Introducing Journey’s Zero Knowledge Identity Network

By
Jim Burton
-
05/06/2020 - 08:00

In this Executive Insights podcast, BCStrategies' Jim Burton welcomes Brett Shockley, CEO of Journey, and Alex Shockley, President of Journey.

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Contact Centers, Security, Unified Messaging (Email, Voicemail, SMS, Chat), Telephony (VoIP, AA, IVR), Audio & Video Conferencing, SaaS, Cloud Apps, Mobile Devices, Mobile Clients, Mobile Security, Technology, Brett Shockley, Alex Shockley, Zero Knowledge Identity Network, Journey, Security, Identity, Compliance, work from home (WFH), Agents, contact center, Fraud, Secure Meetings, Privacy, customer experience

Journey Overview & Use Cases

By
Journey
-
04/23/2020 - 14:37

This short video by Alex Shockley, President of Journey, gives an overview of Journey's capabilities and shows some of the ways that Journey's identity solution can be deployed to solve common...

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Unified Messaging (Email, Voicemail, SMS, Chat), Telephony (VoIP, AA, IVR), Audio & Video Conferencing, Contact Centers, SaaS, Cloud Apps, Mobile Devices, Mobile Clients, Mobile Security, Transportation, Technology, Retail & Distribution, Government, Healthcare, Insurance, Hospitality, Banking and Investment, Security, Identity, Compliance, work from home (WFH), Agents, contact center, Fraud, Secure Meetings, Privacy, customer experience

Journey in the Contact Center Video

By
Journey
-
04/22/2020 - 13:18

In this brief video, Journey CEO Brett Shockley provides his thoughts on the trends in fraud and user experience in the Contact Center, and how businesses can increase their security posture...

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Unified Messaging (Email, Voicemail, SMS, Chat), Telephony (VoIP, AA, IVR), Audio & Video Conferencing, Contact Centers, SaaS, Cloud Apps, Mobile Devices, Mobile Clients, Mobile Security, Transportation, Technology, Retail & Distribution, Government, Healthcare, Insurance, Hospitality, Banking and Investment, Security, Identity, Compliance, work from home (WFH), Agents, contact center, Fraud, Secure Meetings, Privacy, customer experience

Interview with Journey CEO, Brett Shockley

By
Journey
-
04/22/2020 - 12:59

In this interview with Futurist Kevin Benedict, Journey’s CEO Brett Shockley discusses the cyber security threat landscape, and how businesses can solve for security, privacy, and customer...

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Unified Messaging (Email, Voicemail, SMS, Chat), Telephony (VoIP, AA, IVR), Audio & Video Conferencing, Contact Centers, SaaS, Cloud Apps, Mobile Devices, Mobile Clients, Mobile Security, Transportation, Technology, Retail & Distribution, Government, Healthcare, Insurance, Hospitality, Banking and Investment, Security, Identity, Compliance, work from home (WFH), Agents, contact center, Fraud, Secure Meetings, Privacy, customer experience

Unlocking Growth in the Networked Era

By
Journey
-
04/22/2020 - 12:55

In this article, VP of Product Management Mark Bakies from Journey dives into the state of fraud in today’s world, and explains what businesses need to be thinking about regarding security...

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Unified Messaging (Email, Voicemail, SMS, Chat), Telephony (VoIP, AA, IVR), Audio & Video Conferencing, Contact Centers, SaaS, Cloud Apps, Mobile Devices, Mobile Clients, Mobile Security, Transportation, Technology, Retail & Distribution, Government, Healthcare, Insurance, Hospitality, Banking and Investment, Security, Identity, Compliance, work from home (WFH), Agents, contact center, Fraud, Secure Meetings, Privacy, customer experience

Journey Use Case Overviews

By
Journey
-
04/22/2020 - 12:51

This document explains at a high level the ways that Journey’s security and identity solutions can be deployed by businesses to solve for security, privacy and customer experience.

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Unified Messaging (Email, Voicemail, SMS, Chat), Telephony (VoIP, AA, IVR), Audio & Video Conferencing, Contact Centers, SaaS, Cloud Apps, Mobile Devices, Mobile Clients, Mobile Security, Transportation, Technology, Retail & Distribution, Government, Healthcare, Insurance, Hospitality, Banking and Investment, Security, Identity, Compliance, work from home (WFH), Agents, contact center, Fraud, Secure Meetings, Privacy, customer experience

Journey Solution Overview Brochure

By
Journey
-
04/22/2020 - 12:29

This brochure provides an overview to Journey’s security model, leveraging identity as the root of trust. In this document, we provide an overview of how our solution can help businesses and some...

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Unified Messaging (Email, Voicemail, SMS, Chat), Telephony (VoIP, AA, IVR), Audio & Video Conferencing, Contact Centers, SaaS, Cloud Apps, Mobile Devices, Mobile Clients, Mobile Security, Transportation, Technology, Retail & Distribution, Government, Healthcare, Insurance, Hospitality, Banking and Investment, Security, Identity, Compliance, work from home (WFH), Agents, contact center, Fraud, Secure Meetings, Privacy, customer experience

Samsung Introduces Galaxy XCover FieldPro: A Rugged Smartphone that’s Built Tough and Field Ready

CHICAGO--(BUSINESS WIRE)--Samsung introduced a new rugged smartphone today at the International Association of Chiefs of Police Conference. The latest of Samsun
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Mobility, Infrastructure, Unified Communication, Phones, Headsets & Hardware, Wireless Networks (Wi-Fi), Mobile Devices, Mobile Clients, Energy and Utilities, Government, Manufacturing, Media/Publishing, Technology, Transportation

Hearsay Systems Launches Biometric and PIN App Security to Enhance Secure Client Engagement Via Hearsay Relate

SAN FRANCISCO--(BUSINESS WIRE)--Hearsay Systems, the trusted leader in compliant digital communications and workflow solutions for the financial services indust
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Mobility, Infrastructure, Team Collaboration, Unified Communication, Unified Messaging (Email, Voicemail, SMS, Chat), Instant Messaging & Presence (IM), Customer Relationship Management (CRM), Mobile Devices, Mobile Clients, Banking and Investment, Insurance, Manufacturing, Technology

New Premium Mobile Processor and 5G Modem Unveiled at Samsung Tech Day

SAN JOSE, Calif.--(BUSINESS WIRE)--Samsung’s Exynos 990 and Exynos Modem 5123 leverage 7nm-EUV technology. The new mobile solutions will empower tomorrow’s mobi
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Mobility, Infrastructure, Unified Communication, Phones, Headsets & Hardware, Fixed-Mobile Convergence (FMC), Configuration, Monitoring, Operations (BCOM), Mobile Devices, Energy and Utilities, Media/Publishing, Technology

Granite and Nextivity Form Strategic Partnership for Managed In-building Cellular Coverage

QUINCY, Mass., & LOS ANGELES--(BUSINESS WIRE)-- #CelFi--Granite Telecommunications, LLC, a $1.5 billion provider of communications services to multilocation
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Mobility, Infrastructure, Team Collaboration, Unified Communication, Instant Messaging & Presence (IM), Phones, Headsets & Hardware, UCaaS, Hybrid Cloud, Customer Relationship Management (CRM), SaaS, Cloud Apps, SIP Trunking, MPLS, Quality of Service (QOS), Software Defined Networking (SDN), Wireless Networks (Wi-Fi), Fixed-Mobile Convergence (FMC), Configuration, Monitoring, Operations (BCOM), Mobile Devices, Transportation, Technology, Retail & Distribution, Education, Government, Healthcare

Comtech to Showcase How Location Plays Into Mobile Network Operators 5G Strategy During Mobile World Congress Los Angeles

MELVILLE, N.Y. & LOS ANGELES--(BUSINESS WIRE)--October 21, 2019 -- Comtech Telecommunications Corp. (NASDAQ: CMTL), a world leader in secure and highly-reli
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Mobility, Infrastructure, Team Collaboration, Unified Communication, Phones, Headsets & Hardware, UCaaS, Hybrid Cloud, SaaS, Cloud Apps, Software Defined Networking (SDN), Wireless Networks (Wi-Fi), Fixed-Mobile Convergence (FMC), Mobile Devices, Banking and Investment, Government, Hospitality, Manufacturing, Media/Publishing, Retail & Distribution, Technology