Federation, Monarchy or Anarchy?

By
Russell Bennett
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03/31/2011 - 14:30
It is becoming increasingly clear (if it had ever been in doubt) that 21st century communications will be significantly different from those of the 20 th Century...
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Mobility, Infrastructure, Team Collaboration, Unified Communication, Telephony (VoIP, AA, IVR), Instant Messaging & Presence (IM), Audio & Video Conferencing, Collaboration Suites, SaaS, Cloud Apps, SIP Trunking, MPLS, Quality of Service (QOS), Federation, Configuration, Monitoring, Operations (BCOM), Energy and Utilities, Government, Retail & Distribution, unified communications, UCStrategies, IP, VoIP, business process, business processes, Pam Avila, Russell Bennett

Solution Review: Network Equipment Technologies UX2000

By
Russell Bennett
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02/23/2011 - 13:30
Most IP-Telephony Gateways are based on generations of architecture that were designed before production UC systems became available, so they are based on outdated...
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Mobility, Infrastructure, Team Collaboration, Unified Communication, Telephony (VoIP, AA, IVR), Instant Messaging & Presence (IM), Phones, Headsets & Hardware, Collaboration Suites, Security, SIP Trunking, MPLS, Quality of Service (QOS), Configuration, Monitoring, Operations (BCOM), unified communications, UC Strategies, IP, VoIP, business process, business processes, Pam Avila

Mobile Unified Communications: An Unfulfilled Market

By
Russell Bennett
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11/30/2010 - 13:30
This paper 1) attempts to define mobile UC in terms of a compelling and achievable user experience; 2) addresses the main challenges to the fulfillment of the mobile UC...
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Mobility, Infrastructure, Team Collaboration, Unified Communication, Telephony (VoIP, AA, IVR), Unified Messaging (Email, Voicemail, SMS, Chat), Instant Messaging & Presence (IM), Audio & Video Conferencing, Phones, Headsets & Hardware, SaaS, Cloud Apps, Wireless Networks (Wi-Fi), Fixed-Mobile Convergence (FMC), Mobile Devices, Mobile Clients, Banking and Investment, Government, Hospitality, Media/Publishing, Retail & Distribution, Technology, unified communications, UC Strategies, IP, VoIP, business process, business processes, Pam Avila

A Definition of 'Unified Communications'

By
Russell Bennett
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10/17/2010 - 14:30
The contention is that UC vendors define UC as being whatever it is that they are currently selling. UC vendors have moved into the UC space from a range of disparate...
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All Tags:
Mobility, Infrastructure, Team Collaboration, Unified Communication, Telephony (VoIP, AA, IVR), Unified Messaging (Email, Voicemail, SMS, Chat), Instant Messaging & Presence (IM), Audio & Video Conferencing, Phones, Headsets & Hardware, Contact Centers, Configuration, Monitoring, Operations (BCOM), Education, Government, Healthcare, Hospitality, Media/Publishing, Professional Services, Technology, unified communications, UC Strategies, IP, VoIP, business process, business processes, Pam Avila