A New Era for Mobile productivity

By
BroadSoft
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07/24/2018 - 17:48

The mobile device has become the centerpiece of many people’s lives and is fueling a burst of productivity in businesses of all sizes. Here are some of the challenges faced by today's mobile,...

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Mobility, Infrastructure, Unified Communication, Instant Messaging & Presence (IM), Audio & Video Conferencing, Fixed-Mobile Convergence (FMC), Mobile Clients, Technology

Avaya Engage - Loud on Cloud and the Bright Side of Chapter 11

By
Jon Arnold
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02/15/2017 - 13:30
It's clear that Avaya has a first-class product portfolio and a healthy book of business, with strong financials upon which a Chapter 11 plan will emerge that should...
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Infrastructure, Team Collaboration, Unified Communication, Phones, Headsets & Hardware, Contact Centers, Customer Relationship Management (CRM), Fixed-Mobile Convergence (FMC), Banking and Investment, Government, Healthcare, Hospitality, Insurance, Professional Services, unified communications, UCStrategies, IP, VoIP, business process, business processes, Avaya
Connex17 - Connecting with Alcatel-Lucent Enterprise

Connex17 - Connecting with Alcatel-Lucent Enterprise

By
Blair Pleasant
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02/13/2017 - 13:30
Just in time for Mardi Gras preparations, Alcatel Lucent Enterprise (ALE) held its analyst conference in New Orleans, where the discussion was all about verticals and...
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Mobility, Infrastructure, Team Collaboration, Unified Communication, Telephony (VoIP, AA, IVR), Unified Messaging (Email, Voicemail, SMS, Chat), Instant Messaging & Presence (IM), UCaaS, Hybrid Cloud, SaaS, Cloud Apps, Fixed-Mobile Convergence (FMC), Education, Government, Healthcare, Hospitality, Banking and Investment, unified communications, UCStrategies, IP, VoIP, business process, business processes, Alcatel-Lucent Enterprise (ALE) Rainbow, Christophe Ameline, Nicolas Brunel, Jack Chen, cloud computing, Communication Platform as a Service (CPaaS)

Multinationals Need to Think Globally about Skype for Business

By
Joseph Williams
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02/13/2017 - 13:30
There are three parts to a successful long-term unified communications solution, and almost no one has the depth and breadth to effectively address all three in a large...
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Mobility, Infrastructure, Team Collaboration, Unified Communication, Instant Messaging & Presence (IM), Collaboration Suites, SIP Trunking, MPLS, Quality of Service (QOS), Software Defined Networking (SDN), Wireless Networks (Wi-Fi), Fixed-Mobile Convergence (FMC), Technology, Government, Manufacturing, unified communications, UCStrategies, IP, VoIP, business process, business processes, Skype for Business, BT

FOX GROUP 2017 Predictions - Think like a Customer!

By -
01/16/2017 - 13:30
In listening to and reading what my fellow technology industry experts have been saying is going to happen in 2017 over the past month, I have also heard a lot of...
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Infrastructure, Unified Communication, Phones, Headsets & Hardware, Fixed-Mobile Convergence (FMC), Government, Healthcare, unified communications, UCStrategies, IP, VoIP, business process, business processes

2016 Year in Review

By -
01/05/2017 - 13:30

In this Industry Buzz podcast, UCStrategies' Marty Parker moderates a discussion about the notable and impactful from 2016. Among the topics...

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Infrastructure, Team Collaboration, WebRTC, Fixed-Mobile Convergence (FMC), Configuration, Monitoring, Operations (BCOM), Banking and Investment, unified communications, UCStrategies, IP, VoIP, business process, business processes, Dave Smith

IoT Calling

By
Dave Michels
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01/04/2017 - 13:30
An IoT demonstration at a Genesys conference last fall showed how sensors in a washing machine will reshape customer experience. The Internet of Things (IoT) will be as...
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Infrastructure, Fixed-Mobile Convergence (FMC), Configuration, Monitoring, Operations (BCOM), Healthcare, Insurance, Retail & Distribution, Technology, unified communications, UCStrategies, IP, VoIP, business process, business processes

Vision for Cloud Security

By
Evan Kirstel
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12/14/2016 - 13:30
Recent discussion around enterprise cybersecurity has focused so heavily on the cloud and the apps contained within that you would think the cloud is the only area worth...
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Infrastructure, Fixed-Mobile Convergence (FMC), unified communications, UCStrategies, IP, VoIP, business process, business processes, cloud computing, Bitdefender

Mitel Analyst Conference - Transforming for Digital Transformation

By
Blair Pleasant
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11/20/2016 - 13:30
Digital transformation was the theme at the Mitel analyst/consultant event in Dallas recently, as speaker after speaker talked about the shifts taking place in the...
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Mobility, Infrastructure, Unified Communication, Instant Messaging & Presence (IM), UCaaS, Hybrid Cloud, Fixed-Mobile Convergence (FMC), Professional Services, Education, Government, Healthcare, Hospitality, unified communications, UCStrategies, IP, VoIP, business process, business processes, Mitel, Rich McBee, Jim Davies, Wes Durow
Usage Profile Series: The Foundation Usage Profile

Usage Profile Series: The Foundational Usage Profile

By -
10/30/2016 - 14:30
The concept of a Usage Profile was introduced in this post on September 19, 2016. This series of articles will describe eight role-based Usage Profiles plus a...
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Mobility, Infrastructure, Team Collaboration, Unified Communication, Telephony (VoIP, AA, IVR), Instant Messaging & Presence (IM), Audio & Video Conferencing, Phones, Headsets & Hardware, Contact Centers, Collaboration Suites, SaaS, Cloud Apps, SIP Trunking, MPLS, Wireless Networks (Wi-Fi), Fixed-Mobile Convergence (FMC), Configuration, Monitoring, Operations (BCOM), Mobile Clients, Retail & Distribution, Professional Services, Healthcare, unified communications, UCStrategies, IP, VoIP, business process, business processes, Usage Profiles

Usage Profile Series: The Production Usage Profile

By -
10/26/2016 - 14:30
The concept of a Usage Profile was introduced in this post on September 19, 2016. This series of articles will describe eight role-based Usage Profiles plus a...
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Mobility, Infrastructure, Team Collaboration, Unified Communication, Telephony (VoIP, AA, IVR), Unified Messaging (Email, Voicemail, SMS, Chat), Instant Messaging & Presence (IM), Phones, Headsets & Hardware, Contact Centers, Wireless Networks (Wi-Fi), Fixed-Mobile Convergence (FMC), Configuration, Monitoring, Operations (BCOM), Retail & Distribution, Media/Publishing, Education, Government, Healthcare, Manufacturing, Hospitality, unified communications, UCStrategies, IP, VoIP, business process, business processes, Usage Profiles

Hub One Helps the Mobile Enterprise Take Off

By
Blair Pleasant
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10/18/2016 - 14:30
Hub One is a telecom operator and integrator of mobile and tracking solutions for 4,500 enterprises of different sectors in France. By leveraging its experience in...
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Mobility, Infrastructure, Team Collaboration, Unified Communication, Telephony (VoIP, AA, IVR), Instant Messaging & Presence (IM), Audio & Video Conferencing, Phones, Headsets & Hardware, SaaS, Cloud Apps, Wireless Networks (Wi-Fi), Fixed-Mobile Convergence (FMC), Media/Publishing, Manufacturing, Banking and Investment, unified communications, UCStrategies, IP, VoIP, business process, business processes