Ribbon and Synnex Expand Reseller Partnership Into the Caribbean and Latin America

By
UCStrategies Staff
-
01/11/2021 - 10:00
Expands availability of Ribbon’s UC&C-enabling Edge solutions in CALA market
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Team Collaboration, Contact Center, Unified Communication, UCaaS, Hybrid Cloud, Finance
Turbocharging Teams - Kevin Kieller and Dino Caputo

Turbocharging Teams - Episode 15: Teams Analytics (Part 2)

By
Kevin Kieller
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12/17/2020 - 20:51

In part 1 we explored analytics available to all users directly from within Microsoft Teams. In this episode we discuss the more detailed analytics that are available to administrative users...

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Video Collaboration, Team Collaboration, Unified Messaging (Email, Voicemail, SMS, Chat), analytics, Microsoft Teams
Turbocharging Teams - Kevin Kieller and Dino Caputo

Turbocharging Teams - Episode 14: Productivity Score – A Special Edition

By
Kevin Kieller
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12/10/2020 - 14:55

In this episode of Turbocharging Teams, Kevin and Dino discuss some of the recent misinformation related to the Microsoft Productivity Score tool and explore what usage and adoption information...

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Video Collaboration, Team Collaboration, Unified Messaging (Email, Voicemail, SMS, Chat), productivity score, Microsoft Teams

Ribbon SBCs Support New Branch Survivability Option for Microsoft Teams Direct Routing

By
UCStrategies Staff
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12/09/2020 - 10:31
Ribbon’s Microsoft-certified Session Border Controllers support new Teams Survivable Branch Appliance, providing a reliable back-up to make and receive calls if...
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Unified Communication, UCaaS, Hybrid Cloud, Finance, Teams Survivable Branch Appliance
Turbocharging Teams - Kevin Kieller and Dino Caputo

Turbocharging Teams - Episode 13: Teams Analytics

By
Kevin Kieller
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12/04/2020 - 11:31

In this episode of Turbocharging Teams, Kevin and Dino explore the new team and channel analytics that are available to every Teams user and discuss how you can use these tools to gain insights...

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Video Collaboration, Team Collaboration, Unified Messaging (Email, Voicemail, SMS, Chat), Microsoft Teams analytics

Back to Basics: The Connectivity of Voice

By
Jim Burton
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11/24/2020 - 09:08

In this Industry Buzz videocast, BCStrategies' Jim Burton is joined by Dawn-Marie Elder, COO of Sippio, Bill Skinner, Senior Director Global Services of AudioCodes, and fellow BC Expert Kevin...

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Video Collaboration, Team Collaboration, Infrastructure, Unified Communication, direct routing as a service

Easily Connect Analog Infrastructure to the Cloud

By
Marty Parker
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11/16/2020 - 08:00
Migration of the enterprise analog communications infrastructure to session border controllers is an important and compelling decision. This migration is necessary for...
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Infrastructure, Unified Communication, Telephony (VoIP, AA, IVR), SaaS, Cloud Apps

Jabra Evolve Series - Now Certified for Microsoft Teams

By
UCStrategies Staff
-
11/13/2020 - 17:02
The upgrade is not just limited to Jabra's headset Series as select collaboration and call-centric products, including the Jabra PanaCast, are certified for Microsoft...
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Video Collaboration, Team Collaboration, Unified Communication, Phones, Headsets & Hardware, Jabra Evolve Series
Turbocharging Teams - Kevin Kieller and Dino Caputo

Turbocharging Teams - Episode 12: Power Apps and Teams

By
Kevin Kieller
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11/06/2020 - 07:00

In this episode of Turbocharging Teams, Kevin and Dino continue their discussion of the Power Platform and provide specific examples of how Power Apps can be used as a “superpower” to get more...

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Video Collaboration, Team Collaboration, Unified Messaging (Email, Voicemail, SMS, Chat), Microsoft Teams Power Apps, Microsoft Teams Power Platform
Turbocharging Teams - Kevin Kieller and Dino Caputo

Turbocharging Teams - Episode 11: The Power Platform and Teams

By
Kevin Kieller
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10/30/2020 - 11:51

In this episode of Turbocharging Teams, Kevin and Dino discuss the Power Platform and then demonstrate how non-developers can use Power Apps to create applications that extend and automate...

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Video Collaboration, Team Collaboration, Unified Messaging (Email, Voicemail, SMS, Chat), Microsoft Teams

CallTower Delivers Five9 Intelligent Cloud Contact Center with Microsoft Teams Integration

By
BCStrategies
-
10/29/2020 - 08:11
A Native Microsoft Teams Contact Center Solution to Improve Customer Experience
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Video Collaboration, Team Collaboration, Unified Communication, Contact Centers

How to Migrate and Seamlessly Operate Avaya with Microsoft

By
Phil Edholm
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10/26/2020 - 00:00

In this webinar on November...

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Video Collaboration, Team Collaboration, Unified Communication, Configuration, Monitoring, Operations (BCOM)