BCStrategies Predictions for 2022

By
Jim Burton
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01/11/2022 - 12:07

In this Industry Buzz podcast, the BCStrategies Experts were asked to make three predictions about what they expect to see or what to watch for in business communications in 2022. ...

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Operations, Infrastructure, Mobility, Business Phone Systems, Team Collaboration, Contact Center, Unified Communication, Video Collaboration

2021 Year in Review in BC

By
Blair Pleasant
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12/17/2021 - 10:50

In this Industry Buzz podcast, the BCStrategies Experts look back at 2021 in business communications. Blair Pleasant moderates the...

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Operations, Infrastructure, Mobility, Business Phone Systems, Team Collaboration, Contact Center, Unified Communication, Video Collaboration

What We Heard (or Didn't) at Enterprise Connect 2021

By
Blair Pleasant
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10/01/2021 - 14:03

Enterprise Connect 2021 was held virtually from September 27-29. In this Industry Buzz podcast, the BCStrategies Experts discuss what they heard, what they didn't hear that they expected to, and...

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Operations, Mobility, Business Phone Systems, Team Collaboration, Contact Center, Unified Communication, Video Collaboration, Enterprise Connect 2021

BCStrategies Experts React to Zoom Acquisition of Five9

By
Robert Harris
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07/28/2021 - 11:11

In this Industry Buzz podcast, the BCStrategies Experts provide their initial thoughts on the Zoom acquisition of Five9 and the impacts on the industry. ...

Robert Harris
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Mobility, Infrastructure, Operations, Video Collaboration, Team Collaboration, Business Phone Systems, Contact Center, Unified Communication

BCStrategies Views on the News

By
Blair Pleasant
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04/14/2021 - 17:59

In this Industry Buzz podcast, the BCStrategies Experts discuss recent conferences, analyst briefings and industry news. Blair Pleasant moderates the conversation, with Jon Arnold, Phil Edholm, ...

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Infrastructure, Operations, Mobility, Video Collaboration, Contact Center, Team Collaboration, Business Phone Systems, Unified Communication, WebEx, Zoom, Cisco, Avaya, Genesys, Dialpad

A Conversation About Conversational AI

By
Blair Pleasant
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02/12/2021 - 08:00

In this special edition Industry Buzz podcast, BCStrategies invites special guests Mike Nelson and Kane Simms of VUX World to join in the conversation. Today's...

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Infrastructure, Operations, Mobility, Video Collaboration, Contact Center, Team Collaboration, Business Phone Systems, Unified Communication, Artificial Intelligence (AI)

Best Practices for Video Meetings

By
Blair Pleasant
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01/15/2021 - 11:55

In this Industry Buzz podcast, the BCStrategies Experts address a topic near and dear. We asked the Experts for best practices or recommendations for managing or participating in video meetings....

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Mobility, Contact Center, Team Collaboration, Business Phone Systems, Unified Communication, Audio & Video Conferencing

BCStrategies Predictions for 2021

By
Jim Burton
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01/13/2021 - 14:00

 

In this Industry Buzz podcast, the BCStrategies Experts hold their annual conversation predicting what kinds of changes will happen in business communications in 2021. Jim Burton ...

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Infrastructure, Mobility, Operations, Video Collaboration, Contact Center, Team Collaboration, Business Phone Systems, Unified Communication

WebexOne is a Winner

By
Blair Pleasant
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12/14/2020 - 11:33

In this Industry Buzz podcast, the BCStrategies Experts discuss the recent Cisco virtual WebexOne event and the many announcements Cisco made at the event. Blair Pleasant moderates the...

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Infrastructure, Mobility, Operations, Video Collaboration, Contact Center, Team Collaboration, Business Phone Systems, Unified Communication, Cisco, WebexOne

The Future of Conferences

By
Blair Pleasant
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05/28/2020 - 07:18

In this Industry Buzz podcast, the BCStrategies Experts discuss the future of conferences. Assuming that in-person conferences start up again sometime in 2021, what can we expect these events to...

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Infrastructure, Mobility, Operations, Video Collaboration, Contact Center, Team Collaboration, Business Phone Systems, Unified Communication, virtual conferences, Enterprise Connect

Telework and the Virtual Organization

By -
03/20/2020 - 16:42
This white paper has been developed as a result of over 35 years working as remote, telework-enabled professionals.
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Infrastructure, Team Collaboration, Mobility, Unified Communication, telework, work from home (WFH)

Best Practices for Business Continuity and WFH During a Pandemic

By
Melissa Swartz
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03/19/2020 - 22:09

Melissa Swartz hosted a group of BCStrategies Experts to discuss best practices for working from home (WFH). BC Experts participating include Marty Parker, Roberta J. Fox, Steve Leaden, JR Simmons...

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Mobility, Infrastructure, Team Collaboration, Unified Communication, Contact Centers, Instant Messaging & Presence (IM), Phones, Headsets & Hardware, Audio & Video Conferencing, Telephony (VoIP, AA, IVR), UCaaS, Hybrid Cloud, Avaya Spaces, COVID-19, Coronavirus