Arnold
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12/01/2020 - 09:50
From time to time I’ll do a spotlight feature, usually focused on a particular technology that’s important to the collaboration space. This time around, the format is an...
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Mobility, Infrastructure, Operations, Team Collaboration, Contact Center, Business Phone Systems, Unified Communication, SaaS, Cloud Apps, Telephony (VoIP, AA, IVR), Phones, Headsets & Hardware, UCaaS, Hybrid Cloud, WebRTC, Collaboration Suites, Quality of Service (QOS), Security, Federation, SIP Trunking, MPLS, Mobile Clients, SBCs

When Algorithms Assume

By
Phil Edholm
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10/15/2020 - 13:17
The quality of the ML prediction is only as good as the underlying data set and the quality of the data sets for which prediction is to be made.
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Operations, Mobility, Infrastructure, Video Collaboration, Team Collaboration, Contact Center, Business Phone Systems, Unified Communication, Technology, Artificial Intelligence (AI), machine learning (ML)

Employee Engagement During COVID-19

By
Blair Pleasant
-
09/15/2020 - 14:50

In this Industry Buzz podcast, the BCStrategies Experts share examples of how companies are engaging employees during work-from-home....

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Infrastructure, Mobility, Operations, Video Collaboration, Contact Center, Team Collaboration, Business Phone Systems, Unified Communication, employee engagement, VirBELA, Ten Thousand Coffees, Donut, Hallway.chat, Microsoft Ignite, gamification, virtual reality

BCStrategies Asks the Experts: What are you hearing from your customers?

By
Blair Pleasant
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09/03/2020 - 18:03

In this BCStrategies Industry Buzz podcast, Blair Pleasant asks the BCStrategies Experts what they’re hearing from their customers, and what they’re doing to move forward post-COVID-19. Blair...

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Infrastructure, Mobility, Operations, Video Collaboration, Contact Center, Team Collaboration, Business Phone Systems, Unified Communication

Empirix Releases Hammer Ohm™, Extending Voice Quality Testing and Monitoring Solution to Work-from-Home Environments

By
BCStrategies
-
09/03/2020 - 10:08
Introduces proprietary VoiceRNA scoring to measure call quality
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Infrastructure, Mobility, Unified Communication, Empirix Hammer Ohm